Spaceberry Studio

BACKGROUND

Introduce your business and what you do there.

We have online dating app. We provide online dating service for our members.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spaceberry Studio?

We asked Spaceberry to design our app designs from scratch. The designs were not at the level we wanted. But the CEO of Spaceberry Studio resolved this issue by taking control of the situation.

SOLUTION

What was the scope of their involvement?

The original project was to realize the dating app designs from scratch. Regarding the problem we had, the CEO of the company was diligent and kind to resolve the situation. They eventually proved to be a professional and reliable company.

What is the team dynamic?

They are very good at communication, polite and professional.

How did you come to work with Spaceberry Studio?

We saw their work on Behance. After contacting them, we decided to work.

How much have you invested with them?

We agreed on the whole project for 3850 dollars. We made a $1000 down payment. When the project was cancelled, the CEO of the company refunded all the down payment we paid. This has proven that they are reliable.

What is the status of this engagement?

Although there was a communication breakdown at the beginning a bit, the whole problem was resolved professionally in the end.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

They are very understanding, professional and courteous in communication. You can trust them.

How did Spaceberry Studio address the challenges that arose?

The CEO of the company took control of the situation. They tried to help us in a courteous and professional way.

Describe the impact this engagement has had on your business.

It has been a different experience for us as well.

How was project management handled?

They realized their shortcomings in project management and corrected the situation.

Is there anything that the vendor did well or that you would consider a strength?

Professionals in communication. Kind and reliable company. There are successful design studies in many sectors.

In what specific areas can they improve?

The project management process could be more controlled.

What advice do you have for clients with similar needs to yours?

There are very successful design studies in most sectors. As a result of this experience with Spaceberry, I realized that they are a truly reliable and worthwhile company to work with. I recommend Spaceberry.

UPDATED REVIEW

This review was published on June 7, 2022.

Muhammed Uras

CEO, MKEY

Design

1-10 Employees

Istanbul, Turkey (23488)

Less than $10,000

May 2022 - Jun 2022

Project summary:

Spaceberry Studio was a dating app’s design partner. They worked on the client's app and its UI/UX. 

Feedback summary:

Spaceberry Studio’s work failed to meet the client’s expectations. Their poor handling of the project and lack of dedication resulted in a disappointing partnership. Despite excelling in communication, their team failed to deliver. Per the client, they were unprofessional, deceitful, and dishonest. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online dating company operating in Turkey.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spaceberry Studio?

We hired them for all our app designs and UI/UX designs.

SOLUTION

How did you select this vendor?

We met through Behance. We reviewed his designs on Behance and started talking.

Describe the project in detail and walk through the stages of the project.

The project was to realize the dating app designs from scratch.

How many resources from the vendor's team worked with you, and what were their positions?

I'm not sure about this but I think 2 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, we did not have any successful work. It was a complete disappointment.

How effective was the workflow between your team and theirs?

It definitely sucked. We understood that they never cared about our project.

What did you find most impressive or unique about this company?

At first, their promises and communication methods were successful, but I realized that they were all fake.

Are there any areas for improvement or something they could have done differently?

They must be a professional company. They should not deceive customers. They must be honest. They should learn design.

Star Ratings

Overall rating: 0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to refer: 0.5