IT Managed Services
$50,000 to $199,999
Jan. 2000 - Nov. 2023

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They were of great assistance during the various hurricane damage we had over the years."

Nov 13, 2023

President & CEO, Broward HealthCare Federal Credit Union

Dan Walker

Financial services
Fort Lauderdale, Florida
11-50 Employees
Online Review
Verified

A federal credit union company hired Spider Networks Inc to provide managed IT services. The team was responsible for keeping the network secure and updated and installing hardware.

The client was satisfied with Spider Networks Inc's work. The team always met project deadlines and responded quickly to any inquiries or technical concerns. Moreover, they stood out for their flexibility and ability to provide support during challenging times. Customers can expect great service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President/CEO of Broward HealthCare Federal Credit Union

Describe what your company does in a single sentence.

We are a federal credit union.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spider Networks Inc to accomplish?

Outsource our IT Dept
Assistance with keeping up on the latest security trends
Keep costs at a reasonable level

SOLUTION

How did you find Spider Networks Inc?

Referral

Why did you select Spider Networks Inc over others?

Referred to me

How many teammates from Spider Networks Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spider Network has managed our IT Network for over 20 years. They have keep up network secure and up to the latest standards and assisted us with multiple software and hard installation projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Spider Networks has always met our desired deadlines for various projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Spider has always met our deadlines.

What was your primary form of communication with Spider Networks Inc?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Spider is very flexible with our various IT projects. Also, they were of great assistance during the various hurricane damage we had over the years; they got our networks back online sooner than our competitors.

Are there any areas for improvement or something Spider Networks Inc could have done differently?

Not that I can think of

RATINGS

5.0

Features	Small $125 /mo	Medium $140 /mo	Large $150 /mo
RMM 24/7 monitoring	247 monitoring Network management	RMM network security Manged service	network computer manegment
Complete protection from security threats	Cyber security Backup	Bear metal backup	Business Managed IT Service

Small $125 /mo
RMM 24/7 monitoring	247 monitoring Network management
Complete protection from security threats	Cyber security Backup

Medium $140 /mo
RMM 24/7 monitoring	RMM network security Manged service
Complete protection from security threats	Bear metal backup

Large $150 /mo
RMM 24/7 monitoring	network computer manegment
Complete protection from security threats	Business Managed IT Service

Spider Networks Inc

Put a spider in your network

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