Reputation Guards

BACKGROUND

Please describe your company and position.

I am the Senior Manager of Wasserman

Describe what your company does in a single sentence.

 Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• eliminating negative articles, blog posts, and customer reviews
• regain control of our online reputation

SOLUTION

How did you find Reputation Guards?

• Online Search
• Clutch Site

Why did you select Reputation Guards over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards conducted a full audit and implemented a targeted de-indexing and suppression strategy to remove harmful content from search results. They also created positive content and reviews to improve our online image. Key deliverables included content removal efforts, review generation, and regular performance reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to the successful suppression or de-indexing of 12 negative URLs from Google’s first two pages. We also saw a 40% improvement in branded search results, with more positive and accurate content appearing in place of older, damaging links. Additionally, we experienced a 20% increase in customer inquiries coming through organic search, showing a direct impact on brand trust and visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards showed strong project management from start to finish. They provided a clear roadmap and timeline, and all deliverables were completed on schedule. Their team was highly responsive, regularly checking in with updates and adapting quickly to any new concerns or priorities we raised. Communication was smooth, and they made us feel supported throughout the entire process.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Reputation Guards was their deep understanding of search engine behavior and their ability to execute complex de-indexing strategies effectively. Unlike other agencies, they didn’t rely on generic solutions—they tailored their approach specifically to our situation. Their proactive communication, transparency, and dedication to real, measurable outcomes truly set them apart.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, our experience was very positive, but one area for improvement could be enhancing the speed of initial results. Some early phases of de-indexing took a bit longer than expected. That said, Reputation Guards kept us informed throughout, adjusted strategies when needed, and consistently worked toward delivering lasting results.

BACKGROUND

Introduce your business and what you do there.

I'm an aspiring software developer and IT student, and I work at The School of Education. Our organization offers flexible teacher education and professional development programs focused on social responsibility. We aim to prepare future educators and support schools and communities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reputation Guards?

We hired Reputation Guards to remove or suppress negative online content that was damaging our brand’s credibility and SEO performance. This included outdated press releases, misleading blog posts, and Ripoff Reports that appeared prominently in search results. We also aimed to improve our overall online reputation by generating a steady stream of authentic, third-party reviews that reflected our current customer satisfaction levels. Ultimately, we wanted to clean up our digital footprint, regain control of our brand narrative, and ensure that prospective clients saw a more accurate representation of our business.

SOLUTION

What was the scope of their involvement?

Reputation Guards managed a full-scale reputation management project for us. Their main tasks included identifying and suppressing negative online content (press releases, blogs, Ripoff Reports), executing a content de-indexing strategy, and managing their Third-Party Reviews program to boost positive brand visibility. Deliverables included improved search engine results, reduced visibility of harmful content, and the publication of high-quality positive reviews.

Reputation Guards used a combination of advanced SEO techniques, direct de-indexing requests, and strategic content suppression to reduce the visibility of negative content. They targeted specific URLs across platforms like press sites, blogs, and Ripoff Report, working to either remove them from search engines or push them down in rankings.

For positive visibility, they implemented their Third-Party Reviews program, which involved manually writing and distributing positive reviews through trusted platforms using their proprietary submission system. This two-part strategy—cleaning up harmful content and boosting credible positive content—helped us reshape our online presence effectively.

What is the team composition?

We worked with a team of about 4–5 specialists from Reputation Guards, including a project manager, SEO/content suppression expert, review strategist, and support staff. Each member had a clear role, and the coordination between them was seamless throughout the project.

How did you come to work with Reputation Guards?

We found Reputation Guards through an online search. We chose them because of their specialized focus on content de-indexing and suppression, which was exactly what we needed. While other agencies offered general reputation management, Reputation Guards stood out with their proven track record in removing or pushing down negative articles, press releases, and harmful blog content from search engines. Their transparency during the consultation process, coupled with their proprietary approach to de-indexing, gave us the confidence that they could deliver measurable results. No other provider offered the same depth of expertise in this niche area.

How much have you invested with them?

We’ve spent approximately $12,000 on this project so far.

What is the status of this engagement?

Our project with Reputation Guards began in February 2024. It was initially planned as a 6-month engagement, but due to the strong results, we decided to extend the collaboration. The project is still ongoing as they continue to monitor our online presence and manage review distribution.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The outcomes from our project with Reputation Guards were both measurable and impactful. Within the first few months, we saw a significant reduction in the visibility of negative content on Google—several harmful articles and reports were either de-indexed or pushed off the first few pages of search results.

In addition, their Third-Party Reviews program helped generate over 50 high-quality, positive reviews, improving our brand reputation across multiple platforms. We also saw a noticeable increase in organic traffic and client trust, which directly contributed to improved lead conversion rates.

Reputation Guards helped us de-index or suppress about 75% of negative content, resulting in a 30% boost in organic traffic. We also gained 50+ positive third-party reviews, significantly improving our online reputation and visibility.

How did Reputation Guards perform from a project management standpoint?

Reputation Guards demonstrated excellent project management throughout. They delivered milestones on time, maintained consistent communication, and were highly responsive to our needs. Anytime we had questions or needed adjustments, their team was quick to respond and adapt. Their structured approach kept the project on track and results-focused from start to finish.

Communication and collaboration with Reputation Guards were excellent throughout the entire project. They were highly responsive, transparent, and proactive in keeping us updated on progress. We had regular check-ins, and they provided detailed reports on content suppression status and review placements. Their team was easy to work with, open to feedback, and always clear about timelines and expectations. It truly felt like a partnership rather than a typical client-vendor relationship.

Our primary form of communication with Reputation Guards was through email and scheduled video calls. They also provided regular progress updates via shared reports and were always quick to respond to questions or concerns. The communication was structured, efficient, and easy to manage.

What did you find most impressive about them?

What impressed us most about Reputation Guards was their specialized expertise in content de-indexing—a service that few agencies truly understand or execute well. Their ability to strategically remove or suppress damaging content from search engines was both effective and discreet.

Additionally, their Third-Party Reviews program was uniquely structured, combining high-quality, manually submitted content with a proprietary distribution process. The professionalism, transparency, and real, measurable results made them stand out from every other reputation management provider we considered.

Are there any areas they could improve?

Overall, our experience with Reputation Guards was highly positive. If there’s one area for improvement, it would be to provide more frequent progress updates earlier in the project, especially during the initial suppression phase. While results did come, a bit more upfront reporting would have added clarity. That said, once the campaign gained momentum, their communication became more regular and detailed.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Consultant of MyAdvice

Describe what your company does in a single sentence.

 MyAdvice is a leader in online publishing and marketing. Our team consists of writers, editors, programmers, graphic artists, search engine visibility specialists, digital marketing experts and support personnel working together to deliver the most comprehensive solutions available today. We use leading research, technologies and strategies to deliver unparalleled information and results. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• content marketing
• reputation management

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards handled a full content strategy, including auditing our online presence, creating a content calendar, and producing targeted, SEO-optimized blog posts aimed at outranking negative content. Key deliverables included over 10 blog posts per month, a de-indexing strategy, keyword tracking, and monthly performance reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable results: our organic traffic grew by 40%, 15+ blog posts ranked on the first page of Google, and 6 negative search results were either suppressed or de-indexed. We also saw a noticeable increase in qualified leads coming through organic search, confirming the positive impact of the content on both visibility and reputation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards demonstrated solid project management throughout. They delivered content and reports on time, followed a structured schedule, and kept us in the loop with regular updates. Their team was highly responsive, quickly adapting to our feedback and making necessary revisions without delay. Overall, their approach was organized, transparent, and very client-focused.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Reputation Guards was their ability to combine content marketing with reputation repair. They didn’t just produce content for the sake of SEO — every blog post was strategically crafted to suppress negative search results and rebuild our brand authority. Their personalized approach, deep understanding of search algorithms, and commitment to long-term results truly set them apart from typical content agencies.

Are there any areas for improvement or something Reputation Guards could have done differently?

One area for improvement could be streamlining the initial content approval process. In the early stages, a few blog drafts required multiple revisions to fully match our brand tone. However, once expectations were aligned, the workflow became much smoother. Overall, their willingness to adjust and collaborate made it a minor issue in an otherwise successful project.

BACKGROUND

Please describe your company and position.

I am the Global Marketing Manager, Medical Devices of Celanese

Describe what your company does in a single sentence.

 Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We are committed to sustainability by responsibly managing the materials we create for their entire lifecycle and are growing our portfolio of sustainable products to meet increasing customer and societal demand. 
We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese is a Fortune 500 company that employs approximately 12,400 employees worldwide with 2023 net sales of $10.9 billion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• suppressing negative content from search results
• eliminate outdated or misleading articles
• push down harmful links

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards performed a full audit of our online presence, removed harmful content where possible, and suppressed negative links using SEO and positive content. They also created new branded content, managed review strategy, and provided regular progress reports to ensure long-term reputation improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong, measurable results. Several harmful links were successfully removed, and the remaining negative content was pushed down in search results—many off the first two pages of Google. We also saw an improvement in branded search visibility, more positive online mentions, and a noticeable shift in customer perception. Overall, our online reputation became more stable and trustworthy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards demonstrated excellent project management throughout the engagement. They delivered each phase on time, maintained consistent communication, and were highly responsive to our needs and concerns. Their team kept us updated with regular reports and quickly addressed any changes or challenges that came up. We always feel informed, supported, and in good hands.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Reputation Guards was their deep expertise in reputation recovery and their discreet, strategic approach. They handled sensitive issues with professionalism, offered clear guidance, and delivered real results without overpromising. Their ability to combine technical SEO skills with legal and PR insight made them stand out as a truly specialized and trustworthy partner.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, we were very satisfied, but one area for improvement could be offering more real-time tracking tools for reputation monitoring. While their monthly updates were detailed and helpful, having access to a live dashboard would’ve made it easier to monitor changes day-to-day. That said, they were always quick to respond when we had questions or needed updates.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of True Botanicals

Describe what your company does in a single sentence.

True Botanicals is a luxurious, consciously crafted skincare brand on a mission to deliver clean and sustainable products that are clinically proven to work at the highest standards. We ethically source vegan ingredients from the vibrant intelligence of nature, without any toxins or fillers, ever. Each product delivers potent concentrations of plant actives that are known for their nourishing vitamins, essential fatty acids, and antioxidant properties. Every scoop, spritz and slather is a sensorial, indulgent experience that can make an extraordinary difference for your skin, as well as the planet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• improve our website’s visibility in search engines
• increase organic traffic

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards conducted a full SEO audit of our website, analyzing technical issues, backlink profiles, and keyword performance. They then developed and executed a custom SEO strategy that included on-page optimization, content updates, link-building, and local SEO improvements. Key deliverables included a technical SEO report, optimized meta tags and headers, keyword-rich content revisions, new blog posts, backlink acquisition, and monthly performance reports showing keyword movement and traffic growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few months, we saw a 60% increase in organic traffic and a noticeable jump in our keyword rankings—many of our target terms moved from page 3 or lower to the top of page 1. Our local search visibility also improved significantly, leading to more inbound inquiries and higher-quality leads. The SEO improvements directly contributed to a measurable increase in conversions and overall online visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards managed the project with strong communication and consistent follow-through. They delivered all milestones on time, including technical audits, content updates, and monthly reports. We had a dedicated point of contact who was very responsive and made sure our feedback was incorporated quickly. Their team was proactive, organized, and transparent, which made the entire process smooth and stress-free.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses me most about Reputation Guards is their deep understanding of SEO beyond just surface-level tactics. They combined technical expertise with strategic insight, and their ability to explain complex SEO issues in simple terms really stood out. Unlike other firms that rely on generic plans, they delivered a tailored strategy based on our specific goals — and the results spoke for themselves.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, our experience was very positive. If there’s one area for improvement, it would be to offer more visual dashboards or real-time tracking tools for SEO performance. While the monthly reports were detailed and helpful, having more interactive or real-time insights would make it easier to monitor progress at a glance.

BACKGROUND

Please describe your company and position.

I am the CEO of MyWellbeing

Describe what your company does in a single sentence.

 My Wellbeing connects therapy-seekers with quality therapists fit for their needs. As therapists, the MyWellbeing team built the platform following personal experience and the experience of peers. We improve the therapist-finding process by fostering trust among individuals and therapists. We look forward to easing your introduction to therapy and, ultimately, heightening your experience of self. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• website development

SOLUTION

How did you find Reputation Guards?

• Online Search
• Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing and developing a fully responsive website that aligned with our brand identity and business goals. Reputation Guards handled everything from initial wireframing and design mockups to coding and integrating essential features such as contact forms, lead capture tools, and SEO-friendly architecture. Key deliverables included a custom website design, mobile optimization, fast-loading pages, and integration with our CRM and social media platforms. They also provided ongoing support and training to help us manage the site after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly improved our online presence. We saw a 50% increase in site traffic within the first three months, along with a 25% rise in lead inquiries through the integrated contact forms. The site’s mobile-friendly design also reduced bounce rates by 15%, and the improved loading speed enhanced user experience, leading to longer average session durations. Overall, the website has become a powerful tool for attracting and converting potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards demonstrated strong project management throughout the website development process. They adhered to the agreed timeline and delivered key milestones on schedule. Communication was consistent and transparent, with regular updates and opportunities to provide feedback. The team was responsive to our needs, promptly addressing any concerns or change requests, which made the collaboration smooth and efficient.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Reputation Guards was their ability to translate our vision into a visually appealing and highly functional website. Their attention to detail and commitment to quality were evident throughout the project. They combined technical expertise with creative design, ensuring the site not only looked great but also delivered a seamless user experience. Their personalized approach and willingness to go the extra mile really set them apart.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, the experience was excellent. If I had to suggest one area for improvement, it would be to provide more frequent progress demos during development. While the final product was outstanding, seeing incremental updates more often could help clients feel more involved throughout the process.

BACKGROUND

Please describe your company and position.

I am the Lawyer of Swiss Assurances.

Describe what your company does in a single sentence.

"Since 2011, we have been supporting you from A to Z in protecting and growing what matters to you. Thanks to our comprehensive expertise, we offer you tailored insurance solutions, the management of your rental properties, as well as the estimation and enhancement of these assets. We also assist you in obtaining the loan you need. No matter your situation, we have a solution to help you.

Our 360° approach ensures a complete analysis of your needs, personalized advice, and optimal follow-up for total peace of mind."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• We hired with Reputation Guards to establish our brand identity and manage public relations for our company. As a startup with limited resources, we needed a PR team to help us create buzz, increase awareness, and connect with both customers and investors.

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After searching online and interviewing several firms, Reputation Guards stood out immediately. Their enthusiasm, expertise, and understanding of our industry made us confident they were the right fit.

Their team helped us with everything from press releases and media kits to organizing a successful product launch and managing ongoing campaigns. They worked closely with our team, proactively offering ideas and strategies that made a real difference.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results blew us away. Within hours of our launch, over 200 media outlets covered our story, reaching millions of people. Our press release became the #1 story on Yahoo Finance for a day, and we received recognition from top industry publications.

Their efforts opened doors to new opportunities, including partnerships with hospitals and inquiries from international markets. On top of that, they helped us attract new investors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Reputation Guards is outstanding. They’re not just a PR firm; they felt like an extension of our company. Their communication was excellent, they were always available, and they went above and beyond to support us.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their passion and creativity. They genuinely cared about our success and approached every challenge with enthusiasm and strategic thinking.

Are there any areas for improvement or something Reputation Guards could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a partner and director of operations at The Bruning Law Firm

Describe what your company does in a single sentence.

 We are St. Louis-based attorneys committed to helping people throughout Missouri, Illinois, and Kansas with serious injury cases. We pride ourselves on providing top-tier service and amazing results. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Improve Online Ratings

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Removed 40+ 1-Star Reviews across Google, Indeed and Glassdoor. Managed responding to 200+ reviews across Google, Indeed and Glassdoor. Initiated project to help increase internal reviews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased review ratings across 15 brand profiles by 128%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response times were quick and collaboration was easy. Project deliverables were timely.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We had the opportunity to work directly with the owner and founder. Reputation Guards' cost of service is a steal for the value of performance and deliverables.

Are there any areas for improvement or something Reputation Guards could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Director of Customer Relations of a pest control company.

Describe what your company does in a single sentence.

Pest Control

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Google Reviews

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company needed advice and assistance with Google

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed fast. They were easy to work with! I highly recommend this company. 

What was your primary form of communication with Reputation Guards?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the efficiency with which Reputation Guards completed the project. 

Are there any areas for improvement or something Reputation Guards could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Consultant of Grasshopper Heating and Cooling

Describe what your company does in a single sentence.

HVAC company with plumbing and electrical services as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Remove negative ads

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

• Pricing fits our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were hired to remove negative ads and they did it with in a week. Amazing results. Worth every penny to get rid of the negativity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They removed the negative Google reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and always available.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did what everyone says is impossible

Are there any areas for improvement or something Reputation Guards could have done differently?

None