Skyward Consulting

BACKGROUND

Please describe your company and position.

I am the CEO of True Business Design

Describe what your company does in a single sentence.

We are a Digital Consultancy for Non-Tech Entrepreneurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skyward Consulting to accomplish?

• Artificial Intelligence Enablement
• Web Design
• Web Development
• API Creation and Integration

SOLUTION

How did you find Skyward Consulting?

Referral

Why did you select Skyward Consulting over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Skyward Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to build an e-commerce marketplace to be launched in South East Asia. Which means multiple buyers and sellers. The deliveries included:

• Home page/ Store listing page (eg. pinterest home page shows pins)
• Store page (eg. sammy store) and product listing page
• Product Detail
• Search Page (including filters)
• Cart Page
• Checkout Page
• User Auth (Signup/Login/Forgot Password) via email
• User panel including order history/invoice
• Vendor Auth (Signup/Login/Forgot Password) via email
• Vendor Panel/Store Owner (upload panel/order management)
• Admin Auth (Signup/Login/Forgot Password) via emailA
• Admin Panel (store listing)
• After order placement page

Later we enaged them into developing and implementing an API for all the deliveries as well to make the whole project ready to be deployed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We aligned on milestones on all the deliveries, and every single milestone was achieved on or before time. I was always informed in advance regarding any future issues and the ways to mitigate them

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very clear on the requirements and deliverables. The things I really appreciate:

• Commitment to timelines
• Cost efficiency
• Consultancy and support on a regular basis
• A heads-up or a advance nudge for any forthcoming problems along with the ways to mitigate them.

This helped us plan better for all projects deliverables and expectations

What was your primary form of communication with Skyward Consulting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of the requirements, clear communication, and strict commitment adherence stood out.

Are there any areas for improvement or something Skyward Consulting could have done differently?

Can't really think of anything

BACKGROUND

Please describe your company and position.

I am the Founder of Aboutdivine

Describe what your company does in a single sentence.

We are a E-Com platform for spiritual products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skyward Consulting to accomplish?

• Build us an E-Com platform
• Help build conversational AI bot
• Optimise the cost of AI by customising the solution to not exceed external tokens
• Website Development

SOLUTION

How did you find Skyward Consulting?

Referral

Why did you select Skyward Consulting over others?

• Good value for cost
• Referred to me

How many teammates from Skyward Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a spiritual products company, creating an integrated digital ecosystem that enhanced our market presence and customer engagement. The project encompassed multiple interconnected components, including a modern website, an e-commerce platform, conversational AI integration, and a complete UI/UX overhaul.

Website Development
The new website would serve as a digital sanctuary, reflecting the user spiritual ethos through mindful design and intuitive navigation. We needed to incorporate spiritual blog and interactive elements that allow users to explore various spiritual practices and products. The platform needed to include dedicated sections for blog, angel numbers and manifestation all optimised for both desktop and mobile experiences.

E-commerce Integration
Our custom e-commerce solution streamlined the purchasing process for spiritual products while maintaining the serene user experience. Key features include:
- Intelligent product categorization based on spiritual practices and traditions
- Advanced search functionality with filters for specific spiritual needs
- Seamless payment gateway integration supporting multiple currencies
- Integration with fulfillment services for efficient order processing

Conversational AI Implementation
We developed and deployed an AI-powered spiritual guide that assists users in:
- Product recommendations based on spiritual practices and preferences
- Providing guidance on product usage and benefits
- Supporting users in their spiritual journey through personalised interactions

UI/UX Design
Our design approach focused on creating a calming, intuitive interface that resonates with the spiritual nature of the products. The design elements include:
- Soothing color palettes and sacred geometry patterns
- Minimalist navigation focused on user journey
- Responsive design ensuring consistent experience across devices
- Accessibility features for users with different needs
- Interactive elements that enhance user engagement while maintaining simplicity

Technical Implementation
The solution was built using modern technologies ensuring scalability and performance:
- Wordpress and Woocommerce
- AI Integration: OpenAI for conversational AI
- Cloud Infrastructure: Digitalocean

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Results and Impact

• The digital transformation yielded significant improvements:
• increase in online sales within the first quarter
• reduction in customer service inquiries through AI automation
• increase in average time spent on site
• improvement in conversion rates
• Enhanced customer satisfaction scores
• Expanded global reach with multi-language support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was good, they used agile methodology for development

• Regular meetings and checkins were done
• Teams channels were updated daily for progress
• Weekly reports were submitted 
• Bi-weekly sprints were executed and retrospectives were done timely
• The project was delivered on time to us
• The team was always accomodating of our needs to get on a call 

What was your primary form of communication with Skyward Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

I think the best part of working with Skyward Consulting was how they helped us understand that the implementation of AI will save us time and resources.

We engaged their services for e-cmmerce development however with their detailed understanding of AI we introduced that as part of the project and at a very achievable cost

Are there any areas for improvement or something Skyward Consulting could have done differently?

I think they need to work on their marketing to put out their work more