SocialSEO

Please describe your company and your position there.

I am a portrait and headshot photographer based in Los Angeles

For what projects/services did your company hire SocialSEO, and what were your goals?

I wanted to grow my business and generate more organic traffic and leads.

How did you select this vendor and what were the deciding factors?

After browsing around for many companies, i settled with SocialSEO thinking they would work well for my small business.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our work began with an onboarding call, mapping of keywords, discussion on goals, and how many clients I'd like to book per month. All the accounts were set up, google my business, google search consol, all the aspects to begin working on my site.

How many people from the vendor's team worked with you, and what were their positions?

Only my account manager, who I met with regularly, but supposedly there was a team of people working in the background as well.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since hiring social SEO I did see an increase in rankings for many keywords, but not the ones I was really hoping for. I think a big failure to our two years of time had to do with the weakness of keyword mapping and choices. None of the specific traffic-generating keywords that my competitors were using were the ones we chose to target. Many of the H1s and Title tags chosen were weak and generic keywords that weren't localized nor generated quality leads. I did make a few mistakes like accidentally duplicating content on my pages.

Which unfortunately took months for them to catch on their end. When bringing this up, their excuse was they had to do investigative work on my site to see what was duplicated or not. Which takes away from the work they could be doing to improve my site. What I never understood is that they have tools that can easily and very quickly call my site and find any issues such as duplicate content with the touch of a button. So it shouldn't of taken so long for them to find it, nor should it detract from the work they could be doing on my site.

Unfortunately, also, my case manager would frequently mention that my bronze-level package prevented him from doing more extensive work. Which I understood. He did tell me he tried his best to do things to help my ranking, which was outside of what they normally are supposed to do for my account, which was a much-appreciated gesture. Although it all fell flat in the end, as I'm still generating hardly any traffic and no business. Meanwhile, my competitors are blossoming and generating tons of traffic.

Mistakes were made on both parts but after 2 years and $25,000 of cash spent, I feel robbed of my time and money. I truly wished they never would've taken me as a client if they weren't going to generate traffic that would help sustain and grow my business. 24 months are plenty of time to make mistakes and correct them. Throughout this entire time, I have felt like a small business that the big company didn't care about helping. If your monthly budget isn't around 2k plus then stay away.

Describe their project management style, including communication tools and timeliness.

My account manager Matt was very communicative and friendly. Over the two years of speaking nearly every week, he did a great job of being thorough and clear. He always answered my questions and did a good job of explaining everything.

What did you find most impressive or unique about this company?

My case manager was very communicative and friendly. I really appreciated the data and updates that constantly hit my email.

Are there any areas for improvement or something they could have done differently?

I wish they were much better at keyword analysis. If you don't get this right you'll spend way too much effort on keywords that don't generate clients and traffic. They also don't build backlinks hardly at all. Over the span of two years they didn't have the time or ability within my package to build quality backlinks besides the ones from my own blog. I think this also held us back big time. As a result my domain authority could be much higher and I could increase in rankings. I would also suggest weekly crawls to look for duplicate content or any other issues that might arise.

As an SEO company they work with websites that are constantly updated. So investigative work to make sure no changes are hurting the SEO momentum should be the norm. not sure how they are not. Many h1s and title tags are filled with choices like "exquisite Los Angeles Photography" which no one is searching for. Usuing words like this in the h1 and h2s feel like a missed opportunity for strong keywords that generate traffic. I may be wrong but I'm no expert.

Please describe your company and your position there.

I am a Senior VP for Sales and Marketing predominantly responsible for the Northern American market for an archiving software company that has been selling solutions worldwide for over 30 years.

For what projects/services did your company hire SocialSEO, and what were your goals?

We had a new website created for us about 2 years ago but had done little to keep it updated and our Google rankings were declining. Our key requirements were to reverse this decline and again be seen on the first page of our most important key words, ideally in the top 3 positions.

How did you select this vendor and what were the deciding factors?

We discussed our requirements with a small number of SEO companies. Price, commitment and responsiveness were our main selecting factors, all of which SocialSEO received top marks.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Together we created a list of of perceived top key words from our own site and our competitors. SocialSEO then revised many of our pages to feature those keywords more prominently and where they were missing - they created new content for us. In addition they were able to add specific information that "bots" are looking for to help boost our rankings. SocialSEO are working at least one step ahead of anything we could do - due to their knowledge of the algorithms used to create higher rankings.

How many people from the vendor's team worked with you, and what were their positions?

We have mainly worked with one person from their team - a Digital Marketing Analyst, although we know he has used other people within their organization to produce content to add value as well.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely happy with the response to the SEO program. Keywords have within the first 6 months show significant improvement and in general we rank across the board on the first page of our keyword searches. More work is still needed to keep moving up the rankings (trying to get into top 3). We are now looking at new markets and adding keywords and content that resonate in those as well.

Describe their project management style, including communication tools and timeliness.

We have weekly catch-up calls to review tasks completed and priorities for next period(s), including work they will do and input / additional resources that we can provide. Those calls typically last somewhere between 30 minutes to an hour. We receive monthly reports on period changes and changes from the beginning of the project, so we can see short term and total improvements.

What did you find most impressive or unique about this company?

We enjoy knowing we are in the hands of experts and can let them guide us and make suggestions that we would probably have never thought of as regard to our website and its layout / content. Everything that they've promised has been delivered.

Are there any areas for improvement or something they could have done differently?

As we progress we should have a call on "next steps" - some advice on improving our visibility even further perhaps using other services. I am not sure if this is standard procedure as we have not hit an anniversary yet - but would like to do that in March 2022.

Introduce your business and what you do there.

Arizona Technology Council is a trade association that supports local tech-based companies. As the director of marketing and communications, I manage member communications, event promotions, social media, PR, and our website.

What challenge were you trying to address with SocialSEO?

We wanted to implement SEO best practices on our new website to prevent a decrease in traffic.

What was the scope of their involvement?

SocialSEO was brought in to optimize the content on our website in collaboration with our web design team. Since launching the renovated platform, their team has taken on a more autonomous role of managing the 100 SEO keywords that they implemented. They also monitor click-through rates, impressions, and a list of 800 relevant search queries. With each monthly report, they provide recommendations on how to improve our site metrics. Redirecting our expired event links to the main event page has proven to be one of their most helpful suggestions; in addition to gaining more exposure for our events, we recovered a lot of storage space on the backend of our site.

What is the team composition?

We mostly interact with one of their SEO analysts.

How did you come to work with SocialSEO?

I wasn’t involved in the hiring process, but I am confident that their professionalism influenced our decision to work with them.

What is the status of this engagement?

They started working with us in September 2016.

What evidence can you share that demonstrates the impact of the engagement?

We had a perfectly smooth transition with their help. Site traffic was expected to decline drastically after the relaunch, but SocialSEO managed to grow the number of visitors coming to our website. According to our most recent report, our organic traffic has increased by 50% year over year and 37% month over month. Clicks are up by 26% year over, while impressions have risen by 55%. We’re thrilled with the growth that SocialSEO has generated for us.

How did SocialSEO perform from a project management standpoint?

Three SEO analysts have been assigned to our account since we started working with them, but the quality of their work has been consistent. The reporting dashboard that they recently implemented gives us unprecedented access to their team. In addition to being responsive, resourceful, and highly professional, their team collaborates well with third parties.

What did you find most impressive about them?

SocialSEO doesn’t let our long-distance partnership interfere with their communication efforts. They are indisputably the most responsive vendors that I have ever worked with. Regarding SEO vendors specifically, SocialSEO is the most transparent company on the market. We never have to question their impact on our business because they always explain their initiatives in full detail.

Are there any areas they could improve?

We couldn’t ask for a better partner. 

Introduce your business and what you do there.

I’m the owner of Advanced Foundation Repair, and we prepare a specialty construction contractor that levels foundations primarily by lifting buildings.

What challenge were you trying to address with SocialSEO?

We were trying to increase our penetration of the retail market.

What was the scope of their involvement?

SociaSEO provides two sets of services to us including managing our website and implementing our SEO and PPC optimization strategies. We rely on their expertise, and we supply them with all the information that they need. However, it’s up to them to refine everything. Before partnering with them, we’ve had our website for 25–30 years, and we started engaging with them to do website optimization three years ago.

What is the team composition?

We’re working with Elizabeth (Senior SEO Specialist & Communications Manager) and she’s in charge of our SEO efforts. We also work with Kahn (SEO & SEM Manager) who’s spearheading our PPC strategies.

How did you come to work with SocialSEO?

We were looking for a new party to manage our website, and we interviewed a number of companies. At the end of our evaluation process, we chose SocialSEO because there were no red flags such as competing contractors in their portfolio. The team also convinced us that they could do the job effectively at the budget that we had.

How much have you invested with them?

We spend $10,000 a month.

What is the status of this engagement?

Our ongoing partnership began in June 2018.

What evidence can you share that demonstrates the impact of the engagement? 

On the PPC side, we gave SocialSEO a cost per lead (CPL), and they’ve been able to deliver leads to us at a substantially lower cost than their predecessors. Our number of site visits and leads, click-through rate (CTR), conversion rate, and other metrics that we monitor have also increased. We’re very happy with their performance.

How did SocialSEO perform from a project management standpoint?

We mostly communicate over the phone, and we use Google Analytics as our primary tool for evaluating what they’re doing. Overall, they’ve been very accessible.

What did you find most impressive about them?

Their responsiveness as well as the results they produce have been impressive.

Are there any areas they could improve?

No, I’ve been satisfied with their work because it’s a huge step up from what we’ve had before. SocialSEO’s goal is to just continue to improve their performance.

Do you have any advice for potential customers?

Work with their project teams to make your goals clear. Then, get out of the way and let SocialSEO do their work.

Please describe your company and your position there.

Laborjack is like uber / lyft, but for manual labor related projects. We provide he easiest online access for both our customers and our workers o complete moving, landscaping, and staffing projects. I am cofounder and Head of Product at Laborjack.

For what projects/services did your company hire SocialSEO, and what were your goals?

We hired Social SEO to increase our organic search and visibility online. It has been a slow, but rewarding and successful process! We are getting more organic search results than ever before and do not plan on stopping any time soon, as wee have our sights set on much more geographic presence throughout the nation.

How did you select this vendor and what were the deciding factors?

We had been previously engaged with several different digital marketing agencies. When the time came to switch (again) we got proposals from 5 different Colorado based companies. Social SEO seemed to be the clear winner of the proposals we received. Glad we made that decision!

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The great thing about Social SEO, specifically working with our incredible rep (Logan), is everything is completely malleable in terms of project scope, pivots, and innovation around the broad topic of SEO. We are fortunate enough to be partnered with people who know their stuff, and are willing to roll with the punches because we have a very unique value ad at Laborjack, thus a niche product-market fit.

How many people from the vendor's team worked with you, and what were their positions?

Logan is our main point of contact and he is the Director of SEO.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Absolutely, just look at our numbers and organic traction over time. SEO requires a good deal of patience, and a lot of work in gaining traction over time as an organization, as well as multiplying those efforts through SEO strategy we have developed using Logan and his teams vast expertise.

Describe their project management style, including communication tools and timeliness.

We are constantly hitting goals and deliverables; and frequently revisiting longer term objectives and areas that we are seeking to improve upon. Overall, we are more than likely the ones not hitting living up to our end of the bargain when it comes to timelines (granted we are running the business too). Communication and timeliness are top of mind for Logan and his team. We are so fortunate to be working with such a reliable group of innovative thinkers.

What did you find most impressive or unique about this company?

Our business is not easy to understand, nor is it easy to pinpoint an SEO strategy because we provide several verticals of services at Laborjack. Social SEO has been the answer to this problem by examining our online presence at large and scaling that back to actionable steps we can take week by week to achieve our goals.

Are there any areas for improvement or something they could have done differently?

No, but hopefully when our business is ready to truly scale, Social SEO can scale right alongside us as we work hard towards nationwide expansion.

Please describe your company and your position there.

I am the owner of a small market Ob/Gyn medical practice providing general obstetric and gynecologic services to a community with a service area of 50,000-80,000 people.

For what projects/services did your company hire SocialSEO, and what were your goals?

I hired SocialSEO to help develop and enhance my practice's online presence and visibility and to develop an online marketing strategy.

How did you select this vendor and what were the deciding factors?

I interviewed several local vendors and did not feel they had the knowledge and experience to meet my needs. Following that, I did an online search for regional and/or national companies that do online marketing. I selected SocialSEO based on a combination of capability, experience, price and reviews from other clients.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

This is an ongoing project to develop and maintain my online presence and to market my practice and services. It began with a series of dialogs regarding my specific needs, the market I am in, gaining an in-depth understanding of the kinds of services I offer and understanding what my demographic is and which services are key to maximizing revenue. This progressed to the development of an online marketing strategy through Facebook and later Instagram focusing on promoting key services and targeting a specific demographic.

Parallel to this has been an ongoing enhancement of my practice's website and optimization of Google's search engine's ability to identify and prioritize my website's content. A variety of tools have been used by SocialSEO to achieve this, some of which are transparent like keyword analysis and some which require more specialized knowledge, like how to optimize content on a webpage to maximize the ability of search engines to recognize and catalog it.

Over the 2 years I have contracted with SocialSEO, additional marketing tools have been introduced, such as online questionnaires targeting key services.

How many resources from the vendor's team worked with you, and what were their positions?

I typically work with a social media marketing person and a search engine optimization person who collaborate on my account. Occasionally, there will be an additional 1 or 2 people involved but they do not appear to have a direct role in the routine work of the account.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Gauging the impact of any one component of a marketing strategy in my field is almost impossible as other influences are always also in play such as referrals from friends and family members as well as referrals or recommendations by other physicians or members of the medical community. In addition, over the time that I have contracted with SocialSEO, there has been a significant change in the number of physicians in my specialty practicing in the geographic region I cover.

SocialSEO has provided exactly the services I needed from them. They have dramatically improved my online visibility and have shown industry knowledge with tremendous creativity. Given that the overwhelming majority of patients in my practice's demographic use the web to find or learn more about a physician before deciding to establish care, the services SocialSEO provides are indispensable to my practice.

Moreover, even though there are a variety of market forces that have driven this, their work is part of the reason that 2020 was the best year financially I have ever had and why 2021 is trending to be even better.

How effective was the workflow between your team and theirs?

Workflow has been excellent. We do twice monthly WebEx meetings to discuss ongoing work, review performance and track trends, and plan new strategies. In between, we communicate by e-mail as needed. In addition, they have been very patient and helpful when working with the web designer of the corporate website.

What did you find most impressive or unique about this company?

The two things I have found most impressive are their fund of knowledge and attention to detail when it comes to optimizing website content for online search engines and their creativity when it comes to designing ads for social media platforms.

Are there any areas for improvement or something they could have done differently?

Early in the relationship, I contracted with them to write medical content for the website. This was ultimately a mistake as they did not have the expertise to develop such specific and technical dialog.

Introduce your business and what you do there.

The CE shop provides education to real estate agents throughout the US, to both licensed individuals who need continuing education credits, and those who are interested in becoming real estate agents. I am the marketing manager of the company.

What challenge were you trying to address with SocialSEO?

All our courses are purchased and completed online, and we have many competitors. We needed to address our organic search results so that we would show up better throughout the country. We had worked with a group before SocialSEO and weren’t getting the results we wanted. We have an extremely complicated business, with every single state having its own requirements, timing, and regulations. We have to be very cautious with how and what we market, and didn’t feel that the group before SocialSEO really dug into all of this.

What was the scope of their involvement?

SocialSEO has been phenomenal in understanding the intricacies of our business, not only from a consumer perspective but also in terms of internal operations. We have three product sites; one for pre-licensing, one for post-licensing, and one for continuing education. Each of those is different for every single state that we operate in, so we needed to optimize our sites and figure out how to make improvements for ranking higher in all search engines. The scope has changed during the last couple of years, so what began as a way to level the playing field has turned into a growth effort.

We began by cleaning up all our metadata and figuring out where we stood as a company, what keywords we were tracking, and so on. We have been identifying opportunities for growth over the last couple of years, looking at the different tactics we could use in order to improve our results.

While we have an overall national target, we don’t target all areas at once. New Jersey might be renewing in April, but Minnesota renews in June, so who we’re targeting and to what degree is constantly changing. SocialSEO has been fantastic in understanding this and at working alongside our other initiatives in ensuring that we’re targeting the right customer at the right time.

Our blog went live a couple of weeks ago, and we launched a whole new responsive site for which SocialSEO played a large role, guiding us and making sure we were structuring it in the best possible way for SEO. Our developer executed the blog wrongly, but SocialSEO advocated for increasing our efforts to fix it.

How did you come to work with SocialSEO?

We thought that whoever showed up first after googling “SEO” should be the best at what they do in that field. SocialSEO was the first result, but we met with the first three groups. We connected very well with their team. SocialSEO was engaged and was one of the few groups who had actually done research about who we were. It was clear that they were interested in working with us as a client, and we weren’t another number or callback to them.

How much have you invested with SocialSEO?

Our monthly expenditure is approximately $2,500.

What is the status of this engagement?

We started working with SocialSEO in July or August 2015.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We met with SocialSEO just this morning to look at our reports. We’ve seen traffic increases depending on the time and what we’re measuring. Sessions have been up by 96% overall compared to our last cycle. We’re up by 143% for one of the markets we’re measuring. This is all organic traffic and revenue.

How did SocialSEO perform from a project management standpoint?

They have gone above and beyond to work within our project management systems, which are completely different from SocialSEO’s. Where we use Skype, they may use Google Hangouts, and so on. The integration has been seamless, and SocialSEO has been more than accommodating. We are lucky to be down the street from one of SocialSEO’s offices, so we can meet every other week. If we have questions before that time, we can touch base with them.

Our reporting is extremely complicated, broken down by product, state, and timelines. SocialSEO has built a custom system which gives us a better understanding of the results of their work.

What did you find most impressive about SocialSEO?

I’ve worked with other SEO people in the past, and there seemed to be a foggy, gray area in which we were never really sure of what was being done. It’s complicated for someone who is not in it all the time to understand what’s happening or what needs to happen, and I think that SocialSEO is doing a great job of communicating at different levels of the team. In our meetings, we include our designers and data analysts. The president of the company and I also attend, so SocialSEO is speaking to different audiences, but they’re able to do it in a way that gets us on the same page. This is unique and has made a big difference in our relationship with SocialSEO.

Are there any areas SocialSEO could improve?

During every meeting, SocialSEO’s representative will ask if there’s anything else they could be doing for us. There’s no one big thing that SocialSEO could improve, and if there are little issues, we will address them at every meeting. I love the opportunity to mention what we could adjust. I cannot think of anything we’d want to change overall.

Introduce your business and what you do there.

I’m the director of the Life Skills Recovery Ranch, a drug and alcohol residential living program for young men.

What challenge were you trying to address with SocialSEO?

We hired SocialSEO because we needed a website built from scratch. The website we had built on our own wasn't that successful, and we weren’t ranking well in Google searches. We wanted to be in the top 5–10 search terms but we didn't have the capability of doing that.  

What was the scope of their involvement?

SocialSEO provides 24/7 service for us. All we had to do was write a script and send them some pictures for the website. They used their best judgment and helped us write content for the site based on what looked good, what sounded good, and how the flow was. Then, we would go back and forth until we were happy with how everything looked and sounded. If there’s anything we want to add to, fix, or remove from the website, they’re good at helping us with that as well. They also helped with the backend and basically everything.

To get an idea of what we wanted, we looked at other websites for ideas. We knew how we wanted everything to flow, and then SocialSEO helped place everything where it would look good, where it was functional, and where it would help us. Our target market is national, and SocialSEO helped us come up with keywords to use. They sent us a bunch of keywords that would help us with the search engine. They came up with all of the words for us, and then we put them in the script that we were writing.

How did you come to work with SocialSEO?

Our boss had a friend who was using SocialSEO. We decided to give them a call, and they were super helpful. That’s why we decided to hire them. We’ve stayed with them because they keep us at the top of the search results, and we’re getting what we want. We decided on them from the get-go. We talked to a couple of other businesses, but we weren’t that impressed with them. We really liked the guys from SocialSEO. They were really on the ball.

How much have you invested with SocialSEO?

We pay about $1,050 a month for their services.

What is the status of this engagement?

I believe we started working with SocialSEO about a year ago, and our work together is ongoing.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The search engine optimization we’re doing with SocialSEO is the only advertisement we do, and we get phone calls all the time. The search engine words that we use are great. SocialSEO updates and stays on top of them to make sure that we continue to rank highly. It’s been super successful, and it’s a lot better than we’ve ever had. SocialSEO provides analytics to us regularly to show their progress, and they send us reports all the time.

How did SocialSEO perform from a project management standpoint?

We communicate with SocialSEO through email, and we just tell them what we want and what we need, and they provide it. I don't know where they get it or how they do it, but they get the job done. I usually communicate with and go through one person, Brad. This week, we sent them a couple of emails because we’re updating some pictures. The amount we communicate just depends on what we’re doing. It’s on an as-needed basis. If we have things we want to add, it’s more frequent. If not, they send us reports every couple of weeks that describe where we are.

What did you find most impressive about SocialSEO?

SocialSEO’s communication with us is great. It seems like if I call SocialSEO, they’re right there. If I send them an email, they answer quickly. They’re excellent communicators, and they follow through with what they say. They’re great at getting back to us in a timely matter. We could hardly ever get ahold of the last company we hired.

Are there any areas SocialSEO could improve?

Nope.

Introduce your business and what you do there.

MailMyStatements is a third-party healthcare printing and mailing services vendor. I’m the chief marketing officer. Our target market is national.

What challenge were you trying to address with SocialSEO?

We were trying to facilitate a more organic search for our particular niche. It was the first time we worked with someone on search engine optimization.

What was the scope of their involvement?

SocialSEO fits into our digital content marketing strategy. We redesigned and optimized a new website that has increased our reach, and we collaborated on keyword research. They also help us do some digital marketing and a blog. The work on the blog is collaborative and they post content once a month.

How did you come to work with SocialSEO?

SocialSEO recommended by my friends, and I’ve been following them on social media for a while. I didn’t vet any other companies because I decided they were the best option for us.

How much have you invested with SocialSEO?

We have spent $17,000 with them so far.

What is the status of this engagement?

We started working with them in December 2015, and the work is ongoing.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It has taken a bit of time, but we are getting more leads now. A lot of our pages are scoring, and we have increased our organic traffic substantially. The ghostwriting has helped produce 40% of our incoming traffic. We’re happy with their service.

How did SocialSEO perform from a project management standpoint?

We have an account rep as our primary contact. Grant is amazing. We communicate via phone and we meet once a week at their office.

What did you find most impressive about SocialSEO?

We were impressed by their attention to detail and the knowledge they have of what they do. They take the time to understand our business.

Are there any areas SocialSEO could improve?

No.

Introduce your business and what you do there.

I am a restaurant consultant for Supply Chain Synergy Consultants. We specialize in supply chain and help large national chains throughout the United States with purchasing and vendor relations.

What challenge were you trying to address with SocialSEO?

When I first started my company, I developed my own website on Wix. I thought I had followed all the right steps for SEO, but my site wasn't showing up on Google no matter how hard I searched. The platform was essentially invisible because it wasn't being recognized by Google. People couldn't find my business, so I hired SocialSEO to help.

What was the scope of their involvement?

SocialSEO has helped me build out my.website. In the background, they've worked on SEO such as keyword strategies to improve my ranking within Google. 

The account manager learned about my business, and then researched what my competitors were doing with their websites.

They've also added additional content under my direction. Before any of it goes live, they proofread and finalize my content.

What is the team composition?

I work exclusively with our account manager, Mark (Enterprise SEO Specialist, SocialSEO).

How did you come to work with SocialSEO?

After I talked to a few people and interviewed about six different SEO companies. Based on an assessment of criteria such as previous work, past clients, and testimonials, I landed on SocialSEO. 

Their pricing wasn't the least expensive, but I wanted a professional company instead of just one person working out of their office or home. I felt like they would be able to deliver the service I was looking for.

What is the status of this engagement?

I've worked with SocialSEO for almost a year so far. We started in July 2018.

What evidence can you share that demonstrates the impact of the engagement?

The most valuable success SocialSEO has had so far is getting my website recognized by Google. When people search for “restaurant consultant” in general or specifically for supply chain, I am now readily available in the results. The increased visibility has led to more business.

For local search in Colorado, I'm now between the eighth and tenth on the list for restaurant consultants. Before I started working with SocialSEO, my website was nowhere to be found in search results.

The level of service has exceeded my expectations and is more than worth the money I've paid. Our account manager has made a lot of progress with helping people find my site. It's gone up exponentially in the rankings practically every month.

How did SocialSEO perform from a project management standpoint?

We had weekly meetings over the phone for the last year. Just recently, we decreased the frequency of our calls to biweekly within the past month or two. They're very organized and really kept me informed. After each of our phone calls, they send me a recap of what they've completed and their plan for the next week.
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What did you find most impressive about them?

Dedication and quality of people are SocialSEO’S greatest strengths. I'm most impressed by the talent on their team, specifically Mark (Enterprise SEO Specialist, SocialSEO).

From a quality of service standpoint, SocialSEO is extremely timely and very helpful. They go above and beyond in our work together to help me out.

 Are there any areas they could improve?

I don't have any constructive criticism. SocialSEO has met or exceeded all my expectations.

Do you have any advice for potential customers?

I would suggest doing your research first. Don't cut corners; go with a professional company like a SocialSEO. Come prepared and be able to articulate what you want to achieve so they can match their work accordingly.