Strimkosoft

BACKGROUND

Please describe your company and position.

I am the CEO of PermitEasy

Describe what your company does in a single sentence.

A software solution for simplifying construction permit processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Strimkosoft to accomplish?

• Develop a SaaS platform
• Develop a responsive version of a platform

SOLUTION

How did you find Strimkosoft?

Referral

Why did you select Strimkosoft over others?

• Pricing fits our budget
• Good value for cost
• Vertical expertise

How many teammates from Strimkosoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We're really happy with the job the team did on our permit tool. They made the permit process incredibly efficient, significantly reducing processing times and costs. Their expertise in JavaScript and understanding of our industry were key to the success. The team did a great job implementing an easy-to-use interface. They also added important features like permit tracking and document management. And they made sure everything was secure and followed the rules. 
They carefully planned everything, tested it, and ensured quality. Their dedication to quality and customer support greatly helped our project succeed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform became easy to use and relevant to the industry, so user adoption soared. We noticed great improvements in how efficiently we handle permits. It is now faster and more accurate. Customer feedback was overwhelmingly positive. We saved money, followed rules, processed data faster, and got fewer support questions. This project was a success and improved our service and customer experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently delivered on time and they were highly responsive to our needs, efficiently adapting to changes and feedback. Their proactive communication and problem-solving approach were crucial to us. It played a key role in keeping things running smoothly.

What was your primary form of communication with Strimkosoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of our needs was impressive. They tailored the software perfectly for permit management, showing they got the specifics of our field. Also, their quick responses to our feedback and ability to adapt were outstanding. It felt like they were truly in sync with our needs, which is pretty rare to find.

Are there any areas for improvement or something Strimkosoft could have done differently?

Their approach to the project, understanding of our needs, and the final delivery met all our expectations. There were no areas requiring improvement, in my opinion.