Smart Source AB

BACKGROUND

Please describe your company and position.

I am the Technician / Developer of Mediateknik AB

Describe what your company does in a single sentence.

ISP service provider, CCTV-system developer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Source AB to accomplish?

• Make an app for our product MEDguard

SOLUTION

How did you find Smart Source AB?

Referral

Why did you select Smart Source AB over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Smart Source AB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: MEDGuard App Development
1. Project Overview
The project involves the development of a mobile application that enables users to manage and monitor their MEDGuard units. The MEDGuard hardware comprises an Axis camera, a 4G mobile modem (Sierra Wireless), and is integrated with the Milestone VMS. The app connects to the Milestone VMS API for user login and video streaming and communicates with the Axis unit via MQTT for real-time sensor and mode control.

2. Objectives
User Access: Allow users to securely log in and view the status of their MEDGuard units.
Mode Control: Enable switching between Night and Day modes to control sensor activation.
Real-Time Alerts: Trigger alarms and start video recording when sensor activations occur in Night mode.
GPS Tracking: Provide real-time tracking of the MEDGuard units on a map via GPSGate.
3. Key Deliverables
Mobile Application:Fully functional mobile app (iOS/Android) with an intuitive user interface.
Secure login system via integration with Milestone VMS API.
Integration Components:Milestone VMS API Integration: For authentication, login, and video streaming capabilities.
Axis Unit Communication: Utilize MQTT to connect and interact with Axis camera units.
GPSGate Integration: Map-based GPS tracking feature to display real-time locations.
Functional Modules:Status Monitoring: Real-time display of unit status, including sensor states and connectivity.
Mode Switching:Day Mode: Standard operation with selective sensor activity.
Night Mode: Full sensor activation; any sensor trigger initiates an alarm and starts video recording.
Documentation & Testing:Comprehensive technical documentation covering API integration, MQTT communication, and GPS functionalities.
End-user documentation including user guides and FAQs.
Extensive QA testing across all modules (unit, integration, and user acceptance tests).
Deployment & Support:Assistance with deployment to relevant app stores and backend server integration.
Post-launch support and maintenance plan to ensure system reliability and address issues.
4. Project Timeline & Milestones
Phase 1: Requirements & Design (Weeks 1-2)Gather detailed requirements and finalize the technical design.
Create mock-ups and user interface designs.
Phase 2: Development & Integration (Weeks 3-8)Develop the core mobile app features.
Integrate Milestone VMS API, Axis MQTT communications, and GPSGate mapping.
Phase 3: Testing & QA (Weeks 9-10)Perform thorough testing (unit, integration, UAT) and resolve identified issues.
Phase 4: Deployment & Launch (Week 11)Finalize deployment procedures, launch on app stores, and integrate with backend systems.
Phase 5: Post-Launch Support (Week 12 and ongoing)Monitor performance, provide immediate support, and roll out maintenance updates.
5. Assumptions & Dependencies
Timely access to necessary API documentation and hardware interfaces (Milestone VMS, Axis camera, GPSGate).
Availability of test hardware units for integration testing.
Compliance with relevant security and data privacy regulations.
Coordination with third-party service providers for backend and API support.
6. Acceptance Criteria
Successful demonstration of all key functionalities (secure login, mode switching, real-time sensor alerts, video streaming, and GPS tracking).
Completion of QA testing with documented test cases and resolved issues.
Positive feedback from user acceptance testing.
Full deployment and integration with Milestone VMS and backend systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was top-notch—professional, punctual, and remarkably proactive. They not only delivered every item on time but also anticipated our needs before we even knew we had them, ensuring a smooth and efficient process throughout the project.

What was your primary form of communication with Smart Source AB?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What truly set them apart is their flexibility and keen ability to listen to our needs. They took the time to carefully discuss which features should be prioritized in the initial version, explaining the reasoning behind each choice to ensure we maximized our investment. This thoughtful, strategic approach was not only impressive but also uniquely tailored to our goals.

Are there any areas for improvement or something Smart Source AB could have done differently?

No, truly satisfied with their expertise.