Social DNA

BACKGROUND

Please describe your company and your position there.

Company Details: Omega Hospitals Omega offers advanced cancer treatment protocols using the latest technology and equipment, with care and compassion. Values that spoke of Quality Care, Leadership, Respect for Individuals Rights, Hope, Partnership, Service to All, Safety and Security and Recognition initiated the pillars of Omega Hospitals. Consisting of world-renowned oncologists, critical care specialists, nurses, pharmacists, Technicians and dieticians, the team of Omega Hospitals strives to achieve success through care. An independent unit of the Hyderabad Institute of Oncology, Omega Hospitals works with more than 500 employees by providing more than 89,500 patient care visits annually, includes 24,500 admissions. About 65,000 total outpatient visits to the hospital with 1069 same day surgery visits and 1760 major surgeries annually, the team has a proven mettle as one of the leading health care providers in the city. My details: Ravindranath Garaga GM - Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social DNA?

For managing the digital portfolio for our company

What were your goals for this project?

to maintain our online reputation and improve our digital presence

SOLUTION

How did you select this vendor?

Based on their previous works and Bid

Describe the scope of their work in detail.

Social Platform - Handling

What was the team composition?

Outsourced project on fixed bid so not sure on the resource

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are extremely happy and had seen a great progress in our numbers through the digital presence

How effective was the workflow between your team and theirs?

We have bee in a agile work model. Their workflow was updated and in sync with their POC.

What did you find most impressive about this company?

Their Commitment and Deadline oriented

Are there any areas for improvement?

NA