Softcare Solutions

BACKGROUND

Please describe your company and position.

I am the Regional Manager of a travel agency.

Describe what your company does in a single sentence.

Travel Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softcare Solutions to accomplish?

• Programming
• API connections
• SEO

SOLUTION

How did you find Softcare Solutions?

Online Search

Why did you select Softcare Solutions over others?

Good value for cost

How many teammates from Softcare Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SCS were professional and commit to the time frame scheduled in the contract.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User friendly site. Many customers use or site now. Started to gain money, so we started to get ROI (Return on our investment). Most important is no tech complains from admins and end customer using our site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, we got a wonderful completed project on time. They were very helpful and reply to our queries in the minimal time.

What was your primary form of communication with Softcare Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their sheer professionalism and meticulous attention to detail were impressive. Committing to time frame given.

Are there any areas for improvement or something Softcare Solutions could have done differently?

All what I can say that they implement recent technology and and features thanks to their long experience.