Sthenos Technologies

BACKGROUND

Please describe your company and position.

I am the Owner and CEO of IT Business Solutions DEF

Describe what your company does in a single sentence.

We operate as a technology services firm focused on helping clients implement digital transformation through solutions in areas like consulting, cyber-security, automation, IT support, training, and technology integration. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sthenos Technologies to accomplish?

• As a software company, we collect large volumes of client and product usage data. However, our internal analytics processes were fragmented and manual. We wanted to build a centralized AI-powered analytics dashboard to track KPIs, forecast usage trends, and automate reporting.

SOLUTION

How did you find Sthenos Technologies?

• Online Search
• Referral

Why did you select Sthenos Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sthenos Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought in Sthenos Technologies for their expertise in AI, data science, and visualization. The objective was to use machine learning to turn our raw data into actionable business insights. SCOPE OF WORK: The engagement started with a discovery phase where Sthenos analyzed our data pipelines and storage systems. They then designed a tailored solution that included: Data warehouse setup and optimization. ETL pipeline automation using Python and Apache Airflow. Predictive analytics models for customer churn and engagement. A Power BI dashboard for real-time data visualization. Integration with our CRM and ERP tools. Their data science team collaborated directly with our engineers to train and fine-tune machine learning models that aligned with our KPIs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within three months, we had a working analytics platform that reduced manual reporting by over 80% and helped us uncover key patterns in customer behavior. Their AI models have already improved our client retention strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sthenos managed the project with impressive organization, clear timelines, transparent communication, and rapid iterations. They used agile sprints and always delivered on time.

What was your primary form of communication with Sthenos Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me was how practical and business-oriented their technical approach was. Instead of overcomplicating things, they focused on building tools that our team could actually use and understand.

Are there any areas for improvement or something Sthenos Technologies could have done differently?

If there’s room for improvement, I’d suggest more post-deployment training sessions for non-technical staff. But overall, Sthenos Technologies proved to be a reliable, highly skilled partner that added measurable value to our business.

BACKGROUND

Please describe your company and position.

I am the Owner & CEO of Tab

Describe what your company does in a single sentence.

Tab powers payments and bookings for travel and tourism businesses. Our platform helps tourism businesses accept card payments from their guests, whether online, in advance, or in person, making it easier to get paid in any currency. We reduce payment costs, simplify operations, and give businesses more flexibility, so they spend less time on admin and more time with their guests. We work with a wide range

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sthenos Technologies to accomplish?

• Our company builds enterprise-grade SaaS platforms, and we were reaching the limits of our on-prem infrastructure. We needed a partner with deep expertise in cloud migration, DevOps automation, and performance optimization to help us move our systems to a more scalable, secure environment.

SOLUTION

How did you find Sthenos Technologies?

• Online Search
• Referral

Why did you select Sthenos Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sthenos Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sthenos Technologies because of their proven track record in cloud consulting, CI/CD implementation, and managed IT services. Our goal was to migrate our entire backend to AWS, improve deployment efficiency, and enhance uptime without disrupting active clients. SCOPE OF WORK Sthenos Technologies handled the full end-to-end process, from assessment and strategy to execution. Their team: Audited our existing infrastructure and recommended the right cloud architecture. Migrated our core applications and databases to AWS. Implemented a CI/CD pipeline using Jenkins and Docker. Set up automated monitoring and incident management. Provided post-migration testing and 24/7 managed support. They worked closely with our internal developers, ensuring minimal downtime during the migration. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-migration, we saw a 35% improvement in system performance and a 50% reduction in deployment time. Our uptime has been consistently above 99.9%, and scaling new client environments is now seamless.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sthenos’ project management was excellent, they maintained weekly progress updates, provided detailed documentation, and responded quickly whenever we raised a concern. Every milestone was delivered either on or ahead of schedule.

What was your primary form of communication with Sthenos Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their technical depth and professionalism. They treated our system as if it were their own, proactively suggesting improvements beyond the original scope.

Are there any areas for improvement or something Sthenos Technologies could have done differently?

If I had to suggest anything, I’d say clearer post-project documentation templates would have made our internal handover smoother. Still, that’s a minor note, overall, they exceeded expectations in every area.