Resident North

BACKGROUND

Please describe your company and position.

I am the Director of VOLT GYM UK

Describe what your company does in a single sentence.

We are a gym that specialises in elite powerlifting, weightlifting & boutique style classes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resident North to accomplish?

• Complete rebrand
• A new website to match our rebrand
• Assistance with our social media ads

SOLUTION

How did you find Resident North?

Referral

Why did you select Resident North over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Resident North were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We set Resident North the challenge of re-branding our business. We were in the process of upsizing our facility to one of the UKs largest independent gyms, and we needed a brand refresh to match this. We also needed a new website to fit the rebrand & collaborate with our new management software. Plus, we needed help with our initial advertising for the run up to launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Membership sign ups being the main one 
• General feedback from members on the rebrand 
• The overall hype of the new facility

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all delivered in a timely manner & communicated everything very well.

What was your primary form of communication with Resident North?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and speed of response to getting things done were impressive.

Are there any areas for improvement or something Resident North could have done differently?

No, I didn't have any issues with any work they did.