Silver River Software

BACKGROUND

Please describe your company and position.

I am the Sr Engineer of Circle Medical

Describe what your company does in a single sentence.

Circle Medical, founded in 2015, is a digital-first primary care provider that integrates technology to enhance patient experiences and healthcare delivery. Initially operating from a rented house in San Francisco's Noe Valley, the company has evolved into a nationwide service, offering both virtual and in-person appointments. 
Their services encompass preventive care, chronic condition management, and urgent medical issues, with a focus on evidence-based practices. Circle Medical is in-network with most U.S.-based insurance carriers, ensuring accessible care for a broad patient base.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Rebuild landing pages to make them blazing fast and increase conversion
• Build a web portal where patients can access the same services as in the app

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Silver River Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Silver River has been an outstanding partner in helping Circle Medical rebuild our landing pages, delivering exceptional results in record time. Their team not only improved the speed and performance of our pages but also significantly increased conversion rates across the platform. 
They exceeded our expectations by completing the project ahead of schedule while maintaining top-tier code quality, implementing thorough testing, and following best practices. Beyond just executing tasks, they demonstrated a high level of ownership and accountability, ensuring a seamless development process with great project management.

The success of this project made it an easy decision to extend our collaboration with Silver River for our next initiative: a full-featured web portal where patients can access the same services as in our mobile apps. While this portal is still in development, the early results are already promising. 
Silver River continues to bring their expertise and commitment to excellence, and we’re excited to see this next phase come to life. We highly recommend them to any company looking for a top-tier software development partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Silver River’s work on Circle Medical’s landing pages delivered outstanding measurable outcomes that demonstrated clear progress and success. The most immediate impact was the significant reduction in page load times, which enhanced user experience and improved SEO rankings. 
This optimization contributed to a noticeable increase in conversion rates, leading to higher user sign-ups and appointment bookings. Additionally, the project was completed ahead of schedule, allowing Circle Medical to benefit from these improvements sooner than anticipated.

Beyond performance gains, the code quality was exceptional, with well-structured, maintainable code and thorough test coverage ensuring long-term stability. The optimizations also improved Circle Medical’s search engine visibility, driving more organic traffic to the platform. 
Users engaged more with the platform due to the smoother navigation and faster response times, reducing bounce rates and increasing interaction. These impressive results not only validated the investment in Silver River’s expertise but also justified the decision to develop a full web portal, further expanding Circle Medical’s digital presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Silver River’s project management was exceptional, marked by efficiency, clear communication, and a proactive approach to problem-solving. They not only delivered all project milestones on time but actually completed the landing page rebuild ahead of schedule, allowing Circle Medical to implement improvements sooner than expected. 
Their structured workflow ensured smooth execution, with well-defined phases, regular progress updates, and a focus on maintaining high-quality standards throughout development.

What truly set them apart was their responsiveness and ability to adapt to Circle Medical’s evolving needs. 
They took full ownership of the project, anticipating potential challenges and addressing them before they became roadblocks. 
Their team was highly collaborative, quick to implement feedback, and always focused on delivering the best possible outcome. Instead of simply following instructions, they brought valuable insights and best practices to the table, ensuring that the final product was not only functional but also optimized for long-term success.

What was your primary form of communication with Silver River Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Silver River Software was their deep sense of ownership and commitment to excellence. They delivered ahead of schedule without compromising quality, ensuring top performance and rigorous testing. Their proactive problem-solving and attention to detail set them apart, as they anticipated needs, suggested improvements, and followed best practices. 
Their technical expertise, strong project management, and collaborative mindset made the entire process seamless and highly effective.

Are there any areas for improvement or something Silver River Software could have done differently?

Working with Silver River was a fantastic experience—everything was handled flawlessly, and there’s nothing we would have changed.

BACKGROUND

Please describe your company and position.

I am the CTO of TripWip

Describe what your company does in a single sentence.

TripWip is a carsharing company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Create a fully functional website
• Drive our technology team with solutions and innovation

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Silver River Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview

The development of TripWip focused on creating a robust, user-friendly car-sharing platform designed to connect vehicle owners with renters seamlessly. The website was built to support TripWip's mission of offering flexible, secure, and convenient peer-to-peer car rentals.

Key Features Implemented

• Responsive Design: Optimized for both desktop and mobile devices, ensuring smooth navigation and a consistent user experience across platforms.
• User Registration & Authentication: Secure onboarding process for hosts and drivers, integrating Auth0 for authentication with multi-factor support.
• Car Listing & Management: Hosts can easily add vehicles, set availability, and manage bookings through an intuitive dashboard.
• Advanced Search & Filters: Users can search for cars based on location, type, and availability, with Google Places integration for precise geolocation.
• Booking System: A comprehensive reservation process, including price calculations with dynamic commission rates, insurance costs, and tax handling.
• Payment Integration: Stripe and PayPal integration for secure transactions, including support for holding deposits and processing refunds.
• Real-Time Notifications: Implemented using sockets for instant updates on booking statuses, messages, and payment confirmations.
• Analytics & Reporting: Integration with Intercom and analytics tools to monitor user behavior and improve conversion rates.

Technology Stack

• Frontend: React and React Native for the mobile app, providing a fast and responsive UI.
• Backend: NestJS with TypeORM for scalable API development, connected to a PostgreSQL database with PostGIS support.
• Cloud & Deployment: AWS services for hosting, secure storage, and auto-scaling, ensuring high availability and performance.

Challenges Addressed

• Complex Pricing Logic: Developed flexible algorithms to handle dynamic insurance, VAT, and commission calculations based on rental duration and car pricing.
• Localization: Custom features to manage regional differences, such as neighborhood-specific availability in Mexico City.
• Security: Comprehensive security measures for user data protection, secure payments, and compliance with local regulations.

Outcome

The final product is a fully functional car-sharing platform that supports TripWip's growth strategy across Latin America, with scalable architecture, seamless UX, and strong performance under varying loads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rapid User & Booking Growth

Achieved a high user acquisition rate, with thousands of active users and rapid growth in bookings, generating over 120% in revenue within the first few months.

Optimized Performance & Reliability

Delivered a fast, reliable platform with <2s page load times, 99.9% system uptime, and <300 ms API response times, ensuring a seamless user experience.

Successful Market Expansion

Enabled smooth expansion into new regions like Mexico City, driving significant growth in car listings and host participation, supported by neighborhood-based availability features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development team demonstrated exceptional project management throughout the project. They consistently delivered milestones on time—often even ahead of schedule—exceeding expectations in both speed and quality.

Their approach was highly responsive and adaptable, effectively addressing our evolving needs with proactive communication and quick turnaround times. They maintained clear timelines, provided regular updates, and showed a strong commitment to meeting deadlines without compromising on quality.

Overall, their ability to deliver super on-time with results that were even better than expected made the collaboration highly efficient and productive.

What was your primary form of communication with Silver River Software?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about the development company was their combination of speed, quality, and adaptability. They didn’t just deliver on time—they often exceeded deadlines while maintaining exceptional code quality.

Their proactive problem-solving approach was particularly impressive. Instead of waiting for feedback, they anticipated potential challenges and presented solutions before issues even arose. This level of foresight greatly accelerated the development process.

Additionally, their ability to understand and align with our business goals was unique. They weren’t just focused on technical tasks; they genuinely cared about how their work impacted TripWip’s growth, user experience, and market success. This made them feel more like a strategic partner than just a service provider.

Are there any areas for improvement or something Silver River Software could have done differently?

I think they are on the right path to become a world leader development company. Keep going! 

BACKGROUND

Please describe your company and position.

I am the Co-Founder, Head of Business of Neurable Inc.

Describe what your company does in a single sentence.

Scalable integrated brain-computer interface (BCI) technology for consumer and military applications oriented around wellness and human performance. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Rapidly build a platform proof of concept
• Support with presentations and onboarding

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Silver River Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objectives

1. Create a simple GUI that takes in Neurable data by the project completion date
   GUI Dashboard
   Player view
   4 boxes in a grid with a “baseball card-like” profile next to a line plot that shows that player’s data (see image at the end of this document) 
2. Graphical view
   Below the Player view in the same dashboard, should a line plot 
   Other buttons
   Ability to export data as a .csv 
3. Technical Requirements 
   Built in C (preference) or Python 
   Inputs
   Via lab-streaming-layer (LSL) each headset will feed the following two types of data to a dedicated computer
   Focus Score (Data Type=float, Range=0-100, Update rate=1Hz)
   Cognitive Load Score (Data Type=float, Range=0-100, Update rate=1Hz)
   The dedicated computers, connected together via a wired local area network (LAN) will feed a master computer, which will display the dashboard (see figure below)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully functional dashboard from concept to fully developed system. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I've worked with numerous contractors over the years and this is the first group that's delviered significantly ahead of schedule and helped us get the most out of the opportunity. 

What was your primary form of communication with Silver River Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Empathetic to small team needs. 

Extremely clear in their approach, needs, and problem solving. 

Highly capable. 

Are there any areas for improvement or something Silver River Software could have done differently?

No, they were an absolute pleasure to work with. 

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of an AI diagnostics and machinery parts co

Describe what your company does in a single sentence.

AI enables diagnostics and machinery parts sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Cleanup our spaghetti code with zero documentation
• Integration a complex AI model that was developed in a sandbox
• Design and build our CICD

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Silver River Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the software development vendor includes comprehensively analyzing and refactoring poorly documented legacy code to ensure readability and maintainability. Key deliverables encompass the establishment of a robust CI/CD pipeline to streamline development and deployment processes, integrating advanced AI models to enhance the application's functionality, and providing thorough documentation and training to facilitate seamless handover and future maintenance. 

The vendor will also implement rigorous testing protocols to ensure code quality and system reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work was delivered in 5 weeks as promised. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thoughtful, on-time and great communication. 

What was your primary form of communication with Silver River Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What's really impressive about this project is how the team managed to blend advanced AI models into the old code, making the app way more powerful. They also set up a smooth CI/CD pipeline, showing they can modernize and streamline even the trickiest systems while keeping the code top-notch and easy to manage.

Are there any areas for improvement or something Silver River Software could have done differently?

None, they are great. 

BACKGROUND

Please describe your company and position.

I am the CEO of Fishtail

Describe what your company does in a single sentence.

Fishtail empowers freight forwarders to finance the movement and procurement of goods – for small and medium businesses (SMBs) around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Build initial Minimum Viable Product
• Solidify/harden Minimum Viable Product
• Iterate on customer feedback to build the best tech possible

SOLUTION

How did you find Silver River Software?

• Online Search
• Referral

Why did you select Silver River Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Silver River Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full end-to-end trade finance automation platform to help onboard customers, codify financing agreements, move money, book loans, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We built an MVP in record time and were able to start billing customers for it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very in-depth hand holding! We had an idea of what we wanted and the PM team turned our ideas into engineering tickets -- we delivered product iteratively and responsively. Very communicative team

What was your primary form of communication with Silver River Software?

Virtual Meeting

What did you find most impressive or unique about this company?

Very smart + kind humans. They took the time to understand what we wanted and built a plan withus.

Are there any areas for improvement or something Silver River Software could have done differently?

I wish we could afford 1000 people from the team. They are the best folks I've ever worked with.

BACKGROUND

Please describe your company and position.

I am the Software Developer

Describe what your company does in a single sentence.

We empower companies and individuals to create economic, social and environmental value through a range of innovative and world-leading solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Front end development

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Silver River Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Silver River assisted us in meeting a product launch deadline by buliding out the frontend portion of our application, allowing out in-house development team focus on backend development and API integration. We supplied Silver River with a UI and UX prototype from Adobe XD and they executed the design perfectly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We staged development into sections based on the page URLs and used this to generate phases of development with each phase becoming a milestone. As development progressed and pages were completed, we were able to measure progress based on the completion of each phase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project was delivered a little earlier than expected, which was great. This allowed us a little bit longer than planned for UAT and feedback which removed from pressure from the our team internally.

What was your primary form of communication with Silver River Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to grasp the concepts of our products with minimal exposure allowed us to accelerate progress beyond our expectations.

Are there any areas for improvement or something Silver River Software could have done differently?

Nothing that we encountered. The team at Silver River were extremely communicative at each step along the way and never hesitated to ask any questions if they needed any help or assistance understanding our designs.

BACKGROUND

Please describe your company and position.

I am an executive at UniSalad

Describe what your company does in a single sentence.

Unisalad is a student community and marketplace app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silver River Software to accomplish?

• Implementing PayPal payment gateways into the app

SOLUTION

How did you find Silver River Software?

Referral

Why did you select Silver River Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Silver River Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementing Paypal payment services into the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly meetings that showed valuable progress being made

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They delivered the task on time and met all our needs.

What was your primary form of communication with Silver River Software?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How quicklyand efficiently the work is being done

Are there any areas for improvement or something Silver River Software could have done differently?

N/A