RND Experts

BACKGROUND

Please describe your company and your position there.

I am the Co-Owner of Softwiz Infotech. We provide Software Consultancy Services to our Clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

We hired RND Experts for one of our Complex ECommerce application. We have shared the requirements with RND Experts and after checking the requirements, they suggested to develop this project using Shopify. During development, we have faced many challenges but to our surprise, they came up with solution to each of our problem.

They have delivered the project within defined timelines and our client was very happy with the services.

SOLUTION

How did you select RND Experts and what were the deciding factors?

We searched via Google and shortlisted some of the ECommerce Service Providers. After having detailed discussions with all of them, we decided to go with RND Experts.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After initial meeting with them, we have shared the detailed requirement document with RND Experts. They have prepared the initial mockups which we shared with client. After client approved the same, they have designed and developed the Custom solution using Shopify.

How many people from the RND Experts team worked with you, and what were their positions?

There was a Project Lead assigned to this project. Under his guidance, 1 designer and 1 developer was working.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There was overall increase in Sales due to online presence. Client is very happy with the outcome.

Describe their project management style, including communication tools and timeliness.

We were having regular meetings and incase of any delay, they informed us in advance

What did you find most impressive or unique about this company?

Their experience and command over Shopify were notable in the partnership.

Are there any areas for improvement or something they could have done differently?

We haven't faced any issues at all.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an IT development company that creates surveys and mobile apps for medical research

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

RND developed a complex yii2 platform with a customized LimeSurvey system. Its a diverse system with reminder emails, randomization scripts, SMS text messages and API's to communicate with iOS and Android apps

SOLUTION

How did you select this vendor and what were the deciding factors?

RND works hard. They are creative and they find solutions for most problems. We did some small projects after which we now have a continuous contract of maintenance and development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We made the platform in yii2 and limesurvey. We made a basic survey platform after which we started added new features based on requests of users. Then we started making communicating apps in Flutter.

How many people from the vendor's team worked with you, and what were their positions?

I mainly have contact with 2 full time employees.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we have a platform with now over 4000 filled out surveys, 8 studies and 6 iOS/Android apps

Describe their project management style, including communication tools and timeliness.

communication is just fine. They are available and willing. English is fine as well. Timelines are usually met. Sometimes they are not met, but usually that's due to IT problems in their region.

What did you find most impressive or unique about this company?

Willingness to solve bugs and persistence in finishing new features.

Are there any areas for improvement or something they could have done differently?

none specific

BACKGROUND

Please describe your company and position.

I am the None of None

Describe what your company does in a single sentence.

Not a company. I'm retired and have a travel blog.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RND Experts to accomplish?

• Wordpress configuration

SOLUTION

How did you find RND Experts?

Online Search

Why did you select RND Experts over others?

Pricing fit our budget

How many teammates from RND Experts were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed some minor updates to my Wordpress configuration. The scope was small, but was dealt with quickly, thoroughly, and professionally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Configuration fixes were completed as requested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time and very efficient.

What was your primary form of communication with RND Experts?

Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness, despite the minor nature of the scope.

Are there any areas for improvement or something RND Experts could have done differently?

Nope.

BACKGROUND

Please describe your company and position.

I am the Publisher of Front Page Magazine, LLc

Describe what your company does in a single sentence.

Publishers of a local weekly advertising & feature magazine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RND Experts to accomplish?

• To have a professional web site
• Ability to have our magazine online

SOLUTION

How did you find RND Experts?

Referral

Why did you select RND Experts over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design an aesthetically pleasing and easy to use site for readers to view an online version of our weekly print magazine, and for advertisers to get information on placing ads in our magazine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We were sent periodic updates and images to show us the progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, everything on time.

What was your primary form of communication with RND Experts?

Email or Messaging App

What did you find most impressive or unique about this company?

They were value-driven and professional.

Are there any areas for improvement or something RND Experts could have done differently?

No improvement necessary. We are extremely pleased with the service we received.

BACKGROUND

Please describe your company and your position there.

I am the owner of a marketing and web dev business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

I needed a plug-in created that showed a coupon code that was uploaded by a CSV every 5/10 mins.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were very easy to communicate with and got work done at a fast pace! They understood what I was asking for and got started straight away.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a call to discuss the core features and it’s use case, the platform used, Pricing and milestones and establish clear lines of communications.

How many people from the vendor's team worked with you, and what were their positions?

I had a main point of contact Rajeev who is the director. He was very fast with responses and made sure I was well looked after.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We plan on using the plug-in to boost our e-commerce stores bounce rate!

Describe their project management style, including communication tools and timeliness.

The project was fairly small and straight forward so most communication took place over instant messaging. I was kept up-to date with milestones on a day to day basis.

What did you find most impressive or unique about this company?

They understood what I wanted from them. They were open to discussing too which was handy as the project needed to be tweaked every now n then. Their pricing was also very fair.

Are there any areas for improvement or something they could have done differently?

All bugs discovered were dealt with swiftly!

BACKGROUND

Please describe your company and your position there.

iloveethnic is online eCommerce store where you can buy only women clothes. This is mainly related to Indian Traditional Sarees where women can buy or any one can buy and gift to some one.

This idea came in my mind during covid where everyone is sitting at home and no one go to market to buy. So I have started this business. My Position in this company as a Owner and handling 10 member teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

As like I said this idea came in my mind durign the Covid. So to make my presence online I need the website and then I have hired RND Experts for my website development. Initially I have only hired them for website development but later on stage also hired them for the Mobile applications for both Android and iOS

SOLUTION

How did you select RND Experts and what were the deciding factors?

I have did some research on the google and also did the corss checking from my friends about this company and found this is best company for my products

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially we have did all the meetings online because of Covid but as soon as lockdown over then we have did the several meeting in the office and main thing is that they are also available during the weekends for the meeting and also one time I have faced one issue during mid-night so there team have solved that issues too on the same time.

I must say that they are techy and there communication and project delivery on time is best approach

How many people from the RND Experts team worked with you, and what were their positions?

I have mainly worked the company owner RND Experts but have assigned this project to 2 person one is Developer and One is Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once the project is done they have suggested me to go with mobile applications initially I don't want to spent too much but they have shown us the results of other website and yes after making the mobiles apps our sales direct boom up and we are getting more users daily and main thing is our 70% customers are repeat customers.

Describe their project management style, including communication tools and timeliness.

All the tasks are done using the Project management tool called Basecamp and they have suggested this tool to trace the task and I have discovered that with this tool we have good outcome and deleivered all the work on the time and easily traceable.

What did you find most impressive or unique about this company?

I have found from this company - Best Communication - Best Developer and Desiging Team and yes Best Planing from there end and I thing if you have good planing of any work that will always suceess

Are there any areas for improvement or something they could have done differently?

According to me, They are good at completing tasks within budget and time.

BACKGROUND

Please describe your company and your position there.

They have done very good work in helping us update the website and is very professional and understanding. They had what it takes to take your website to the next level, and I am very happy they were there to help.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

We needed extra features and design improvements to the website to give us a professional world-class feel.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had the credentials and upon speaking to them they were very knowledgeable in the topic

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

- Edited the drawer cart to become more aesthetic

- Homepage carousel upgrade

- Homepage hero banner image frame edit

- Zoom on hover features

- Flickity feature add on

- Packing slip design upgrade

- Colour buttons upgrade

- Coming soon feature with countdown capability

How many people from the vendor's team worked with you, and what were their positions?

2 people who helped me with coding.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We say an increase number of customer feedback about the usability of the website

Describe their project management style, including communication tools and timeliness.

Clear timelines and if anything happens where the end time needs to be pushed back, clear communication with me.

What did you find most impressive or unique about this company?

Their flexibility and honesty on all the projects

Are there any areas for improvement or something they could have done differently?

Not really, great team to work with

BACKGROUND

Please describe your company and your position there.

I'm the Director of Futurex Trade Fair and event Pvt Ltd deals in organising B2B International Exhibitions , events and conference.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts, and what were your goals?

We are organising virtual Expo on 2d Platform , we hire RND Experts for the same. to organise B2b Virtual Expo.

SOLUTION

How did you select RND Experts and what were the deciding factors?

we Select as they worked for one my associate and project they handled was fabulous.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Scope is prepare website on wordpress and with plugins. for organise B2B Expo , Chat , Video , Audio, Anlaytical report and so on...

How many people from the RND Experts' team worked with you, and what were their positions?

One - Mr. Rajeev - Founder himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Outcome of the project was good and still we are doing regular modification to make more user friendly.

Describe their project management style, including communication tools and timeliness.

Project Management Style we cannot tell but communication tool was amazing , RND Team was working 24 x 7 and make ensure it should be flawless.

What did you find most impressive or unique about this company?

Their consistent efforts to rectify instantly was impressive.

Are there any areas for improvement or something they could have done differently?

In IT WORLD area of improvement is always require .

BACKGROUND

Please describe your company and your position there.

I am the founder & CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RND Experts?

To create & build a fully functional website from scratch.

What were your goals for this project?

To build a website that had complex searching functionality to match my start up companies requirements

SOLUTION

How did you select this vendor?

Through various platforms & interviews

Describe the project and the services they provided in detail.

They built a website for me utilizing wordpress & fixed any future issues.

What was the team composition?

The team consisted of several programmers but I only had to speak with one person who managed the entire project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The RND Experts is the best freelance company I have had the pleasure of using compared to hiring anyone else online. I trust them & I will continue to use them in the future.

How was project management arranged and how effective was it?

The project management allowed me to only have to speak to a single person & I was not passed down to other people.

What did you find most impressive about this company?

They ensured any issues I had, they assessed and figured it out immediately.

Are there any areas for improvement?

There is no areas of improvement I can think of.