Sosene Software

BACKGROUND

Introduce your business and what you do there.

I’m a software development manager at ResourceCo Materials Solutions. We work with different institutions to re-manufacture primary resources from construction materials.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sosene Software?

We needed their team to support our development efforts.

SOLUTION

What was the scope of their involvement?

We’ve outsourced Sosene Software to help our in-house team improve our platform using an Angular framework and a MySQL database. They develop solutions that allow us to categorize the different points within our system through different reports, which help us understand our clients’ needs. 

Sosene Software’s team also works on the front- and backend of our system to apply necessary screen modifications and integrate new functionalities that help streamline our internal processes. They’ve also built our system to be multi-channel, in that our financial and operational reports are forwarded to our CEO, CFO, and sales managers.

What is the team composition?

We’ve worked with Sosene Software’s project manager, owner, and their senior and mid-level developers.

How did you come to work with Sosene Software?

We found them online and reached out to their team upon seeing their professional-looking website, which we wanted for our own platform as well. Sosene Software felt like the right partner for us — they responded to us quickly and understood our complex needs.

How much have you invested with them?

We’ve spent about $30,000 AUD (approximately $22,000 USD) so far.

What is the status of this engagement?

We kicked off our ongoing engagement with Sosene Software in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sosene Software’s support has allowed us to position ourselves well in the dynamic and competitive industry that we’re part of — we’ve seen their commitment to providing us high-yielding results that help us meet our business targets. I’m also a developer, and I trust that their expertise will take us to greater heights.

How did Sosene Software perform from a project management standpoint?

We communicate via Jira and rely on Jira for project management. Sosene Software is keen on delivering transparent progress reports, and they make it a point to discuss any issues or roadblocks with our team to avoid timeline constraints.

What did you find most impressive about them?

We’re most impressed with their orderly and proactive approach.

Are there any areas they could improve?

I don’t think there’s anything that needs improvement at this point — they’re an adaptable and innovative team that strives to meet our deadlines despite any challenges.

Do you have any advice for potential customers?

You need a team like Sosene Software to improve your operations. Apart from being an expert team, they thoroughly understand product specifications and project requirements —  you can trust them to deliver your exact needs.

BACKGROUND

Please describe your company and your position there.

I'm the owner of one of the biggest bubble tea brand in the Czech Republic, COMEBUY was born with drinks that represent the vibrant, passionate, confident and enthusiastic personality.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software, and what were your goals?

We have been in operation for 3 years with a large number of customers but we do not have the tools to reach customers easily. Sosene helped us set up our first website in a very professional and methodical way. I am very impressed with the way they work and support us.

SOLUTION

How did you select this vendor and what were the deciding factors?

SOSENE is a very good and famous partner in the market with quality work and affordable price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we started with making specific requirements and then Sosene very quickly gave us a development path with design on UI/UX, after a while of fixing bugs, we made it go live with excellent results.

How many people from the vendor's team worked with you, and what were their positions?

there were three people on SOSENE's side working with us including a director, a project manager and a full stack developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I'm not good at technical things but everything works great with no problems at all

Describe their project management style, including communication tools and timeliness.

sosene manages the project in a very professional manner, they don't delay even a single day

What did you find most impressive or unique about this company?

They do everything professionally while taking care of their client's happiness.

Are there any areas for improvement or something they could have done differently?

we started with them on a fairly small project so we think they've done a great job for the time being.

BACKGROUND

Please describe your company and your position there.

I'm a founder of Little Angel Garden and Little Angel Foreign Language Company Limited. Little Angel Garden supply rare plants in the market such as Haworthia, Lithops, etc. We turn products into works of art with all our passion and enthusiasm… to meet all the needs of our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software, and what were your goals?

Before using Sosene's website development service. My shop only has sold the products on e-commerce platform such as Shopee, Lazada, and Fanpage, etc. For approaching many customer, I have hired Sosene to develop an e-commerce website and CMS for my shop.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Sosene via its fanpage and some profile on review company website. I chose Sosene, because they consulted me very enthusiastic and dedicated. Their team supports and delivers you the astoundingly better result for my business and always ready to help in my online business to get more visibility and serious visitors on this e-commerce system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project manager organized a kick-off meeting for my project in order to introduce members to my project team. We determined milestone to release the product properly together. This product has been developed by technologic stack such as woocommerce, wordpress, PHP. And CMS system has developed by NodeJS, PostpreSQL, etc. Additionally, Sosene integrated third-parties into the system.

How many people from the vendor's team worked with you, and what were their positions?

Their team member includes one PM, two frontend developers, two backend developer and one QA & QC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It helps me improve my e-commerce strategy in way of approaching customer. They delivered the project on time with quality of work as my wish.

Describe their project management style, including communication tools and timeliness.

The PM arranged a weekly meeting on Monday morning. I'm really impressed by it. It's professional management. We often post any massages related to issues and request onto Slack and Jira smoothly. They help us manage tasks easily, communication is very very clear.

What did you find most impressive or unique about this company?

I was very impressed with their team's professionalism, assistance, and quality of work from PM to developers.

Are there any areas for improvement or something they could have done differently?

No! I think they should maintain a small team with high-quality. I think so.

BACKGROUND

Please describe your company and your position there.

I'm a founder at Dong Duong Investment Company Limited. We deal in computer accessories and equipment products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software, and what were your goals?

We need to develop an e-commerce web application so that our customers can make purchases on it. The website is required to integrate with e-commerce platforms (eg: Tiki, Shopee, etc.), shipping applications (eg: GHN, Grab, Best Express, etc.), and payment gateway (Zalo, Momo, etc.).

SOLUTION

How did you select Sosene Software and what were the deciding factors?

We reached out to Sosene through its profile on LinkedIn. So we decided to outsource e-commerce web app development from it. We are very impressed with their professional work style and we are very satisfied with the quality of the products they have provided us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work is agreed upon to include ecommerce web application development, which customers can access to order payment. The website was required to integrate e-commerce platforms, delivery applications and payment gateways. Technology development based on Magento, PHP programming language and uses the MariaDB database

How many people from the vendor's team worked with you, and what were their positions?

BA – 1 person FrontEnd – 2 people Tester – 1 people Project Manager – 1 person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the project has completed the first phase as committed, the number of customers making a purchase on our website is increasing.

Describe their project management style, including communication tools and timelines.

To facilitate the exchange of information between the two parties, Sosene has provided tools to us for managing project such as Slack, Jira, and Teams. This has enabled us to keep track of project progress and avoids time-consuming back and forth communication. We love using Jira for their project management.

What did you find most impressive or unique about this company?

I must claim they are an expert in eCommerce website application development. They have a lot of development experience before that. They have guided and helped our IT team a lot with new technologies.

Are there any areas for improvement?

None. I feel great.

BACKGROUND

Please describe your company and your position there.

Senior Manager - IT department at a telecommunications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software, and what were your goals?

I have been associated with SOSENE SOFTWARE in terms of multiple applications in the development and support phase for the company I work with. Since my company has been an organization with specific feature requirements for their Administration Team for field activities, we were looking for an organization that can build a custom solution for us.

Since SOSENE SOFTWARE has a strong presence on the custom software development, we zeroed in with them with our categorical requirement in the domain of Administration and HR solutions/portals we were looking for.

SOLUTION

How did you select Sosene Software and what were the deciding factors?

they have exemplary technology solutions and optimization of all existing applications. I have seen we have quite many instances when we have successfully mitigated the risk of running business-critical applications we are running with proactive measures/monitoring they are carrying out.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The web and mobile app is developed by other latest platforms and technologies such as, VueJS, AngularJS and Flutter, etc.

How many people from the vendor's team worked with you, and what were their positions?

1. Project manager - general managing
2. Two frontend developers are coding for web app.
3. Two backend developers are coding for Admin.
4. Two mobile developers are coding for mobile app.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were fully satisfied with the kind of quality delivery from SOSENE SOFTWARE that has made us market leaders in some of the area and keeps the position that suits us.

Describe their project management style, including communication tools and timelines.

Their team leaders had the capability of even facing the end customer confidently to explain the delivery, and push back on unreasonable demands made by the end customer with communication apps such as email, slack, jira, etc.

What did you find most impressive or unique about this company?

I am extremely happy to describe the proactiveness of the team to keep all the business-critical applications up and running with minimal downtime. It's based on the experience with the outsourcing developed solution. They lined up our Administration Team who were having quite some quick Applications requirement development with external integration devices/tools.

They are flexible with the delivery options and are okay to adapt to scope changes within reasonable limits, as long as the end customer was the one insisting on them. And they had a set of technical offerings which were unique, and thus very useful.

Are there any areas for improvement or something they could have done differently?

They should improve on delivery timelines a little bit - sometimes the deadlines would extend.

BACKGROUND

Please describe your company and your position there.

I'm a founder of Sen Beauty Shop. My shop is providing the imported cosmetic products in Vietnam. We have expanded our scale by distributing many retail channels and cosmetics chains nationwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Company Limited, and what were your goals?

We hired Sosene to develop our ecommerce website in the pandemic. The website is required to integrate with payment gateway so that our customers are able to buy the products easily from remote easily.

SOLUTION

How did you select Sosene Company Limited and what were the deciding factors?

We have searched and get recommended from our referrals. We have chose Sosene to develop this project, because it has had experience in ecommerce.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SOW includes Wordpress, woocommerce and integrate with payment gateway and logistics suppliers. Sosene get our requirements. It made a mock-up and demo. It had developed our website and deliver on - time.

How many people from the vendor's team worked with you, and what were their positions?

A project manager of Sosene contacted us. He ensured the progress of the project. He assigned a designer and 2 PHP developers to develop our website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After releasing our website, we had many orders from web up to 60%. Very good for us.

Describe their project management style, including communication tools and timelines.

Sosene had provided Jira and teams accounts for us, so we could follow the timeline easily. We like it.

What did you find most impressive or unique about this company?

The experience engineers. They are professional.

Are there any areas for improvement or something they could have done differently?

When our web run into problem or bugs, Sosene had assigned a engineer to support quickly in one hour. Good job.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Executive of Greenvibes Vietnam

Describe what your company does in a single sentence.

My company specializes in retail of indoor plants, high-end furniture in Ho Chi Minh City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sosene Software to accomplish?

• Website

SOLUTION

How did you find Sosene Software?

• Online Search
• Other

Why did you select Sosene Software over others?

Company values aligned

How many teammates from Sosene Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Developing e-commerce websites
• connecting with CRM
• online selling

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website timeline
• website speed
• website warranty
• support answering inquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thoughtful and attentive support. They were fast and efficient

What was your primary form of communication with Sosene Software?

Virtual Meeting

What did you find most impressive or unique about this company?

Customize everything from WordPress platform

Are there any areas for improvement or something Sosene Software could have done differently?

Improve website loading speed, use less plugins.

BACKGROUND

Please describe your company and your position there.

I'm director of the company. In 2015, we increased the factory size 3 times compared to the scale of the first day of establishment; along with a methodical, disciplined and strict staffing and departmental structure.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software, and what were your goals?

Custom ERP System is developed by Sosene with cutting edge technology and insanely talented resources who constantly reviews and updates to the current market trends and user experience. The overall features of the product is very much efficient and it saves time and cost for our business. it can be used in multiple business functionalities and flexible with the nature of business we are doing.

SOLUTION

How did you select this vendor and what were the deciding factors?

It has been a pleasant experience with Sosene's services, their team is well experienced and have addressed all our issues with quick response. Companies like their PM with complex problems will always require people to listen to us. the Sosene team was patient enough to listen, especially the project managers and the business analysts will always ensure us are happy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The system has built by dedicated team from Sosene. They has used the latest tech stacks such as Angular 12, NodeJS, Microservices, etc.

How many people from the vendor's team worked with you, and what were their positions?

There has been 6 members of the team. I work directly with PM.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team has succeeded in achieving an first trusted the custom ERP system. We thought we knew what we were doing; however, the Sosene team has looked very understanding at the product. They pointed out all the user flow in our ideas and they were able to direct us to a more reliable and productive path forward. In the end, everything was very simple and we had no trouble explaining the custom ERP system with confidence.

They go above and beyond to make sure the product looks good. The custom ERP system is ready to use shortly for our firm.

Describe their project management style, including communication tools and timeliness.

The agile project management has been great operated by PM from Sosene. They has used Jira for managing task, Slack for communication.

What did you find most impressive or unique about this company?

I feel fortunate to have found Sosene. The experience is refreshing and we finally feel confidence we should work with a company that actually cares about what we are trying to accomplish.

Are there any areas for improvement or something they could have done differently?

I really have no comments for improvement. They're really good!

BACKGROUND

Please describe your company and your position there.

I am working as the General Manager of an ecommerce solution integration company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Software?

As we needed additional force for an ongoing project, we hire Sosene developers to help us on finalizing it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were former partners from different companies and as we trust each other, we decide to continue the adventure together.

Describe the project in detail and walk through the stages of the project.

They read carefully the specifications and proposed solutions which were within the budget we provided to them. In case of

How many resources from the vendor's team worked with you, and what were their positions?

There were 4 developers (2 front end and 2 back end).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The deliveries came on time and we could demonstrate to our final customers the product after each sprint.

How effective was the workflow between your team and theirs?

Most of their work is on time and delivered with good quality.

What did you find most impressive or unique about this company?

I appreciate that the operation manager will participate the first meetings of the project to understand the context and can help his team to improve the way of work with our team.

Are there any areas for improvement or something they could have done differently?

We would recommend Sosene to improve sometimes the communication skills of the developers. Some of them struggle to provide information to advance in the planning of our project.

BACKGROUND

Please describe your company and your position there.

I'm Ket, Director at Viettel Sinvoice a member of Kuteso. We are an authorized agency of Viettel Group, we have provided its entire products/services to customers in Vietnam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sosene Company Limited, and what were your goals?

I have used web development outsourcing service of Sosene. It has developed our customer by wordpress, and it has also supplied SEO services to me. My purpose for developing the web is that increase Viettel Sinvoice's turnover and reach customers more.

SOLUTION

How did you select Sosene Company Limited and what were the deciding factors?

I have decided to select Sosene with as below factors:

1. Fast services
2. Good support
3. reasonable cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress, CSS, PHP, Woocommerce. Chatbox, Facebook SDK, GA4.

How many people from the vendor's team worked with you, and what were their positions?

3 people include a designer and 2 developers. In addition, it has assigned 2 people to support me to write contents and digital marketing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have closed more than 9 signed contracts that customers visited our website from December 2020 to present.

Describe their project management style, including communication tools and timelines.

Email, Microsoft Teams and Trello. Good project management style.

What did you find most impressive or unique about this company?

They were fast and attentive to our needs.

Are there any areas for improvement or something they could have done differently?

Sometime the web has some problems, but Sosene had fixed them quickly. It's running very well.