SmartLogic is a custom web and mobile software development shop. Originally based in Baltimore, our team is now fully distributed across the US. We’ve been bringing new projects to life since 2005 with progressive, best-of-breed technologies and methods including Elixir/Phoenix, Ruby on Rails, ReactJS, React Native, and Flutter.
We work with funded startups to accelerate time to market; we work with established organizations to build software that improves or automates existing business processes. We create sophisticated systems by building and connecting simpler systems, so that whether it’s our team or yours maintaining and iterating on our code in the future, the software we’ve built is scalable, sustainable, and easy to reason about.
Stress-free software development
We use best-of-breed agile development processes to deliver exceptional project management—and of course code—to your organization. The SmartLogic method prioritizes constant communication, good planning, high levels of organization, and of course, the best code.
We choose the best tools for the job.
Our technology-agnostic development team focuses on choosing the right tools for the job, and are always learning and building best practices as the web and its underlying technologies continue to evolve. We embrace open source, leverage existing services, design for future scalability, and focus on widely-adopted and cutting edge development languages.
Technology Focus
While we are technology-agnostic, we do specialize in the following:
Elixir/Phoenix
Ruby/Ruby on Rails
PostgreSQL and MySQL
Javascript Frameworks, particularly React
Flutter for Android and iOS app development
API development (we're happy working on software with no graphical user interface)
Hosting/DevOps: we've hosted our software on a number of providers, including AWS, Heroku, Linode, EngineYard, Rackspace, etc.
SmartLogic's pricing is viewed as fitting clients' budgets, with project costs ranging from $10,000 to over $1 million. Clients consistently highlight good value for cost, with many emphasizing quality work and strong communication throughout engagements.
Clients frequently choose SmartLogic for its alignment with their company values and culture. This compatibility fosters collaborative relationships and ensures that SmartLogic understands and supports the client's vision, resulting in successful partnerships.
Challenges with Time Management
Some clients noted initial challenges with time management and resource allocation, leading to missed deadlines. However, SmartLogic has shown improvement in these areas by addressing feedback and refining their processes.
High-Quality Deliverables
Clients report that SmartLogic consistently delivers high-quality work, often exceeding expectations. Their attention to detail and commitment to quality result in robust, scalable solutions that enhance client satisfaction and project success.
Expertise in Custom Software Development
SmartLogic is praised for its proficiency in custom software development, delivering tailored solutions for various industries ranging from fitness apps to healthcare and maritime services. Clients value their ability to translate complex ideas into functional products, enhancing user experiences and meeting unique project needs.
Positive Client Feedback and Satisfaction
Overall, SmartLogic receives positive feedback from clients, who are satisfied with the results and the collaborative experience. Their ability to deliver on promises and maintain strong client relationships is consistently highlighted.
Flexibility and Adaptability
SmartLogic's flexibility and adaptability are highlighted as key strengths. They are willing to adjust to client needs and provide solutions that align with client objectives, fostering long-term partnerships and successful project outcomes.
“The team frequently expanded their scope of work to produce the best quality app.”
Jun 3, 2019
CEO, Harbor Boating Inc.
Michael McDaniel
Verified
Manufacturing
Baltimore, Maryland
11-50 Employees
Phone Interview
Verified
SmartLogic developed a POS application for iOS to manage a large volume of individual sales. They custom built an operator app and assisted in building a customer interface.
SmartLogic delivered a high-quality sales management platform. Their communication skills and responsiveness exceed expectations, as well as their strict regard for timelines and budget restrictions. A committed partner, the team researched the industry to assure they provided valuable results.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president and CEO of Harbor Boating, Inc, a maritime entertainment and transportation company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with SmartLogic?
They were hired exclusively to create a POS app to manage our increased volume of customers and ticket sales.
SOLUTION
What was the scope of their involvement?
Working with our web designers and merchant providers, SmartLogic built a custom POS iOS app from scratch with both consumer and operator interfaces. They customized the app with features that enable operators to sell and validate a large volume of tickets. We’re still working with their team to improve the app.
What is the team composition?
Dan (Director of Development Operations, SmartLogic) was our main point of contact, but they also brought in different teammates to address specific questions or problems.
How did you come to work with SmartLogic?
Our team extensively searched through our individual and business networks. Out of our long list of contenders, we settled on SmartLogic because they seemed to be the best fit for our company.
How much have you invested with them?
We’ve spent nearly $100,000 with them.
What is the status of this engagement?
Our collaboration began in 2015 and it's ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We completely lacked a sales management system, and now we have a fully functioning platform. We’ve been extremely happy, and we’re considering some prepackaged ticketing software. SmartLogic enhances our app with each upgrade they deliver.
How did SmartLogic perform from a project management standpoint?
SmartLogic communicates more than any other vendor that we’ve worked with, responding quickly to emails and phone calls and answering any questions. They developed an understanding of our industry so that they could better address our unique technological concerns while keeping our budget in mind.
What did you find most impressive about them?
The team frequently expanded their scope of work to produce the best quality app. SmartLogic’s accessibility sets them apart from their competitors. They efficiently collaborate with our team, even though we lack the technical know-how. They execute our vision, staying in our budget without sacrificing quality.
Are there any areas they could improve?
As far as their work and their services, I can’t name anything they could improve.
Do you have any advice for potential customers?
Identify any goals and explain them as clearly as possible. Then, discuss the vision with SmartLogic to set realistic expectations. Really think through the project, but remain flexible and open to their team’s ideas. They have the necessary expertise to deliver the best results.
RATINGS
5.0
"I don’t think we would have been where we are today without their cost control and guidance."
Quality
5.0
Service & Deliverables
"They go above and beyond to address our needs but still deliver on time and on budget."
Schedule
5.0
On time / deadlines
"They're always available."
Cost
5.0
Value / within estimates
"We looked at many different options, and they offer the best value."
Willing to Refer
5.0
NPS
"I've already recommended them to multiple colleagues.
UI Development for Smart Home Products
IoT Development
$50,000 to $199,999
Feb. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their professionalism, collaboration, and technical skills went above and beyond our expectations."
May 27, 2019
CTO, Blood Sweat and Gears
Mike Berilla
Verified
Other industries
Baltimore, Maryland
1-10 Employees
Online Review
Verified
SmartLogic created a web interface for a Wi-Fi controlled home maintenance device, pushing the solution past a restrictive, low-functionality phase.
The solution is now poised to support significant new user growth. SmartLogic established tight collaboration and frequent communication, through which they shared their development expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CTO of Blood Sweat & Gears. We are a couple of dad's trying to take the over-complicated, difficult, or tedious parts of your everyday lives and make them a bit more innovative and easier. We've made a Wi-Fi enabled ice melt dispenser that treats your sidewalk or driveway while you’re away or inside enjoying your time with your family.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SmartLogic?
The interface of our Wi-Fi enabled devices was done through a private sandbox environment and was extremely basic.
What were your goals for this project?
We needed our own website with a secure login, access to weather data for automated control, and the ability for users to manage/operate their devices remotely.
SOLUTION
How did you select this vendor?
SmartLogic was a mentor in our incubator, AccelerateBaltimore, and quickly demonstrated how professional and effective they were.
Describe the project and the services they provided in detail.
SmartLogic provided us with a secure, scalable web interface for our users to manage devices. It also has the ability for autonomous control via weather data triggers.
What was the team composition?
Dan (Director, SmartLogic) and Eric (Developer, SmartLogic) worked with me to build out the software and firmware.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
This was a game changer for us. SmartLogic's UI offers us a professional, turnkey solution to grow our user base effectively and efficiently.
How was project management arranged and how effective was it?
We worked as a close-knit team. SmartLogic was in constant communication.
What did you find most impressive about this company?
Their professionalism, collaboration, and technical skills went above and beyond our expectations.
Are there any areas for improvement?
Honestly, no. They’re the best partners I've had on the software side.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Application Development for Learning SaaS
Custom Software Development
$10,000 to $49,999
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We've gotten very good feedback. From our perspective, the priorities for this project were met."
Mar 17, 2016
Principal, Ilmtek
Faizan Mujeebuddin
Verified
Information technology
Richmond, Virginia
1-10 Employees
Phone Interview
Verified
SmartLogic provided custom development services on a number of customer-facing products.
SmartlcLogic's project management skills were their greatest differentiator. They were extremely transparent throghout the development processes, and had an intuitive approach to client needs. They were sourced as a partner through Clutch and met expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
Our company is Limtek. We're a company that develops learning products.
What is your position?
I'm the owner and principal.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with SmartLogic?
We don't have a team internally with the bandwidth to develop the full scope of the product we needed.
SOLUTION
How did you come to work with SmartLogic?
We found SmartLogic through your website – Clutch. We contacted them partially because of the amount of information that they provided up front in terms of how the process works. There was much visibility into the team and who we would be working with. This was the first time working with a developer, so that was very helpful for us. We created a short list based on what we found on Clutch. We did some more research mostly from their website or other things we were able to find out about them from other clients.
Could you provide a sense of the size of this initiative in financial terms?
It was in the range of $10,000 to $50,000.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
We've gotten very good feedback. From our perspective, the priorities for this project were met. Not only that, but SmartLogic also helped us prioritize where our main objectives were going to be and help us refine those. Our users have also received the project very well. The feedback that we've gotten points to the fact that SmartLogic understood the clients' problems that we were trying to address.
What distinguishes SmartLogic from other providers?
The transparency that SmartLogic offers in terms of who on their team we were going to work with stands out. You're given a consistent person to work with as a point of contact from the beginning. Their project management team has a strong understanding of what the developers do so that was a very easy transition to go from working with them in the beginning to the developers in the end. Every day, we would have a meeting and it was very organized. There was never dead air on these calls. It was focused and that helped us meet our timeline and stay within our budget.
Is there anything SmartLogic could have improved or done differently?
Not really. I'm very appreciative of SmartLogic's flexibility. I travel a lot, so their ability to meet around my schedule was very accommodating.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Just Based on feedback...from other developers...now working with our team internally, the work that was done was performed well. It was organized and well documented. The main goal was to get us up off the ground...and that made it possible."
Schedule
5.0
On time / deadlines
"Although not every single feature that we wanted we were able to accomplish, they were always clear with me about any issues."
Cost
5.0
Value / within estimates
"SmartLogic...are a bit on the expensive side, but it was totally worth it. We were able to drive incredible value from them on the development side of the product...through all the conversations we had throughout the project."
Willing to Refer
5.0
NPS
Development Platform for Website-based Business
Custom Software Development
Other app platform
$10,000 to $49,999
Jan. 2008 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I've periodically used other folks, but we end up going back to SmartLogic for the bulk of the work."
Mar 8, 2016
Founder, SpotCrime
Colin Drane
Verified
Other industries
Baltimore, Maryland
1-10 Employees
Phone Interview
Verified
SmartLogic provided website maintenance and iOS-based mobile app development for two custom applications.
In the course of this 8-year partnership, SmartLogic has proven to be a strong and reliable development partner. Their communication style is responsive and adaptable, and within 45 days of launch their product garnered national attention.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We're an Internet publishing company. We map crime on the web and generate revenue through ads.
What is your position?
I'm the founder and CEO.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with SmartLogic?
Our team needed a provider that could help to deliver applications for our web-based business.
SOLUTION
Please describe the scope of their involvement in detail.
We worked with SmartLogic for quite some time. We've solved a number of issues in terms of infrastructure and products spanning almost eight years. SmartLogic designed an app that ran through a browser for the iPhone. They designed another iPhone app for us about two years ago that is doing well and is well designed in terms of user interface. They've done a lot for us.
How did you come to work with SmartLogic?
We were a young company at the time, and SmartLogic was also a young company and local. It was proximity, and there was a natural fit. We'd worked with a couple of companies prior to them, and I've interviewed many companies since then, but we keep going back to SmartLogic. They're patient with us and have a strong interface design team. I've periodically used other folks, but we end up going back to SmartLogic for the bulk of the work.
Could you provide a sense of the size of this initiative in financial terms?
We're a small shop, so the budgets have been relatively small, but they're always continuous. We've done multiple $10,000 jobs with SmartLogic during the last eight years.
RESULTS & FEEDBACK
Can you share any success stories of your partnership with SmartLogic?
Our partnership with SmartLogic started out super successful. Within the first 45 days, we had a working project that got national attention, and we've been with them ever since. We were one of the first companies in the country to have an app on the iPhone before the iPhone had an App Store. We got a great amount of press from that and each edition.
What distinguishes SmartLogic from other providers?
SmartLogic is responsive. That's critical. They're thoughtful in terms of their work, and they're smart. That all works for us.
Is there anything SmartLogic could have improved or done differently?
This is more of a general criticism of the industry. Everyone has his or her own processes. We like to do things rapidly and without a detailed blueprint, we like to iterate and start working on things. SmartLogic has adapted to our approach.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"We're very specific in terms of budget, and they come in very close every time."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"
Platform Development for Publishing Startup
Custom Software Development
JavaScriptRubySQL
$200,000 to $999,999
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"We did a migration from our beta, which was flawless. I had never seen a migration go flawlessly."
Mar 7, 2016
Chief Branding Officer, Publishing Startup
Tom Murdock
Verified
Information technology
Baltimore, Maryland
1-10 Employees
Phone Interview
Verified
SmartLogic provided custom development services for a metadata-processing web application. They provided custom UI/UX development and performed an integration from the legacy system.
The new system has increased scalability by a factor of 100. The user interface is outstanding and has expanded the potential user base due to ease of use. SmartLogic's project management skills were the major differentiator, and they surpassed expectations as a development partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We are a company that supports publishers by creating metadata for the books they sell. We do this through a platform called Artifact, which was built for us by SmartLogic.
What is your position?
I'm the chief brand officer, but we're a startup, so basically I do product development and marketing.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with SmartLogic?
We had a beta version that a different developer built for us that brought in about 30,000 users in about 12 months. We wanted to update the scalability, performance, and user interface. I'd known about SmartLogic, and I wanted to go with them rather than bring in someone internally.
SOLUTION
Please describe the scope of their involvement in detail.
We're using Ruby for authentication. The platform is mostly JavaScript. We're using PostgreSQL, and we're using Elasticsearch as an analytics and search tool.
How did you come to work with SmartLogic?
This is my second startup and, in the first startup, we hired our own developers, which was great, except when you're doing a big app for a small company, there are many different skill sets that need to be applied, whether it's user interface, scalability, an API [application programming interface] focus, or even platform decision making. What we did is we bet on SmartLogic because, even though we might have only been working with one or two developers at any given time, they would swap us out with the experts there in those different areas, which was tremendous. Our main office is in Baltimore.
Could you provide a sense of the size of this initiative in financial terms?
This project was $200,000-plus.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
We did a migration from our beta, which was flawless. I had never seen a migration go flawlessly. That's SmartLogic there. Our scalability has increased by a multiple of 100. We went from being able to handle about 500,000 books to about 16 million, and with tons of room to grow. What's been nice about the updates that SmartLogic has made is that we now are able to deliver our platform to a kindergarten through 12th-grade classroom, with the speed and thoughtfulness of design that was necessary for students who may not be terribly sophisticated with computers.
What distinguishes SmartLogic from other providers?
I love the SmartLogic team. We meet for about 15 minutes a day for a standup. We work out of Pivotal, so I'm constantly tracking stories, rearranging those to my business priorities, and asking lots of questions and getting lots of feedback, so that's been a breeze. About once a week, we have a larger standup, which lasts for close to 45 minutes. It seems little, but those are the project steps that really make this a great relationship for us.
Is there anything SmartLogic could have improved or done differently?
Actually, no. It's been positive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
"We did go over estimate, but that was partially on me."
Willing to Refer
5.0
NPS
Web Development for Healthcare Company
Enterprise App ModernizationUX/UI DesignWeb Development
$50,000 to $199,999
June 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They were very responsive."
Aug 5, 2024
Director of Strategic Partnerships, Healthcare
Anonymous
Verified
Other industries
Baltimore, Maryland
1,001-5,000 Employees
Online Review
Verified
SmartLogic is rebuilding the backend of a healthcare company's website to align with city-wide user needs. They develop new user features, analytics, and backend functions.
SmartLogic has delivered all the client's requirements. The team is highly responsive and communicative through virtual meetings. Their values, understanding of the product, and flexibility make them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Strategic Partnerships of a healthcare company
Describe what your company does in a single sentence.
We provide a variety of services for the city, including a city-wide resource database website.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartLogic to accomplish?
Rebuild the backend of Charmcare
Build analytics for Charmcare
Build new user features for Charmcare
SOLUTION
How did you find SmartLogic?
legacy contract
Why did you select SmartLogic over others?
Great culture fit
Company values aligned
familiar with product
How many teammates from SmartLogic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build user features, analytics, and backend functions to align with city-wide user needs.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
So far we have develop some design sessions, completed an accessibility assessment, and completed a back end refresh.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, they were very responsive.
What was your primary form of communication with SmartLogic?
Virtual Meeting
What did you find most impressive or unique about this company?
values alignment, responsiveness, undertanding of our product and our context. Willingness to be flexbile.
Are there any areas for improvement or something SmartLogic could have done differently?
nothing striking is coming to mind. They have been a good partner.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-16 of
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