Rysysth Technologies

BACKGROUND

Please describe your company and position.

I am the Insurance Agent, Personal Lines of Elliott Insurance Group LLC

Describe what your company does in a single sentence.

Elliott Insurance Group delivers quality insurance solutions to individuals and commercial operations in Washington and Oregon. Our mission is to combine excellent customer service with quality insurance products to provide individualized solutions to managing your personal and business risk. Our experienced agents want to get to know you one-on-one and will work hard to provide peace of mind for you and your family.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rysysth Technologies to accomplish?

OCR-Enhanced SharePoint Document Intelligence

SOLUTION

How did you find Rysysth Technologies?

Online Search

Why did you select Rysysth Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rysysth Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Challanges:

Image-based PDFs uploaded to SharePoint remain invisible to AI systems, severely limiting Copilot Studio's ability to deliver comprehansive answers and insights across your document library.

• Solution:

Automated OCR conversion using Power Automate and Adobe API transforms every document into AI-Searchable content, enabling complete chatbot coverage and enhanced discoverabiliity.

• Enhanced User Experience 

Seamless AI access to all documents

• Compltete Coverage

Both text and scanned PDFs fully searchable 

• Zero Manual Efforts

Fully automated processing workflow

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Universal Searchability

Complete document discoverability across our entire SharePoint environment. Text-Based and image-based PDFs are equally searchable and retrievale.

• Enhanced AI Capabilities

Copilot Studio delivers comprehensive answers from our complete document library, dramatically improving user satisfaction and productivity.

• Infinite Scalability

Solution grows with organization. Process handle thousands of documents daily without additional infrastructure or manual efforts.

• Automation

Zero manual intervention required. Every document is automatically processed the moment it's uploaded, ensuring immediate AI accessibility without human touchpoints.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rysysth Technologies demonstrated excellent project management throughout the engagement. They kept the process transparent with regular updates, clear timelines, and well-organized communication. All deliverables were completed on time, and they were proactive in addressing any feedback or changes we requested. 
Their team was highly responsive, always quick to answer questions and adapt to our evolving needs. Overall, their professionalism and reliability made the entire project run smoothly.

What was your primary form of communication with Rysysth Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Rysysth Technologies was their combination of technical expertise and genuine commitment to client success. They didn’t just follow instructions — they actively offered creative solutions and improvements that added real value to the project. Their attention to detail, clear communication, and dedication to delivering high-quality results truly set them apart from other companies I’ve worked with.

Are there any areas for improvement or something Rysysth Technologies could have done differently?

Overall, I was very satisfied with Rysysth Technologies’ work. If I had to suggest an area for improvement, it would be to enhance post-delivery documentation and provide a bit more detail on handover materials. This would make it even easier for our internal team to manage updates independently. That said, their team was always available to clarify any questions and provided great ongoing support when needed.