Name: SparkSupport Pvt Ltd
Address: 3rd Floor, Carnival Infopark Phase II, Kochi-30, Kerala, India., Kakkanad, India, 682030, IN
Telephone: +91 8590383831
Price range: < $25
Rating: 5.0

Leading Offshore IT Staffing Service Provider

SparkSupport – Your Trusted Offshore IT Partner

At SparkSupport, we specialize in providing top-tier Offshore IT Services to global enterprises, backed by 16+ years of expertise in the industry. Our skilled IT professionals deliver cost-effective, high-quality solutions across software development, web development, DevOps, Power BI, and more.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Kakkanad, India
Year founded
Founded 2005

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 5 /5

What Clients Have Said

SparkSupport Pvt Ltd offers competitive pricing and good value for cost, with multiple clients noting budget alignment. They have successfully managed projects across various sectors, with teams of 2-10 employees, consistently delivering on time and meeting expectations.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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SparkSupport Pvt Ltd Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Areas for Documentation Improvement

Some clients noted that while SparkSupport Pvt Ltd delivers excellent results, there is room for improvement in documentation. Clearer and more detailed documentation could enhance transparency and facilitate smoother collaborations.
Dedicated and Skilled Staff

SparkSupport Pvt Ltd's staff is described as friendly, skilled, and eager to help. Their technical prowess and dedication contribute significantly to the successful outcomes of projects.
Commitment to Client Success

SparkSupport Pvt Ltd demonstrates a strong commitment to client success, often providing support beyond the agreed scope. Their dedication to meeting client needs is a recurring theme in client feedback.
Positive Client Relationships

Clients consistently report positive relationships with SparkSupport Pvt Ltd, citing the team's culture fit, alignment with company values, and excellent value for cost as key reasons for choosing and continuing to work with them.
Efficient Problem Solving

The team is recognized for their ability to identify and resolve technical challenges efficiently. Clients value their foresight in addressing potential issues before they escalate, ensuring project continuity.
Expertise in Diverse Technologies

Clients commend SparkSupport Pvt Ltd's expertise in various technologies, including mobile app development, cloud infrastructure, and livestreaming. Their technical knowledge allows them to deliver high-quality solutions tailored to client needs.

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SparkSupport Pvt Ltd Reviews

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Other Digital Marketing Pay Per Click
$50,000 to $199,999
Dec. 2022 - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They exceeded our expectations."

Jan 12, 2025

Project Manager, RoamBite

William Wilson

Retail
United Kingdom
11-50 Employees
Online Review

SparkSupport Pvt Ltd provided digital marketing services for a travel and food platform. The team developed a paid advertising strategy that included video ads, static visuals, and influencer-driven content.

Thanks to SparkSupport Pvt Ltd's efforts, the client saw a significant increase in brand visibility. They also achieve a low user acquisition cost and increased conversions through continuous optimizations. The team delivered on time and maintained open communication throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project Manager of RoamBite

Describe what your company does in a single sentence.

RoamBite is a travel and food platform offering curated experiences where users can discover amazing destinations paired with local cuisines, creating an immersive travel experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparkSupport Pvt Ltd to accomplish?

We required support with Meta Ads
Google Ads
Social Media Marketing to increase brand awareness and attract users to our platform

SOLUTION

How did you find SparkSupport Pvt Ltd?

Referral
Clutch Site

Why did you select SparkSupport Pvt Ltd over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from SparkSupport Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SparkSupport Pvt Ltd developed a targeted paid advertising strategy that included dynamic creatives for video ads, static visuals, and influencer-driven content to reach a broader audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SparkSupport’s efforts led to a significant increase in brand visibility. Through continuous optimizations, we achieved low-cost user acquisition, increased conversions, and met our goals for customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SparkSupport displayed exceptional project management skills by delivering on time, maintaining open communication, and proactively adjusting strategies to match our evolving needs.

What was your primary form of communication with SparkSupport Pvt Ltd?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive strategy adjustments, responsiveness, and partnerships with Meta and TikTok made them stand out as a trusted, results-driven partner.

Are there any areas for improvement or something SparkSupport Pvt Ltd could have done differently?

No, they exceeded our expectations, and there’s nothing they could have done differently.

RATINGS

5.0

Pay Per Click Social Media Marketing
$50,000 to $199,999
Dec. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"A communicative project manager manages the project; however, very little work has been done."

Jan 12, 2025

Operations Manager, Neva Retail company

Alwin Schneider

Retail
Germany
11-50 Employees
Online Review

SparkSupport Pvt Ltd handles a retail company's overall digital strategy. They produce social media content, manage Google Ads, develop marketing strategies, and conduct competitive research.

Thanks to SparkSupport Pvt Ltd's efforts, the client has seen an increase in their ROAS. However, the client is unhappy with the project's progress, as the team has done very little work. The communicates with the client via email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operation Manage of Neva Retail company

Describe what your company does in a single sentence.

We offer phone and web sales training to automotive dealerships

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparkSupport Pvt Ltd to accomplish?

Social media marketing
Google ads
Meta ads

SOLUTION

How did you find SparkSupport Pvt Ltd?

Referral
Clutch Site

Why did you select SparkSupport Pvt Ltd over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from SparkSupport Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SparkSupport Pvt Ltd helps us with our overall digital strategy. Their services include managing social media content, creating and managing Google Ads, developing and managing marketing plans, and creating marketing strategies. They’ve also done competitor research and identified different keywords to use in our campaigns. Additionally, they’ve identified areas of improvement in our website not only to attract more customers but to keep them on our site longer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased ROAS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A communicative project manager manages the project; however, very little work has been done. The proof was in the changelog, where almost no changes were made by their team

What was your primary form of communication with SparkSupport Pvt Ltd?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

In-Person Meeting
Email or Messaging App

Are there any areas for improvement or something SparkSupport Pvt Ltd could have done differently?

None

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
Jan. 2014 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They have a deep understanding of what we really need."

Oct 4, 2024

Regional Director, Email Marketing Software Firm

Travis Saw

Other industries
Singapore
1-10 Employees
Online Review

SparkSupport Pvt Ltd provides email marketing software maintenance for an email marketing software firm. The team is responsible for resolving issues and improving the client's email marketing infrastructure.

The client is pleased with SparkSupport Pvt Ltd's work. The team is highly responsive to the client's technical issues and resolves them promptly. They have a deep understanding of the client's needs, and internal stakeholders praise the service provider's in-depth knowledge.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Regional Director of the company.

Describe what your company does in a single sentence.

We are email marketing software solution service provider serving corporate / Enterprise users in Southeast Asia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparkSupport Pvt Ltd to accomplish?
Email Marketing Infrastructure Maintenance

SOLUTION

How did you find SparkSupport Pvt Ltd?

Online Search
Referral

Why did you select SparkSupport Pvt Ltd over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from SparkSupport Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email Marketing Infrastructure Setup, Deployment & On-going Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prompt response to every technical issues we are facing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All technical issues reported are resolved on-time & promptly.

What was your primary form of communication with SparkSupport Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Team of great people who has in-depth knowledge of what we really need (Linux Engineers).

Are there any areas for improvement or something SparkSupport Pvt Ltd could have done differently?

Hopefully they could expand further to our region (Malaysia / Singapore) to serve our local needs.

RATINGS

4.5

IT Managed Services
Less than $10,000
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Not only do they deliver each milestone on time, but they also ensure that the work quality is never compromised."

Aug 4, 2023

Executive, Santander

Louis Fernandes

Financial services
United Kingdom
51-200 Employees
Online Review

SparkSupport Pvt Ltd provides power BI consulting services to a financial institution.

SparkSupport Pvt Ltd has taken their time to analyze the client's requirements, enabling them to tailor solutions to the firm's specific challenges. Their team impresses the client with their expertise, dedication, work quality, timely delivery, seamless coordination, and open communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive of Santander.

Describe what your company does in a single sentence.

We are a financial institution company that provides a wide range of financial services to individuals, businesses, and governments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparkSupport Pvt Ltd to accomplish?

Power BI consulting Services

SOLUTION

How did you find SparkSupport Pvt Ltd?

Referral

Why did you select SparkSupport Pvt Ltd over others?

Pricing fits our budget
Good value for the cost

How many teammates from SparkSupport Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompasses a comprehensive range of financial services tailored to meet the unique needs of our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I recently had the pleasure of working with Sparksupport for their Power BI consulting services, and I am thoroughly impressed with the level of expertise and dedication they brought to the table. They took the time to listen and analyze our requirements, ensuring that the solutions they provided were tailored to our specific challenges.

They have exceeded our expectations in every aspect, from their technical prowess to their commitment to client satisfaction. I highly recommend Sparksupport's Power BI consulting services to any organization seeking to leverage data-driven insights for strategic decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project's duration, I was consistently impressed by Sparksupport's adherence to the proposed schedule. Not only do they deliver each milestone on time, but they also ensure that the work quality is never compromised. Their commitment to deadlines and the seamless coordination of tasks demonstrated their professionalism and dedication to customer satisfaction.

In terms of responsiveness, Sparksupport exceeded our expectations. They established an open line of communication from the beginning, making it easy for us to share our feedback, concerns, and evolving needs.

What was your primary form of communication with SparkSupport Pvt Ltd?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Timely support with their team and communication

Are there any areas for improvement or something SparkSupport Pvt Ltd could have done differently?

Nothing to state

RATINGS

5.0

Showing 31-34 of 34 Reviews

Locations (1)

3rd Floor, Carnival Infopark Phase II, Kochi-30, Kerala, India. Kakkanad, India 682030

50 - 75

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SparkSupport Pvt Ltd

Leading Offshore IT Staffing Service Provider

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What Clients Have Said

Most Common Project Size

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Reviews

SparkSupport Pvt Ltd Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Areas for Documentation Improvement

Dedicated and Skilled Staff

Commitment to Client Success

Positive Client Relationships

Efficient Problem Solving

Expertise in Diverse Technologies

Reviews mentioning:

SparkSupport Pvt Ltd Reviews

Digital Marketing Services for Travel & Food Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing & PPC for Retail Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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IT Managed Services for Email Marketing Software Firm

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RESULTS & FEEDBACK

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Power BI Consulting for Financial Institution

BACKGROUND

OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

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