Rootlevel Innovations Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the CEO of SERGO GmbH

Describe what your company does in a single sentence.

SERGO GmbH is a Hamburg-based German IT service provider that simplifies and secures digital infrastructures — offering modular tools like managed desktops, Windows backups, DNS filtering, cloud services and support — especially for solo entrepreneurs and small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rootlevel Innovations Pvt Ltd to accomplish?

• odoo development
• odoo consulting

SOLUTION

How did you find Rootlevel Innovations Pvt Ltd?

Upwork

Why did you select Rootlevel Innovations Pvt Ltd over others?

Pricing fit our budget

How many teammates from Rootlevel Innovations Pvt Ltd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom odoo module development and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Odoo functionality tailored to your company’s processes, reducing manual effort.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rootlevel Innovations took a structured approach and adapted flexibly to our needs during the project.

What was your primary form of communication with Rootlevel Innovations Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by how quickly Rahuul was reachable via Microsoft Teams whenever support was needed.

Are there any areas for improvement or something Rootlevel Innovations Pvt Ltd could have done differently?

An area for improvement would be to keep the bigger picture in mind — not only focusing on implementation, but also strengthening testing and reviewing the entire process.