Sii Poland

BACKGROUND

Please describe your company and position.

I am the Project Manager of Lyreco

Describe what your company does in a single sentence.

Lyreco is a European leader  that provides workplace solutions, offering office supplies, furniture, personal protective equipment (PPE), and various business services to organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

Lyreco was looking for a partner(s) capable of meeting its requirements (for functional and technical expertise) regarding building a new e-commerce platform - the biggest transformational project in the Lyreco group. A new Next Generation platform would replace the three current e-commerce platforms and will eventually be deployed across 25 countries where Lyreco Group operates directly. 

A new partner was required to have proven strong solutions, organization, scalability, good customer references, and agility in implementation to create the next-generation e-commerce platform that aims to provide a seamless end-to-end journey for Lyreco Group's customers.

SOLUTION

How did you find Sii Poland?

Cooperation during the previous project.

Why did you select Sii Poland over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sii Poland were assigned to this project?

19

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Business Analysis & Solution Design:
   1. Identification and documentation of business problems and opportunities.
   2. Development and recommendation of solutions to meet business needs.
   3. Solution modelling aligned with technology team requirements.
   4. Documentation of final solutions in Confluence, updating as needed.
2. Requirements & Development Support:
   1. Support creation of user stories, ensuring adherence to the Definition of Ready.
   2. Participation in refinement sessions to define detailed requirements and acceptance criteria.
   3. Provide support and guidance to project teams and stakeholders throughout the project.
3. Frontend & Backend Development:
   1. Coding for feature development, ensuring code quality verification is passed.
   2. Conduct pull request reviews.
   3. Creation of unit tests, ensuring 90% code coverage for new code.
   4. Ensure system maintainability and create documentation following technical guidelines.
4. Testing & QA:
   1. Development and maintenance of automated integration, UI, and performance tests.
   2. Execution of manual testing when required.
5. Stream Roadmap & Coordination:
   1. Development and regular updates of the stream roadmap, defining milestones and timelines.
   2. Coordination of analyst activities to achieve milestones, identifying risks and delays proactively.
   3. Ensure analysts' adherence to the agreed Programme Manifesto, Way of Working, and collaboration rules.
6. Agile Transformation & Coaching:
   1. Collaboration with leadership to assess and improve agile maturity across teams.
   2. Coaching and training of Scrum Masters, Product Owners, and teams on Agile methodologies and practices.
   3. Facilitation of workshops and sessions to educate on Agile concepts.
   4. Ongoing coaching on collaboration, communication, and conflict resolution.
7. Agile Facilitation & Continuous Improvement:
   1. Monitoring Agile metrics to track progress and identify areas for refinement.
   2. Act as a mentor and advisor to Agile Coaches and Scrum Masters, providing day-to-day support.
   3. Foster a culture of continuous improvement through experimentation, learning, and adaptation.

By delivering these outputs, the team ensures alignment with both business and technology needs while driving continuous improvement in agile practices and development efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quarterly assessment done of the delivered services. Mentioning strengths, weaknesses, Improvements to be done. Most of the contracts were extended several times, which is proof of satisfaction of the delivered services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good project management, delivery on time, within budget.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sii Poland provides good value for money. Qualitative delivery. Correct communication

Are there any areas for improvement or something Sii Poland could have done differently?

While Sii provides excellent candidates in Poland, there might be an opportunity to further expand outreach in France, as Lyreco occasionally requires candidates in that region.

BACKGROUND

Please describe your company and position.

I am the Leader of Edtech and Plattform owner of Fagbokforlaget Vigmostad og Bjerke

Describe what your company does in a single sentence.

Forlagshuset Vigmostad & Bjørke is the fourth largest publishing house in Norway and publishes literature and text books, and owns both physical and online book retailers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Creation of progressive web application
• Content Management System that allows interaction across different user roles
• Landing pages with multimedia content that allows listening and watching
• Writing and publishing features
• Possibility to sharing created content with CMS users
• Integration with external platforms
• Integration with LMS as content Storage
• Creation Download service

SOLUTION

How did you find Sii Poland?

Referral

Why did you select Sii Poland over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• quality of deliveries

How many teammates from Sii Poland were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of Various Edtech products for Norwegian students for ensuring better 
  accessible, approachable content along with convenient  communication with student and teacher along with intuitive and
• Created an Interactive web application for students and teachers to write better essays and stories
• Incorporated a gamification on the web application, for learning differences between Bokmål and Nynorsk languages.
• Provided integration with GraphQL, implementing modules for measuring students' progress, embedding GTM, and creating various Learning Paths.
• Kept close cooperation with the client's Product Owners and UX Designers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SII has brought alot of value to our processes, internal team and been an important part to achieve our vision to created sustainable and reusable features and solutions for our plattform:

• Outcome: 40% reduction in identified technical debt items.
• Success Indicator: Improved code quality and platform stability, with fewer outstanding technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager from SII is easy to collaborate with, acts very Professional and is well organized with a high knowledge of digital development, scrum and Jira. A nice and calm personality that brings trust and motivation for the team.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are both very professional and down to earth/nice people. The developer are skillfull, good in communicating on going tasks, and brings value by seeing things from differnt perspectives so we take the right descitions, both on samllers features and more complex strategic choices 

Are there any areas for improvement or something Sii Poland could have done differently?

Not as I can see it in this moment 

BACKGROUND

Please describe your company and your position there.

I am the Chief Technology Officer manager of Eastend - an e-commerce group from TriCity. Eastend have been present on the market for over 20 years offering dozens of top clothing brands from all over the world. We suggest to our customers what and how to wear: starting from composing stylisations based on the latest trends, through organising our own photo and video sessions and presenting ready-made solutions to our customers.

We sell sneakers and clothing, systematically strengthening our position on the international market. Our offer includes products of well-known and respected brands. We know what to wear and are happy to share this knowledge with others, proposing styles in line with current trends.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sii Poland, and what were your goals?

We wanted to take our e-commerce store to the next level. Previously, to handle each stage of the sales process we have been using custom applications, usually written by Eastend engineers. Application development took a long time and was difficult to maintain.

We wanted to be technologically ready to grow fast and launch new markets and platforms using well-known technology and ready-made modules. Our goal was also to combine all processes in one place which would allow us to operate an e-commerce store comprehensively from A to Z, making the process easier and faster than before.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have chosen Sii Poland because of its global-scale operations, a vast portfolio of products and services, and optimal quality/price ratio. From the range of offers we have received, this ratio turned out to be the most favourable. Moreover, the broad spectrum of activities (not only in programming), reassured us that Sii Poland would be the right support and reliable partner for our e-commerce project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Generally speaking, Sii Poland implemented an e-commerce platform based on Adobe Magento solution integrated with CRM, ERP, and payment systems. The solution enables sales for abroad countries (Germany and Ukraine) directly from our e-commerce store or via marketplaces like Allegro or Amazon.

They have started our cooperation with an in-depth analysis of our business needs. The next step was the preparation of high-quality UX mock-ups of the new interface for the client. The collaboration with Sii developers went really well, they have a lot of experience, which was clearly visible from the very beginning. Sii engineers have carried out the backend activities, which speeded up the website and frontend activities, which resulted in a modern and user-friendly design.

How many people from the vendor's team worked with you, and what were their positions?

1 BA 1 UX 3 Frontend developers 3 Backend developers 1 DevOps 1 Delivery Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest benefit is the Magento 2 system itself - it is a professional environment for e-commerce stores. Using this solution, we can control the entire sales process from ordering the product, through packaging, shipping, and possible returns from clients. Every step is handled in one place - the store’s administration panel.

However, if we need new features in the future, Magento offers several additional packages and plugins that can be customized according to our needs. The system is clear, customer-friendly, and meets the RWD principles. Thanks to moving our store to Magento 2 new markets are opening for us. An integrated e-commerce platform enables fast sales to new regions.

Describe their project management style, including communication tools and timeliness.

At the very beginning, Sii Poland Experts showed remarkable professionalism by conducting an in-depth analysis of our needs in the project’s first stage. In addition, we were also impressed by the UX model of the new store. It is worth mentioning that the engineers worked in the modern Scrum and Agile methodology, thanks to which the planning and development ran smoothly.

What did you find most impressive or unique about this company?

From the developer's perspective, the most unique and impressive was the development itself and the entire process of its management. During our cooperation, Sii engineers applied modern technologies and good programming practices. They willingly shared expert knowledge, explaining and justifying proposed solutions.

Are there any areas for improvement or something they could have done differently?

There were no such areas, the cooperation was very successful for both sides.

BACKGROUND

Please describe your company and position.

I am the Technical Project Manger of Modivo S.A.

Describe what your company does in a single sentence.

MODIVO S.A. is a renowned Polish company that sells online high-quality footwear, bags and accessories, we are the owner of the eobuwie.pl trademark with e-commerce platform operating in 24 countries throughout Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Technological Restructuring: The primary objective of the cooperation with Sii Poland is to carry out a significant technological restructuring of the e-commerce platform, with a focus on developing and modernizing the main website, e-obuwie.pl.
• Overcoming Technological Obsolescence: The existing platform faced stagnation due to the use of outdated technologies. The goal was to implement modern solutions to overcome this obsolescence and enhance the platform's capabilities.
• Stability and Performance Enhancement: Sii Poland will worked towards ensuring the stability of the e-commerce platform, making it capable of handling heavy loads, especially during peak seasons. This involves optimizing performance and minimizing downtime.
• Time Efficiency: The cooperation aimed to expedite the development and expansion of the platform. Time constraints necessitated the involvement of a trusted technology partner to accelerate progress.
• Scalability: A key goal was to ensure the scalability of the platform, allowing it to grow and adapt to increasing demands. This is crucial for accommodating a growing user base and expanding product offerings.
• Expert Knowledge and Support: MODIVO sought the expertise of Sii Poland to complement their team's competencies. The selected partner is expected to provide expert guidance and specialized knowledge in technology and e-commerce.
• Collaboration and Team Augmentation: The partnership involves close collaboration between MODIVO and Sii Poland, effectively augmenting the capabilities of the MODIVO team, which, at the time, consisted of several dozen members.
• Speed of Reaction: A critical factor in selecting Sii Poland was their ability to respond swiftly to the needs of the project. Quick decision-making and implementation were deemed essential for the success of the initiative.
• Ensuring Business Continuity: The overarching aim is to ensure that the e-commerce platform remains functional, efficient, and competitive in the market. This involves ongoing maintenance, updates, and improvements to meet evolving business needs.

SOLUTION

How did you find Sii Poland?

Referral

Why did you select Sii Poland over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sii Poland were assigned to this project?

35+

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Support and Maintenance of Magento 1: Provide ongoing technical support and maintenance for the Magento 1 platform, ensuring its smooth operation and resolving any technical issues that may arise. 
   1. Regular updates and patches for Magento 1. 
   2. Timely resolution of technical issues and bug fixes.
   3. Monitoring and performance optimization of the Magento 1 platform.
2. Migration to Magento 2: Actively participate in the migration process from Magento 1 to Magento 2, offering expertise and technical support throughout the transition.
   1. Comprehensive migration plan outlining steps and timelines. 
   2. Successful migration of data, configurations, and functionalities.
   3. Testing and validation of the Magento 2 environment for stability and functionality. 
3. One-Stop-Shop Services: Deliver a range of services including servicing, maintenance, and the provision of specialized professionals through body-leasing. 
   1. Service Level Agreements (SLAs) for support response times and issue resolution. 
   2. On-demand access to a skilled team of professionals with diverse competencies. 
   3. Regular reporting on service performance and utilization. 
4. Implementation of the Marketplace Platform: Assist in the implementation of the Marketplace platform, with a focus on adapting order management, product offerings, returns handling, and payment systems. 
   1. Integration of Mirakl Marketplace for sellers. 
   2. Customization of order management for sellers in Adobe Commerce. 
   3. Synchronization of Mirakl API with a custom PHP connector.
5. Back-Office Areas Development: Support MODIVO in developing back-office competencies, including training, audits, system migrations, performance evaluations, and optimizing corporate tools.
   1. Training programs for tech leaders in Scrum methodologies.
   2. Audits and migrations of Jira systems. 
   3. Performance assessments and optimization of Atlassian tools. 

In summary, the scope of work covers the continuous support and maintenance of Magento 1, a seamless migration to Magento 2, comprehensive one-stop-shop services, implementation of the Marketplace platform, and the development of back-office competencies. The key deliverables include regular updates, successful migrations, SLA adherence, and various customized solutions tailored to meet MODIVO's specific needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Magento 1 Support and Maintenance: 
   1. Outcome: Reduction in platform downtime by 30%. 
   2. Success Indicator: Decreased response times for issue resolution, resulting in improved platform stability. 
2. Migration to Magento 2: 
   1. Outcome: Successful migration of all data and functionalities from Magento 1 to Magento 2. 
   2. Success Indicator: No data loss or disruptions in service during the transition period. 
3. One-Stop-Shop Services: 
   1. Outcome: 20% improvement in overall system performance based on performance metrics. 
   2. Success Indicator: Demonstrated increase in platform efficiency and responsiveness to user interactions. 
4. Marketplace Platform Implementation: 
   1. Outcome: 50% increase in the number of sellers and products on the Marketplace platform. 
   2. Success Indicator: Expansion of the platform's offerings and enhanced user experience for both buyers and sellers. 
5. Back-Office Areas Development: 
   1. Outcome: 25% improvement in back-office process efficiency. 
   2. Success Indicator: Streamlined internal processes, resulting in faster task completion and increased productivity. 
6. Customer Satisfaction and Feedback: 
   1. Outcome: 95% customer satisfaction rating based on feedback surveys. 
   2. Success Indicator: Positive feedback from MODIVO and end-users regarding the platform's performance and features.
7. Service Level Agreement (SLA) Adherence: 
   1. Outcome: 100% adherence to SLA response times for issue resolution. 
   2. Success Indicator: Demonstrated commitment to timely support and issue resolution. 
8. Reduction in Technical Debt: 
   1. Outcome: 40% reduction in identified technical debt items. 
   2. Success Indicator: Improved code quality and platform stability, with fewer outstanding technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Confidential

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sii Poland's dedication to continuous improvement and proactive approach in anticipating challenges actually proved to be a significant asset in ensuring a smooth and successful collaboration with MODIVO. This forward-thinking mindset contributes to the project's overall success.

Are there any areas for improvement or something Sii Poland could have done differently?

No.