Slavov Studio

BACKGROUND

Please describe your company and position.

I am the CIO of UNIMASTERS LOGISTICS

Describe what your company does in a single sentence.

We are a logistics service provider. We provide freight-forwarding services across the globe via Air, Roud and Ocean transport.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slavov Studio to accomplish?

• Web application development
• Mobile application development

SOLUTION

How did you find Slavov Studio?

personal meeting

Why did you select Slavov Studio over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Slavov Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of web portal for customers for selfservice. The functionalities includes:

• Customer detail editing;
• Online quotation requests;
• Online booking request; 
• Track and trace;
• Documents view and attach to orders;
• Integration with Salesforce; 
• Integration with FreighTools;

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Meet the required functionalities;
• Customer satisfaction survey;

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent PM, AGILE process.
• They had a fast reaction to requests for change.
• Deliver every agreed milestone on time.

What was your primary form of communication with Slavov Studio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Easy communication;
• Fast reaction;

Are there any areas for improvement or something Slavov Studio could have done differently?

Just keep the good work