# Reap Agency Reap Agency Reviews (10), Pricing, Services & Verified Ratings - 4.6 out of 5 average review rating - 0 connections joined Reap Agency's Network [Visit Website](https://www.reapagency.co.uk/) [Get a Custom Proposal](https://clutch.co/profile/reap-agency) **Shopify Plus Agency in London** Reap Agency is here to help you develop a successful e-commerce website. We understand the importance of developing a website that is tailored to your business needs, boosting your ROI, and driving more leads and conversions. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 10 - 49 - 1 Locations: - Harrow, England (Headquarters) - Founded in 2016 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% E-Commerce Development - 20% Web Development - 15% Custom Software Development - 10% UX/UI Design - 5% Content Marketing - 5% Digital Strategy - 5% Email Marketing - 5% Logo - 5% Search Engine Optimization - 5% Social Media Marketing - 5% Web Design ### Focus Areas - E-commerce Systems: - 100% Shopify - CMS Focus: - 100% WordPress CMS ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Reap Agency offers good value for cost, with high ratings for their work. Clients noted satisfactory pricing that fit budgets, timely deliveries, and effective communication. However, one review highlighted a negative experience, indicating potential inconsistencies in service quality. **Most Common Project Size**: Less than $10,000 based on 7 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Design: Less than $10,000 based on 6 reviews - UX/UI Design: $10,000 to $49,000 based on 5 reviews - E-Commerce Development: $10,000 to $49,000 based on 5 reviews - Web Development: $10,000 to $49,000 based on 5 reviews - Custom Software Development: Less than $10,000 based on 2 reviews - Content Marketing: $10,000 to $49,000 based on 1 review - Digital Strategy: $10,000 to $49,000 based on 1 review - Search Engine Optimization: $10,000 to $49,000 based on 1 review - Social Media Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Reap Agency Review Insights Overall Review Rating: 4.6 - Quality: 4.6 - Schedule: 4.6 - Cost: 4.6 - Willing to Refer: 4.2 ### Top Mentions - Timely (4 mentions) - Communicative (3 mentions) - Easy to work with (2 mentions) - Great team (2 mentions) - High-quality work (2 mentions) - Accessible (1 mentions) - Detail-oriented (1 mentions) - Efficient (1 mentions) - Experienced (1 mentions) - Great project management (1 mentions) - Knowledgeable (1 mentions) - Open to feedback (1 mentions) - Team players (1 mentions) - Understands their clients' needs (1 mentions) ### Review Highlights **Poor Performance on Shopify Optimization** One review highlights a complete failure in delivering Shopify optimization, SEO, and social media marketing services. The client was left dissatisfied due to unprofessionalism and lack of delivery, ultimately leading to a negative experience. **High Conversion Rate Achievements** A creative growth agency reported that Reap Agency designed beautiful, fast, and responsive websites, increasing conversion rates by 65%. The team was responsive and provided regular updates, contributing to increased client profits. **Timely Delivery and Support** An eyewear company noted that Reap Agency successfully completed phases of their web design project on time and provided ongoing support, highlighting the team's availability and willingness to assist even after project completion. **Expertise in Shopify Theme Fixes** An e-cigarette company lauded Reap Agency for fixing Shopify theme issues promptly while maintaining store uptime. The team was knowledgeable, responsive, and provided excellent turnaround times on questions and feedback. **Productive and Efficient Execution** A menswear brand praised Reap Agency for their productive and efficient work on a website update and personalization tool. The team communicated well and delivered fast results, although some projects were deemed costly. **Consistent and Reliable Communication** An eyewear company emphasized Reap Agency's consistent communication and timely delivery. The team was open to making changes and exceeded expectations, making the collaboration smooth and successful. **Effective Communication and Teamwork** An online retailer appreciated Reap Agency's straightforward workflow and consistent communication. The team was responsive and efficient, delivering a fully functional website with excellent SEO. **Successful Shopify Customization** A clothing e-commerce business praised Reap Agency for completing their Shopify site customization on time with minimal revisions. The team was commended for their pixel precision and ability to understand and resolve minor issues. ### Reap Agency Reviews #### Shopify Optimization, SEO & SMM for Art Studio **The Project** - Services: Search Engine Optimization, Social Media Marketing - Project size: Confidential - Project length: Nov. - Dec. 2023 **Project Summary**: Reap Agency optimized a Shopify website for an art studio. The team also provided the client with SEO and social media marketing services.  **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 1.0 **The Reviewer** Artist & Director, Art Studio - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 29, 2023 **Feedback Summary**: Reap Agency failed to deliver the project, falling short of the client's expectations. They demonstrated a poor level of professionalism and competence. They also gave fake promises to the client and eventually blocked them. The client is displeased with the engagement. ""They need to be closed down."" **BACKGROUND** Please describe your company and position. I am the Artist / Director of an Art StudioDescribe what your company does in a single sentence.Art Studio/Gallery **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Shopify website optimizationSocial Media marketing **SOLUTION** How did you find Reap Agency?Online SearchWhy did you select Reap Agency over others?OtherDescribe the scope of work in detail. Please include a summary of key deliverables.SSearch engine optimization + Social Media marketing **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Absolutely nothing. I was taken for a ride. They delivered nothing and took all my money and have hence blocked me. Unprofessional, incompetant, and dodgy as hell. Do not use this company!Describe their project management. Did they deliver items on time? How did they respond to your needs?They did not deliver anything, and kept fobbing me off with 'we will start tomorrow'. That tomorrow never came.What was your primary form of communication with Reap Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?NothingAre there any areas for improvement or something Reap Agency could have done differently?They need to be closed down. --- #### UI/UX Design for Clothing E-Commerce Business **The Project** - Services: Custom Software Development, E-Commerce Development, UX/UI Design, Web Development - Project size: Less than $10,000 - Project length: Jan. - Feb. 2023 **Project Summary**: Reap Agency was tasked with customizing a Shopify site for a clothing e-commerce business. They improved the site's UI/UX design and created unique features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Daniel Simmons - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 7, 2023 **Feedback Summary**: Reap Agency completed tasks on time and with minimal revisions. They impressed the client with their ability to understand minor issues and provide solutions. Communication was efficient via virtual meetings. Reap Agency's design precision was commendable. ""Their ability to understand small issues and how to resolve them was impressive."" **BACKGROUND** Please describe your company and position.I am the CEO of Daniell SimmonsDescribe what your company does in a single sentence.Clothing E-Com business. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Customise site and create unique features **SOLUTION** How did you find Reap Agency?Online SearchWhy did you select Reap Agency over others?High ratingsHow many teammates from Reap Agency were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Customise shopify site to our requirements and make changes to improve UX/UI **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We completed the work within the timeline we set out with minimal fuss and revisions.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes they delivered on timeWhat was your primary form of communication with Reap Agency?Virtual MeetingWhat did you find most impressive or unique about this company?Their ability to understand small issues and how to resolve them was impressive. Pixel precision in their design as well and replicating a figma very successfully.Are there any areas for improvement or something Reap Agency could have done differently?None --- #### E-Commerce Dev & SEO Services for Nursery Furniture Retailer **The Project** - Services: E-Commerce Development, Search Engine Optimization, UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2022 - Jan. 2023 **Project Summary**: Reap Agency designed and developed an e-commerce website for a nursery furniture retailer. The team was also tasked with optimizing the client's digital presence through their SEO services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Manager, Mokee - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 1, 2023 **Feedback Summary**: Reap Agency was able to deliver a fully-functioning website with excellent SEO implementation. The team was highly receptive to feedback, and internal stakeholders were particularly impressed with the vendor's team dynamic and work ethic. ""They communicated effectively through emails, were responsive, and offered a great experience."" **BACKGROUND** Please describe your company and position.I am the Ecommerce Manager of MokeeDescribe what your company does in a single sentence.Online Retailer of Scandinavian inspired Nursery Furniture and Accessories **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?We appreciated their simple, straightforward workflow and consistent communication **SOLUTION** How did you find Reap Agency?ReferralWhy did you select Reap Agency over others?High ratingsPricing fit our budgetGood value for costReferred to meHow many teammates from Reap Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Reap Agency’s work received positive feedback from stakeholders due to its functionality, beautiful design, and ease of use. The team was quick and efficient in their delivery, and they managed the project according to the timeframes. Overall, they communicated effectively through emails, were responsive, and offered a great experience. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Great Website with SEO in placeDescribe their project management. Did they deliver items on time? How did they respond to your needs?They communicated effectively through emails, were responsive, and offered a great experience.What was your primary form of communication with Reap Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Team WorkAre there any areas for improvement or something Reap Agency could have done differently?Provide other related services such as digital / email marketing --- #### Web Design for Dental Practice **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Mar. - May 2023 **Project Summary**: Reap Agency designed a website for a dental practice. The team created the website as per the client's specifications and needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 1.0 **The Reviewer** Executive, Practice Smiling - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — May 31, 2023 **Feedback Summary**: Reap Agency skillfully delivered an appealing website that met the client's expectations. The service provider ensured excellent project management, delivering the project in a timely manner. Their efficiency and collaborative approach were key elements of their work. ""They were highly efficient and accommodating."" **BACKGROUND** Please describe your company and position.I am an executive at Practice SmilingDescribe what your company does in a single sentence.Dental Practice **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Website **SOLUTION** How did you find Reap Agency?OtherWhy did you select Reap Agency over others?Pricing fits our budgetDescribe the scope of work in detail. Please include a summary of key deliverables.Website **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Good websiteDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they promptly adjusted website as requiredWhat was your primary form of communication with Reap Agency?In-Person MeetingWhat did you find most impressive or unique about this company?They were highly efficient and accommodating.Are there any areas for improvement or something Reap Agency could have done differently?No --- #### Web Dev & Design for Eyewear Brand **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - Ongoing **Project Summary**: Reap Agency has been hired by an eyewear company to develop and design their website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Local Supply - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 19, 2023 **Feedback Summary**: Reap Agency has successfully completed the project on time. The team works smart — they've divided the project into different phases, enabling them to prioritize certain tasks when needed. Moreover, they're always available and willing to lend a helping hand. ""They're great to work with."" **BACKGROUND** Please describe your company and position.I am a manager at Local SupplyDescribe what your company does in a single sentence.eyewear company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Web Design **SOLUTION** How did you find Reap Agency?upworkWhy did you select Reap Agency over others?High ratingsGood value for costHow many teammates from Reap Agency were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Web Development **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?stages completed on time and to a high standardDescribe their project management. Did they deliver items on time? How did they respond to your needs?we prioritised urgent pages and completed work in stagesWhat was your primary form of communication with Reap Agency?Email or Messaging AppWhat did you find most impressive or unique about this company?availability and willingness to support after pages were completedAre there any areas for improvement or something Reap Agency could have done differently?No, they're great to work with. --- #### E-Commerce Development for Menswear Brand **The Project** - Services: E-Commerce Development, UX/UI Design, Web Design - Project size: Less than $10,000 - Project length: February 2023 **Project Summary**: Reap Agency was hired by a menswear brand to update their website and implement a personalization tool. The tool allowed customers to customize the products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, AZAT MARD - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 15, 2023 **Feedback Summary**: Reap Agency delivered the project on time and according to the client's requirements. The productive team's quick turnaround time, combined with their ability to transform the client's vision into reality, made them a reliable development partner. ""They were incredibly productive and efficient throughout the project."" **BACKGROUND** Please describe your company and position.I am the Director of AZAT MARDDescribe what your company does in a single sentence.Contemporary Menswear Brand- AZAT MARD **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Improve our WebsiteCreate a Personalisation Tool **SOLUTION** How did you find Reap Agency?ReferralWhy did you select Reap Agency over others?Referred to meHow many teammates from Reap Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Personalisation tool on our website that lets customers customise our products. Allow our website to have videos integrated onto our homepage. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Fast and Very easy communication, via email and textDescribe their project management. Did they deliver items on time? How did they respond to your needs?Fast delivery.What was your primary form of communication with Reap Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were incredibly productive and efficient throughout the project.Are there any areas for improvement or something Reap Agency could have done differently?Would have given more tasks, but some projects were costly, and were not a priority to implement right now. --- #### Web Development for Event Production Company **The Project** - Services: Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Jan. 2019 - Ongoing **Project Summary**: Reap Agency is building a smart ticketing website for an event production company. The site allows the client to manage their sales, generate smart e-tickets, and manage customer accounts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Festival Director, Noir Rose - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review **The Review** — May 15, 2023 **Feedback Summary**: Reap Agency has delivered a reliable, well-performing solution that meets the client's needs. The team manages their tasks well and is quick to accommodate requests and concerns. The client praises the team's availability, commitment to excellence, and high-quality work. ""We are satisfied with our engagement with Reap Agency and will not change anything."" **BACKGROUND** Please describe your company and position.I am the Festival Director of Noir RoseDescribe what your company does in a single sentence.We produce medium to large events and do video production for events **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?To developed a Smart Ticketing Website with secure validationDeveloped Festival website **SOLUTION** How did you find Reap Agency?ReferralWhy did you select Reap Agency over others?Good value for costReferred to meCompany values alignedHow many teammates from Reap Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project was to development a ticketing website that could manage sales, generate smart e-tickets and allow customers to have their own accounts and managed the account. The CMS would allow the user to generate various types of reports and lists for easy management of the smart ticket and sales. Users will also be able to generate guestlists, manage check ins for their customers and send notifications to customers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have a product that suits our needs, that is reliable and that can be update to suit future requirementsDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project was managed quite effectively, we were given a work schedule, with timelines and objectives. Suggestion for improvement to our requirement were made and discussed and we came up with an effective slimline product for our needs. There was always someone available to deal with our queries and response time was always good even out of working hoursWhat was your primary form of communication with Reap Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their availability and solution delivery.Are there any areas for improvement or something Reap Agency could have done differently?We are satisfied with our engagement with Reap Agency and will not change anything. --- #### Web Development & CRO Services for Creative Growth Agency **The Project** - Services: E-Commerce Development, UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Reap Agency was hired to develop and design multiples website for a creative growth agency. Additionally, the team provided conversion rate optimization (CRO) services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Days Ahead Digital - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 11, 2023 **Feedback Summary**: Reap Agency delivered visually appealing and user-friendly websites that aligned with the clients' expectations. They also increased the sites' conversion rate by 65%, resulting in a boost in profit. The team provided updates and feedback regularly, ensuring everyone was always on the same page. ""They were always very responsive and kept us in the loop every step of the way."" **BACKGROUND** Please describe your company and position.I am an executive of Days Ahead DigitalDescribe what your company does in a single sentence.A creative growth agency, the father figure on your business journey. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Build multiple clients websitesCRO **SOLUTION** How did you find Reap Agency?UpworkWhy did you select Reap Agency over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Reap Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We partnered with Reap to deliver end-to-end design and development of a number of our client's websites. We also engage with their service for conversion rate optimisation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reap designed a number of beautiful websites for our clients which were fast, responsive, and seamless user experiences. On average Reap was able to increase our client's website conversion rates by 65%. This resulted in increased profit for our clients and ourselves.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were always very responsive and kept us in the loop every step of the way. They would also be onhand occasionally out of hours if we need support.What was your primary form of communication with Reap Agency?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?The websites which they deliver are the most impressive part but overall the process felt very easy all the way through.Are there any areas for improvement or something Reap Agency could have done differently?One website was slightly delayed but this was more down to our client. --- #### Web Dev, UI/UX Design & App Integration for Eyewear Company **The Project** - Services: Content Marketing, Custom Software Development, Digital Strategy, E-Commerce Development, UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Reap Agency has designed and developed the website of an eyewear company. The team has also worked on app integration tasks for the client.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Lexxola - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 20, 2023 **Feedback Summary**: The client is pleased with Reap Agency's work. The team's communication is consistent, and they deliver tasks properly. Moreover, they're eager to accommodate change requests, making the collaboration smooth. Their resources always go above and beyond. Overall, the engagement is successful.  ""Reap Agency is simply the best."" **BACKGROUND** Please describe your company and position.I am the CEO of LexxolaDescribe what your company does in a single sentence.Direct to consumer eyewear company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Web developmentWeb Design **SOLUTION** How did you find Reap Agency?ReferralWhy did you select Reap Agency over others?Referred to meWhat was the size of Reap Agency’s team?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We've worked on a number of projects including but not limited to: Web development UX design App Integration **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reap Agency is simply the best, for a number of reasons The communication from the team is consistent They always deliver exactly according to the briefThey're always open to making changes and going beyond the original scope of work if necessary -They're a great team who are a joy to work with And much more!Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management is where they shine. We've worked with a number of different agencies and without clear communication projects can fall apart. However, we're in constant communication with the team who always go above and beyond for us, delivering all work on time if not faster!What was your primary form of communication with Reap Agency?In-Person MeetingVirtual MeetingEmail Messaging AppWhat did you find most impressive or unique about this company?Willingness to make things happen, even in short spaces of time!Are there any areas for improvement or something Reap Agency could have done differently?Honestly, not really. --- #### Shopify Theme Troubleshooting for E-Cigarettes Company **The Project** - Services: E-Commerce Development, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Jan. - Mar. 2023 **Project Summary**: An e-cigarette company hired Reap Agency to update and fix the technical issues with their Shopify theme.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, SMOKO E-Cigarettes & Vapes - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 20, 2023 **Feedback Summary**: Reap Agency successfully fixed the client’s Shopify issues on time. They also maintained the store’s uptime, further pleasing the client. The team had great turnaround times on questions and feedback. Their resources were highly knowledgeable and hands-on when collaborating closely with the client.  ""They fixed all issues to a perfect standard." " **BACKGROUND** Please describe your company and position.I'm an executive at SMOKO E-Cigarettes and VapesDescribe what your company does in a single sentence.SMOKO E-Cigarettes is a premium quality UK-Made E-Cigarette and Vape brand that has helped adult smokers in 25+ countries around the world to kick the smoking habit for good! **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reap Agency to accomplish?Fix Shopify Theme issues **SOLUTION** How did you find Reap Agency?Online SearchWhy did you select Reap Agency over others?High ratingsPricing fit our budgetGreat culture fitGood value for costDescribe the scope of work in detail. Please include a summary of key deliverables.We needed help to update and fix a number of technical and UX issues across our Shopify Dawn 2.0 Theme. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Fix the theme issues in a timely fashion while maintaining the uptime of our Shopify store. They fixed all issues to a perfect standard.Describe their project management. Did they deliver items on time? How did they respond to your needs?Delivered on time. Quick turn around on questions and feedback. Would use them again for sure!What was your primary form of communication with Reap Agency?Virtual MeetingEmail Messaging AppWhat did you find most impressive or unique about this company?Jas was very knowledgeable and grasped the problems/requirements straight away. Didn't get pawned off between Account Managers and Tech guys like many other agencies.Are there any areas for improvement or something Reap Agency could have done differently?no improvements that I would recommend. Top shelf! --- ## Portfolio & Awards ### Rebuild Website For Lexxola we redesigned the whole store. Here we added custom functionalities including custom grid navigation in order to increase customer retention on the page. We also developed the custom promotional banner and Black Friday timer for the website where the user has the accessibility to launch various sale campaigns. We developed a custom gallery for the Lexxola product page which reduces the bounce rate of the product page. There are many more enhancements which are in progress for the Lexxola website ### Website Development for Daniel Simmons We took the existing branding of the website and gave it a refreshed, modern look. We have developed a range of features to make the website more accessible and user-friendly. These features include building the custom product page and collection page. We also integrated several apps like Klaviyo, klarna and added functionality like Back in stock . Further, we have built a comprehensive search engine that allows users to quickly find products and other information. Finally, we have integrated multiple payment options to make it easier for customers to pay for orders. ### Website Development of Cole Buxton We took the existing branding of the website and gave it a refreshed, modern look. We have developed a range of features to make the website more accessible and user-friendly. These features include a streamlined navigation menu to easily access the core features of the website, such as viewing product offerings, tracking orders, and reading informational articles. We also implemented various security measures to ensure that all transactions are secure. Further, we have built a comprehensive search engine that allows users to quickly find products and other information. Finally, we have integrated multiple payment options to make it easier for customers to pay for orders. ### Sans Matin Website Optimisation For sansmatin we do a series of targeted improvements, we were able to successfully increase revenue for the page by 25%. We implemented several key features including review and ratings functionality on the product page, as well as product recommendations throughout the website. Additionally, we launched A/B testing plans for page layout optimization to further increase conversion rate. The results of these tests enabled us to optimize the page layout and further enhance user engagement. ## Packages ## Locations (1) ### Harrow, England (Headquarters) - 79 College Road - Harrow HA1 1BD - England - 2 - 5 employees - Phone: +447792560326 ## Contact Reap Agency [Send a message](https://clutch.co/profile/reap-agency)