Skylark Information Technologies

BACKGROUND

Please describe your company and position.

I am the System Administrator of Loyola ICAM college of Engineering and Technology

Describe what your company does in a single sentence.

We are Educational Institution providing Bachelor and Master Degree

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skylark Information Technologies to accomplish?

• IT Infra Support and services
• Network infra and cyber security

SOLUTION

How did you find Skylark Information Technologies?

Other

Why did you select Skylark Information Technologies over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Skylark Information Technologies’s team?

120

Describe the scope of work in detail. Please include a summary of key deliverables.

Deployed Firewall and security appliance which establish seamless connectivity for all the students and also provide IAM for staff students and guest and provide highly secure infra. periodic firmware and patches update and policy changes will be under their scope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Security
• Ease of Access

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes we are impressed on their commitment vs delivery and they are having separate team which take care of customer through out the project and post deployment

What was your primary form of communication with Skylark Information Technologies?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Sales person technical knowledge, Technical strength and any time support post sales

Are there any areas for improvement or something Skylark Information Technologies could have done differently?

They did their best, and we were happy with their services.