SAARZ Int.

BACKGROUND

Please describe your company and position.

I am the Digital Transformation Lead

Describe what your company does in a single sentence.

Provide services for apartment buildings and commercial laundromats. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAARZ Int. to accomplish?

• Move to cloud

SOLUTION

How did you find SAARZ Int.?

• Referral
• Other

Why did you select SAARZ Int. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SAARZ Int. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the vendor to migrate our commercial laundromat management system from on-premise servers to AWS to improve scalability, reliability, and cost efficiency. They began by assessing our existing setup and designing a secure, high-availability AWS architecture. The migration plan covered moving our application, databases, and static files to AWS services like EC2, RDS, and S3 while ensuring minimal downtime. They also reconfigured integrations with our payment gateways and IoT-enabled laundry machines. Thorough functional, performance, and security testing was conducted before go-live. We received training for our in-house team and comprehensive documentation on managing the new cloud setup. Post-migration, the vendor optimized our resources, set up monitoring and backups, and delivered a final performance and cost-efficiency report.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased system uptime from ~95% to 99.98%, eliminating frequent service interruptions.
2. Reduced page load times by 40% and improved transaction processing speed by 30%.
3. Lowered operating costs by 25% through optimized AWS resource usage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor managed the project efficiently, delivering all milestones on time and keeping us updated throughout. They were highly responsive to our requests and adapted quickly to our operational needs. Their proactive communication and risk management ensured a smooth, disruption-free migration.

What was your primary form of communication with SAARZ Int.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine deep technical expertise with a clear understanding of our business needs was most impressive. They delivered a seamless migration with zero downtime while optimizing for both performance and cost. Their proactive, solution-oriented approach made them feel like an extension of our team.

Are there any areas for improvement or something SAARZ Int. could have done differently?

While the overall experience was excellent, more detailed documentation on post-migration cost optimization strategies would have been helpful. Additionally, an earlier hands-on workshop for our team could have accelerated our internal adoption of the new AWS environment.