RewiSoft

BACKGROUND

Please describe your company and position.

I am the Research Professional of Stanford University Asian Liver Center

Describe what your company does in a single sentence.

Asian Liver Center at Stanford University is devoted to ending transmission, stigma, and deaths caused by chronic hepatitis B.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RewiSoft to accomplish?

• App Design & Development: We designed an intuitive user interface based on the requirements of our students and produced the application for both the iOS and Android operating systems.
• Feature Integration: included essential features like progress monitoring, messaging for student-teacher contact, and interactive quizzes.

SOLUTION

How did you find RewiSoft?

Online Search

Why did you select RewiSoft over others?

• High ratings
• Good value for cost

How many teammates from RewiSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RewiSoft was responsible for the end-to-end development of our educational mobile app. The key deliverables included:

App Design & Development: We designed an intuitive user interface based on the requirements of our students and produced the application for both the iOS and Android operating systems.
Feature Integration: included essential features like progress monitoring, messaging for student-teacher contact, and interactive quizzes.
Testing & Deployment: Conducted thorough testing to ensure a smooth user experience and managed the deployment of the app on app stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launch resulted in an improvement in student-teacher communication. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of RewiSoft was excellent. They were incredibly receptive to our requests and input, and they regularly delivered milestones on schedule. 

What was your primary form of communication with RewiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of the educational sector and very strong tech team. 

Are there any areas for improvement or something RewiSoft could have done differently?

Although RewiSoft performed an excellent job, they might have done a better job of providing more thorough documentation during the handover process. 

BACKGROUND

Please describe your company and your position there.

I am the General Manager of a platform providing business services for the retail industry based on matchmaking and data

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

Re-invent the visual and graphic identity of our platform, audit the main UX of user journeys, redefine the main user journeys and workflows

SOLUTION

How did you select this vendor and what were the deciding factors?

We used the platform Upwork and the reviews here

Describe the project in detail and walk through the stages of the project.

Re-invent the visual and graphic identity of our platform, audit the main UX of user journeys, redefine the main user journeys and workflows

How many resources from the vendor's team worked with you, and what were their positions?

2-3 designers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very professional and experienced team, they worked with us on a 5-month project to revamp our web platform UX/UI and build the main blocks of our design system using Figma.

How effective was the workflow between your team and theirs?

They were very reactive and processed, and they communicated in a very clean way.

What did you find most impressive or unique about this company?

State of the art product design audit, skillset and mastering. Work well split and organised to make progress in an efficient way Clear reporting and follow up of the progress over efficient meetings

Are there any areas for improvement or something they could have done differently?

Being able to challenge more the client inputs and propose alternatives in UX

BACKGROUND

Please describe your company and your position there.

I am a co-Director of DivvyApp, we are a company that has created a portfolio managing app

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell, and what were your goals?

We first got in touch with Northell a couple years ago when we had found them through our researching for app design. After a very successful design process with the team at Northell we moved in development of the app itself.

It was at this point we started to consider who would be our team to get us our landing page going and my partner an I decided to get back in touch with Northell and see what they could offer, we had already worked with them once before and we knew they were more than capable of delivering an amazing product.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Northell after previously using them for the design's of our app and we had came to the conclusion that Northell was the way to go after extensive chatting back and forth on what we needed from the designs and the Northell team. We needed to know that Northell could produce quality work with speed, and they have proven that twice over now.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work detail was unlike anything we expected, the team had clear instruction for how to deal with every stage of the process from day one, taking us through it all step by step. From the initial research to competitors to quality checks and a seamless payment process we were always well informed by the Northell team which maid a great impact on our decision making throughout the project.

How many resources from the vendor's team worked with you, and what were their positions?

There were 4-5 people actively involved in our project from Northell, including a project manager, design team leader, the design team and the bussiness development manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My partner and I were so absolutely amazed by what the team was able to achieve in such a short amount of time, they met and exceeded expectations for sure.

Describe their project management style, including communication tools and timeliness.

The project manager and design team leader were always available for contact whenever we needed them despite living half way across the globe, we spoke on google meet where we could show our faces and share our screens to get better understandings of how things would work.

From the beginning of the project Norhell supplied us with a comprehensive timeline dictating every step of the project, they would even go further into detail before each call to make sure we stayed on topic and keep the build on schedule.

What did you find most impressive or unique about this company?

The fact that they can live on the other side of the world from us and still be able to communicate seamlessly with us on all the aspects of the project really amazed us, we could not believe you could receive such quality and efficiency over such a distance!

Are there any areas for improvement or something they could have done differently?

As far as we are concerned our project was done perfectly.

BACKGROUND

Please describe your company and your position there.

Product owner of Xpress Feeders, a global common carrier

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell, and what were your goals?

our project focused on revamping our contracts and rates management system. we hired Northell to design the UI UX for our new application

SOLUTION

How did you select this vendor and what were the deciding factors?

we found them through a referral, deciding factor was their design thinking, the ability to guide us through the different steps of process, system and ppl

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we started with a discovery workshop, knowledge transfer session, ensuring the team understands our requirements... then we run by sprints, setting the scopes for each timebox, every day we will run a daily scrum session to help clear their roadblocks... we used figma

How many people from the vendor's team worked with you, and what were their positions?

2 from their team, a project manager and a designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

the wireframes produced by northell are useful in helping us convey our requirements clearly to our developers

Describe their project management style, including communication tools and timeliness.

project management was great, always meet deadlines, being very flexible, reliable

What did you find most impressive or unique about this company?

Their flexibility was impressive.

Are there any areas for improvement or something they could have done differently?

more eyes on the details... though it's only the wireframes we are talking about, but the 'data' that we display will make huge difference to the audience understanding the products

BACKGROUND

Please describe your company and your position there.

I am the CTO of a travel and hospitality tech startup based in Dubai working on a guest experience management solution for hotels and holiday homes

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

Design our tablet based customer facing application and subsequently our guest facing web app.

What were your goals for this project?

We wanted to deliver a superior guest journey that enriches a user's trip in a simple and easy way.

SOLUTION

How did you select Northell?

After a few remote interviews, we found that there was plenty of understanding and attention to detail from the team. They got our needs

Describe the project in detail.

The compete design of a home page, leading into pages with sub-cards that are informational such as apartment and neighbourhood guides as well as transactional such as a food and grocery ordering section.

What was the team composition?

A project lead and technical person who were out point of contact with their team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A complete acceptance and launch of the interface

How effective was the workflow between your team and theirs?

The team was available for scheduled meetings and very responsive with any comments or feedback

What did you find most impressive about this company?

The attention to detail and commitment to achieving agreed upon milestones

Are there any areas for improvement?

Not through our experience

BACKGROUND

Please describe your company and your position there.

E-assessment and LMS solution. CEO & Co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

UX/UI design and website revamp

What were your goals for this project?

To be able to give the users a better experience using our solution, and increase the stickiness.

SOLUTION

How did you select Northell?

Upworks

Describe the project in detail.

Research and redesign the UX/UI of our website and app.

What was the team composition?

Project Manager, Project Lead, UX/UI Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increase customer satisfaction

How effective was the workflow between your team and theirs?

Responsive and open to suggestions.

What did you find most impressive about this company?

Everyone we worked with at Northell was professionals and that is amazing.

Are there any areas for improvement?

Communication can be better and more precise.

BACKGROUND

Please describe your company and your position there.

We provide development and consulting services for building automated processes for businesses. I am CEO and founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

To design UX for our web app which is a core product

What were your goals for this project?

We will develop the app to their design and then keep d3veloping further

SOLUTION

How did you select this vendor?

Online profile testimonials and portfolio

Describe the project in detail.

Designed the web pages and workflows through to app for different types of user levels

What was the team composition?

2 designers and project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent design modern and professionally looking. Will go back to the team to work on the upgrades in the near future

How effective was the workflow between your team and theirs?

Very professional and we'll managed. Good communication and understanding of requirement

What did you find most impressive about this company?

They were professional and well-organized. Good understanding and we'll managed

Are there any areas for improvement?

Only the design platform I would have liked a file to download the clickable pages. But thats the figma platform not this team

BACKGROUND

Please describe your company and your position there.

I work as a principal consultant and mgpricing. We provide consulting services for SaaS companies focused on their packaging, pricing and value selling.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

MGP needed a Product Designer to design and build the first web based design prototype version of a current Excel-based tool

What were your goals for this project?

The goal is to use the design prototype to present and “demo” our solution vision to MGP customers and prospects to gather feedback so we can iterate on the solution vision represented by the design prototype and to help MGP sell consulting work in the areas of packaging, pricing & value selling, and help MGP sell the VDT as a product to customers.

SOLUTION

How did you select this vendor?

We selected Northell via Upwork.com. We submitted a brief and got a professional intitial proposal from them. We executed an NDA, had a discovery call and received a Fixed Price quote for the final project. We then executed this through Upwork.com

Describe the project in detail.

The project was completed in just over two weeks - which was as per out timeline specification. We started with a kick off call and interviews to understand the needs. We shared additional details on the requirements. Northell then very quickly were able to start creating designs in Figma for us to review and iterate on. Communication was easy through Slack & Figma

What was the team composition?

1 project manager and 1 designer from Northell

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

None yet

How effective was the workflow between your team and theirs?

Very effective & easy communication

What did you find most impressive about this company?

Professionalism, speed, effectiveness. Great value for money

Are there any areas for improvement?

We gave them a tight timeline and they delivered. If we had given them longer we would have expected more discussion - but they did what we asked.

BACKGROUND

Please describe your company and your position there.

Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

I had some specific business challenges to solve - create a quick MVP and conduct user-testing. That’s where Northell help took place, creating wireframes and high level UI/UX design

What were your goals for this project?

Wireframe prototype

SOLUTION

How did you select this vendor?

Experience

Describe the project in detail.

Our collaboration was about brainstorm and thorough research, business analysis, and testing hypotheses. The work was done quickly and through the constant iterations and improvements. They created the wireframes and high level UI/UX design. 

What was the team composition?

I had two people working on the project at different times.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At the end of the day I received the exact deliverable I was after. Quick, smart, and with great results! They were excellent at gathering the information and asking the right questions to get under the skin of my project.

How effective was the workflow between your team and theirs?

Highly effective, communication and use of technology was excellent

What did you find most impressive about this company?

I would recommend Northell team to everyone. These guys will help you achieve your unique challenges properly.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a FinTech platform providing capital to the Gig/On-Demand Economy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northell?

We hired the Northell team to design the UI/UX for our customer financing application.

What were your goals for this project?

Goals were to have a very intuitive, smooth, and clean design that is user-friendly.

SOLUTION

How did you select this vendor?

Evaluated 7 freelancers through Upwork and conducted phone interviews, and reviewed portfolio of past work.

Describe the project in detail.

Scope was to fully design UI/UX for financial application. Included initial conversion from founders notes into wireframes and then design. Also included mobile-friendly design. They provided insight throughout the process and helped guide key decisions for smooth user experience.

What was the team composition?

Worked solely with one dedicated team member, Vasyl. Communication was impressive. He was excellent!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent communication & availability, made many revisions, final product met our expectations.

How effective was the workflow between your team and theirs?

VERY strong.

What did you find most impressive about this company?

The strength of communication and the quality of the final product were impressive.

Are there any areas for improvement?

N/A