Custom Software Development Web Development
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Rugged Software team has been extremely responsive and communicative."

Apr 23, 2024

CMO, Stilt

George Shapiro

Other industries
Tampa, Florida
1-10 Employees
Online Review

Rugged Software developed a website for a service management software provider. The team is responsible for overhauling the code and providing ongoing maintenance and support.

Rugged Software has successfully met the requirements and development targets of the website, much to the client's delight. The team is extremely responsive and communicative from a workflow standpoint, and internal stakeholders are impressed with the service provider's open-mindedness and value-driven approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CMO of Stilt

Describe what your company does in a single sentence.

Stilt is a software company in the specific verticals of Field Service Management and Industrial Work Management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rugged Software to accomplish?

Software Development
Marketing Website Development

SOLUTION

How did you find Rugged Software?

Referral

Why did you select Rugged Software over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Rugged Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rugged has helped Stilt develop its software for the past 5+ years now (me being part of the team for about 2 years). In the time I've been here I have seen the Rugged team help us overhaul the code and penetrate a tangential industry over an effective timeframe. Personally, I led the creation of a new marketing website for Stilt and the input, guidance, and execution the Rugged team helped me with has put our website leaps and bounds ahead of the pack.
We are constantly told how awesome our website is and it would not be the case without the help of the Rugged team. Everything the Rugged team helps us with turns out great. They are a highly valuable resource for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics pertaining specifically to the work I did would be that we hit our go-live target for the release of the marketing website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they definitely did. The Rugged Software team has been extremely responsive and communicative. They respond via email, meeting, text, call. Everything. They're v easy to work with. Normal/cool people who do great work.

What was your primary form of communication with Rugged Software?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We have a very open minded relationship with this team and value all of the input they provide. It's impressive the breadth of topics their team is knowledgeable about.

Are there any areas for improvement or something Rugged Software could have done differently?

None come to mind at this time.

RATINGS

5.0

Rugged Software

Reliable Web Development

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Rugged Software Reviews

Custom Software Development for Service Management Software Provider

BACKGROUND

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Rugged Software

Reliable Web Development

1 Locations

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Industries

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Willing to Refer

Rugged Software Reviews

Custom Software Development for Service Management Software Provider

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Locations (1)

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