Sii Poland

BACKGROUND

Please describe your company and your position there.

I am the Chief Technology Officer manager of Eastend - an e-commerce group from TriCity. Eastend have been present on the market for over 20 years offering dozens of top clothing brands from all over the world. We suggest to our customers what and how to wear: starting from composing stylisations based on the latest trends, through organising our own photo and video sessions and presenting ready-made solutions to our customers.

We sell sneakers and clothing, systematically strengthening our position on the international market. Our offer includes products of well-known and respected brands. We know what to wear and are happy to share this knowledge with others, proposing styles in line with current trends.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sii Poland, and what were your goals?

We wanted to take our e-commerce store to the next level. Previously, to handle each stage of the sales process we have been using custom applications, usually written by Eastend engineers. Application development took a long time and was difficult to maintain.

We wanted to be technologically ready to grow fast and launch new markets and platforms using well-known technology and ready-made modules. Our goal was also to combine all processes in one place which would allow us to operate an e-commerce store comprehensively from A to Z, making the process easier and faster than before.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have chosen Sii Poland because of its global-scale operations, a vast portfolio of products and services, and optimal quality/price ratio. From the range of offers we have received, this ratio turned out to be the most favourable. Moreover, the broad spectrum of activities (not only in programming), reassured us that Sii Poland would be the right support and reliable partner for our e-commerce project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Generally speaking, Sii Poland implemented an e-commerce platform based on Adobe Magento solution integrated with CRM, ERP, and payment systems. The solution enables sales for abroad countries (Germany and Ukraine) directly from our e-commerce store or via marketplaces like Allegro or Amazon.

They have started our cooperation with an in-depth analysis of our business needs. The next step was the preparation of high-quality UX mock-ups of the new interface for the client. The collaboration with Sii developers went really well, they have a lot of experience, which was clearly visible from the very beginning. Sii engineers have carried out the backend activities, which speeded up the website and frontend activities, which resulted in a modern and user-friendly design.

How many people from the vendor's team worked with you, and what were their positions?

1 BA 1 UX 3 Frontend developers 3 Backend developers 1 DevOps 1 Delivery Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest benefit is the Magento 2 system itself - it is a professional environment for e-commerce stores. Using this solution, we can control the entire sales process from ordering the product, through packaging, shipping, and possible returns from clients. Every step is handled in one place - the store’s administration panel.

However, if we need new features in the future, Magento offers several additional packages and plugins that can be customized according to our needs. The system is clear, customer-friendly, and meets the RWD principles. Thanks to moving our store to Magento 2 new markets are opening for us. An integrated e-commerce platform enables fast sales to new regions.

Describe their project management style, including communication tools and timeliness.

At the very beginning, Sii Poland Experts showed remarkable professionalism by conducting an in-depth analysis of our needs in the project’s first stage. In addition, we were also impressed by the UX model of the new store. It is worth mentioning that the engineers worked in the modern Scrum and Agile methodology, thanks to which the planning and development ran smoothly.

What did you find most impressive or unique about this company?

From the developer's perspective, the most unique and impressive was the development itself and the entire process of its management. During our cooperation, Sii engineers applied modern technologies and good programming practices. They willingly shared expert knowledge, explaining and justifying proposed solutions.

Are there any areas for improvement or something they could have done differently?

There were no such areas, the cooperation was very successful for both sides.