Sky Tether

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an online marketplace for service-based businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sky Tether?

Sky Tether was brought on to develop our website.

SOLUTION

What was the scope of their involvement?

Sky Tether handled hosting and set up my domain, which I purchased. They used Webflow to design and developed the site, into which they incorporated a search engine. It also has a shopping cart and other functionalities.

What is the team composition?

I was in communication with just one teammate, who served as my project manager.

How did you come to work with Sky Tether?

I found my point of contact through a freelancing platform. I took him on after speaking with him since he offered a reasonable price for the project.

How much have you invested with them?

I spent around $8,000 in total. It was projected to be around $2,000, but a security issue bumped it up a few thousand dollars.

What is the status of this engagement?

The project began in June 2020 and wrapped up in September of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website just went live, so I don’t have anything measurable. That being said, I, along with many others, have been impressed by the site layout.

How did Sky Tether perform from a project management standpoint?

They do a very good job, although they can be difficult at times. When the security issue first emerged, I was supposed to pay them, and I did.

The project manager demanded that I pay them for the entire project upfront, even though my understanding had been that I would pay them incrementally. After that, the project was willfully stalled, and the project manager withheld access to the site until the entire payment was made.

Most communication took place via email and WhatsApp.

What did you find most impressive about them?

Not really, honestly. I suspect that I could’ve found a better provider who would’ve given me less of a hard time, and perhaps at a lesser price.

The project with Sky Tether took a long time and a lot of money, but it turned out to be OK.

Are there any areas they could improve?

They could work on their organization. I do think that they have potential.

Do you have any advice for potential customers?

Communicate with the head project manager first, and agree to a price (which includes any issues that might arise.) Make sure to agree on a deadline. Unless something can be agreed upon, don’t take the offer.