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Get a custom proposalIT support and cyber security for London firms
Ratcliff IT is a London IT support and cyber security company for professional services firms of 20 to 100 staff. We work with investment managers, wealth managers, venture capital firms, property and asset managers and accountancy practices, including FCA-regulated firms, across central London, the City, Mayfair, Marylebone and Canary Wharf.
Founded in 2009 and a Microsoft partner since the same year, we provide fully managed IT support, cyber security, data privacy and AI readiness. Every engineer on our team is senior. There is no junior first line and no ticket queue to fight through, so your problem is handled by someone who understands it. Over 75% of support requests are resolved the same day, with an average of 1.7 touches per ticket.
Our approach is simple: treat your IT as a business problem. That means plain-English advice, security and compliance built in from the start, and a team that knows your firm rather than a call centre.
We help ambitious firms with managed IT support and Microsoft 365, cyber security and data protection, IT strategy, and adopting AI tools such as Microsoft Copilot safely and productively.
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Min project size
$10,000+
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Hourly rate
$150 - $199 / hr
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Employees
10 - 49
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Year founded
Founded 2009
Service Lines
- Cybersecurity
- 30%
- AI Consulting
- 15%
Select Focus Area
- AI Expertise
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- AI Consulting Focus
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- AI Deployment
- 25%
- AI Maturation
- 25%
- AI Strategy
- 25%
- Cybersecurity focus
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- Network Security
- 11%
- Cloud Security
- 10%
- Cybersecurity Expert Testimony
- 10%
- Digital and IT Strategy Consulting Focus
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- IT Governance
- 15%
- IT Operations Management Consulting
- 15%
- Virtual CIO Services
- 15%
- IT Assessment
- 10%
- Mobility Strategy
- 10%
- IT Managed Services Focus
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- Security
- 20%
- Disaster Recovery
- 10%
- Governance & Compliance Assessments
- 10%
- Hardware
- 10%
- Help desk
- 10%
- Managed Software Application & Solutions
- 10%
- Network
- 10%
- Other IT managed services
- 10%
Industries
- Financial services
- 45%
- Other industries
- 30%
- Business services
- 15%
- Legal
- 10%
Clients
- Small Business (<$10M)
- 75%
- Midmarket ($10M - $1B)
- 25%
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