Radency

BACKGROUND

Please describe your company and position.

I am the Senior Digital marketing manager of Wingtra

Describe what your company does in a single sentence.

We develop high-precision, professional drone technology and solutions for surveying and mapping applications, designed to collect aerial data in a variety of environments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radency to accomplish?

• Web platform for managing drone and licenses
• SSO for all platforms for our customers

SOLUTION

How did you find Radency?

Online Search

Why did you select Radency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Radency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The platform enables users and distributors to register their drones easily and assign licenses. The application leverages the HubSpot API integration's power to ensure users can access up-to-date information and precise data regarding drones and licenses. The application uses Single Sign-On (SSO) functionality to seamlessly integrate with internal sub-systems and external 3rd-party platforms such as Canny, Thinkific, and HubSpot Knowledgebase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly demo

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time as promised. Great responsiveness, fast and well-executed work.

What was your primary form of communication with Radency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Ability to start very fast on our project, flexibility 
• They have very good engineers that understand our needs with little instructions.
• Good supervision and communication from senior architect 
• Very good implementation, technically and visually for the user

Are there any areas for improvement or something Radency could have done differently?

While the main engineers were extremely good, we felt the QA could have been better

BACKGROUND

Please describe your company and position.

I am an executive at Ares Genetics GmbH

Describe what your company does in a single sentence.

Ares Genetics, an OpGen Group Company, is developing DNA-based infectious disease services and solutions for drug response prediction to improve the way antimicrobial resistant (AMR) infections are diagnosed, and prevented or treated.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Radency to accomplish?

• To support the development of an interactive web application for infectious disease diagnostics.

SOLUTION

How did you find Radency?

Email Marketing

Why did you select Radency over others?

• High ratings
• Pricing fits our budget
• Good offering / service structure

How many teammates from Radency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aims at the development of an interactive web application, AREScloud, for the analysis of genomic sequencing data. The web applications shall interact with validated bioinformatics pipelines, powered by AI and the proprietary reference database ARESdb, to comprehensively type and characterize microbial pathogens, and to explore outbreaks and transmission events. 

Key deliverables include: 

• inter alia, the implementation of dynamic
• interactive visualizations (e.g., minimum spanning trees, dendrograms)
• responsive UI components (e.g., user notifications, asynchronous updates)
• API endpoints incl. the backend logic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project progress is tracked using an agile framework. The product owner of AREScloud, together with the team, has released several incremental version updates of the web application during the course of the project. The web application is in commercial use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Radency has always been supportive, responsive, and professional. They have delivered on feature requests and bug reports in a timely fashion with minimal overhead. Radency support is fully integrated into our virtual bioinformatics/software team.

What was your primary form of communication with Radency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Radency is straight-forward to work with. Their no frills approach to project management and custom software development is efficient and effective.

Are there any areas for improvement or something Radency could have done differently?

Radency has delivered exactly what was requested and needed.

BACKGROUND

Please describe your company and your position there.

I’m the chief software engineer in our company. We are a software company that focuses on machine learning, artificial neural networks, quality control with cloud based custom software and own products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency, and what were your goals?

We wanted to scale our team to add extra development capacity for one of our key products: AI-based quality control for manufacturers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated several agencies and interviewed a few individual freelancers. Radency showed an evident understanding of our requirements. We needed advanced engineering hr resources and, after a technical test, it was obvious that their developers were talented and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our product is an artificial intelligence-based quality control system. We process big amounts of data from the production site for our models to predict errors. Several different software systems in different programming languages need to work together from on-premise solutions into software system in the hybrid cloud. We first started working with 1 full-stack developer. I was impressed with his skills, the ease he picked up the new technologies and solutions he offered. So later we increased the team to 3 developers and a QA. So, technological engineering, implementation, bug-fixing and QA automation in backends and frontends are some of the deliverables.

How many people from the vendor's team worked with you, and what were their positions?

We started with one developer, who advanced to an engineer within some months of work. He was later supported by two additional developers from Radency.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the work is still in progress, I’m happy with the results so far. We’ve managed to release a few key features recently and I’m really enjoying the velocity we’re having with Radency. There hasn’t been anything they can’t do.

Describe their project management style, including communication tools and timeliness.

The engineers and developers of Radency are integrated in our own team of engineers, developers and DevOps engineers. We mostly communicate via Slack and Gitlab issues as well as Jira.

What did you find most impressive or unique about this company?

Radency has a training/certification program for software engineers that allows them to find top talents. They take people who know how to write code and polish them tech-wise, giving them knowledge of best practices and hands-on experience in building complex projects. I work with a couple of graduates from this program, the quality of their work is outstanding.

Are there any areas for improvement or something they could have done differently?

We are currently happy with the collaboration with Radency. Minor improvements are always resolved directly with the management of Radency.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a company that provides geographical information and analysis as a service for Local Authorities in the UK to make informed planning decisions involving the general public.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency, and what were your goals?

We are a start-up that has established itself well enough to require an infrastructure and code-base that scales. Up until now we have been making copies of the code-base and customising them for each client. We needed to create a single, unified code-base that could be configured for each customer in such a way that they can define the configuration themselves.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through referral. We reviewed several potential vendors and Radency offered significant value for money. It was clear that they had the experience and availability we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our solutions are based in the Google Cloud Platform. Front-ends are written in React, with backends in Node.js. There is a great deal of complicated analysis undertaken with Postgres and Geoserver. Radency has taken a fragmented code-base and created a unified, multi-tenant solution. In addition to creating client-specific solutions to a very tight deadline they have helped us remove significant technical debt and craft a self-service product enabling us to engage with many more clients at greatly reduced cost.

How many people from the vendor's team worked with you, and what were their positions?

We have had a core team of 3 up until now, consisting of a project manager and two full-stack developers. We are so happy with how Radency has performed that we are about to engage a further 2 full-stack developers, starting next week.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not only have we managed to meet client expectations, but clients have thanked us for the rapid and responsive manner in which we have produced their solutions. This is largely due to the competency and work ethic of the Radency team. They have worked in very difficult conditions (both professionally and personally) and have never failed to meet the deadlines we have imposed.

Describe their project management style, including communication tools and timeliness.

Project management is excellent. The Radency team has integrated seamlessly with our core team. We keep in touch through regular stand-ups, retrospectives and Slack.

What did you find most impressive or unique about this company?

The Radency team has never failed to deliver to extremely high standards despite some unique and sometimes dangerous circumstances. Despite the war in Ukraine and the fact that several members of the team had to relocate at very short notice for their personal safety they have nonetheless been nothing short of exemplary in their professional approach.

Are there any areas for improvement or something they could have done differently?

I can honestly say that I am happy with all aspects of Radency's work.

BACKGROUND

Please describe your company and your position there.

CEO and Founder. Our company is a climate tech start-up aiming to help tackle the climate crisis by promoting low carbon-electric travel, and nature-based tourism.

Our company is developing an app that curates exploration of the natural world for Electric cars, E-bikes and E-campervans. The app uses geospatial technology to support the NetZero transition by helping people plan and explore electric-powered trips, connect with nature, wildlife conservation and promote wellbeing through active travel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency, and what were your goals?

We are a new start-up that formed partnerships to develop and pilot a new web app for low carbon travel and nature based tourism in regions of Scotland. We needed to scale up the team quickly to deliver - Radency was able to work with our existing team to successfully accelerate development and design of our pilot web app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and met with several different development companies. However, Radency had came recommended to us and were able to start work on the project immediately which was very important for our delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held a kick-off meeting to discuss our objectives, introduce to team and discuss development so far. We mapped out project development priorities.

The team further developed our web app building on our wireframes and new designs to create a full responsive web app. We then worked with designer to enhance design, iconography, aesthetics for web and mobile, and improve UX/UI.

The development team built additional features that aligned with our goals and to improve usability. We are migrating data from firestore to another platform. The team responded to testing and bug fixes when needed. They were able to merge changes appropriately when needed. They also worked to optimise data download to significantly improve and stabilize the app.

How many people from the vendor's team worked with you, and what were their positions?

A project architect was our main point of contact, along with 2 developers and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Stakeholders are very impressed by the functionality and aesthetics of our new pilot product web app. Especially given tight project timescales.

Describe their project management style, including communication tools and timeliness.

We had 3 stand-ups a week with the full technical team. We arranged individual meetings with Radency team as and when needed. The team were always available to deal with any urgent issues. We used Trello to keep track and prioritize tasks and also used slack which worked really well with our team.

What did you find most impressive or unique about this company?

They gave us a fantastic webapp that is getting very good feedback from partners, stakeholders and users. The team were able to advise on technical solutions, communicate well and work quickly. They also were able to help and respond whenever there were urgent tasks required.

Are there any areas for improvement or something they could have done differently?

The team has worked really well, and I'm delighted with the results!

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a personal finance app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radency?

We needed someone to provide us with mobile app development.

SOLUTION

What was the scope of their involvement?

Radency is helping us develop a Flutter app for the iOS and Android platforms. They’re building this app from an existing app, so they’re mainly contributing additional coding work.

What is the team composition?

We’re mainly in contact with the developer.

How did you come to work with Radency?

We hired them based on the abundance of their experience, so we felt a lot of confidence in their ability to deliver high-quality results.

How much have you invested with them?

We’ve invested around $10,000.

What is the status of this engagement?

Our ongoing partnership started in January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics on an individual basis but we work closely together with Radency, and the speed at which they deliver their tasks is extremely high.

How did Radency perform from a project management standpoint?

They’re very organized from a project management standpoint and their internal communication is very consistent, since they’re always updated on the progress of the project.

We use JIRA to manage the project, and Slack for our interactions.

What did you find most impressive about them?

We’re impressed with their ability to fully onboard a new developer quickly and efficiently. When somebody joins their projects, that means they’ve already been well integrated into their internal process so it's been a smooth transition as a result.

Are there any areas they could improve?

I wouldn’t change much about the process because they’re able to meet my needs in terms of availability and the type of work I’m requesting them to do — they deliver without any pushback or concerns.

Do you have any advice for potential customers?

The best approach is to be open and share the immediate task at hand, as well as the bigger picture of the project.

Think ahead about how they can bring more value into the project, whether it’s by training or providing support to the person already working on your tasks.

BACKGROUND

Please describe your company and your position there.

Founder of a company providing services to athletes and sport organisations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency, and what were your goals?

We work with sport organisations which represent or manage a lot of athletes. Part of our offering is to offer commercial solutions and services that leverage and optimise these network of athletes. To do just that, we hired Radency to create a database which would give us a complete view of all the athletes within an organisation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We asked people we knew for recommendations and someone recommended Radency. We also looked for candidates on TopTal. We interviewed with several agencies and several candidates.

Radency was the best option for us. I personally liked that they took the time to understand our project and ask questions before confirming they could do the job and sent us a proposal. Other candidates spent limited efforts in answering us and just sent us a quote.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliverables was to develop a fully searchable athlete database with the ability to create manual records. Athlete record were populated by ingesting a sport data feed through an API. Key steps included:

• Project set-up (back end, Database design, Admin authentication...)
• Database import from existing API (initial bulk import, update...)
• Create individual records (match with API info, additional fields...)
• Create tab views (search, logic..)
• Add editing and creation or record functionalities Backend done using Javascript and Node.js Database in PostgreSQL Frontend in React + Redux Backend

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Solution Architect and a Tier 3 Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project delivered on time and within budget. Radency was flexible at the end and made additional changes at no costs.

Describe their project management style, including communication tools and timeliness.

We set up a Discord server where we communicated on a daily basis. At the end of each day, Radency would send us a written recap on the main channel. Project timeline, questions and feedback was shared on Google sheets. Progress was tracked on Trello. We had weekly calls set-up.

What did you find most impressive or unique about this company?

They really took the time to understand our project and asked the right questions, some that we hadn't thought of asking ourselves. They were very flexible and available.

Are there any areas for improvement or something they could have done differently?

Because our project was very specific and required a bit of an understanding of sports (to understand player positions, transfer rules...), there was a quick learning curve for them to understand what the data actually meant.

BACKGROUND

Please describe your company and your position there.

I'm a principled engineer for a startup developing an agency-to-client collaboration and resource management platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency, and what were your goals?

We needed to develop a series of complex ReactJS interfaces to satisfy UI/UX requirements and business needs. Radency was able to help us with both needs - UX design and ReactJS development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a vendor that can help us quickly get off the ground and assist with software implementation and design. The speed of development and experience were essential. The team essentially started contributing on Day 1

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UX Design: Figma and Miro ReactJS development - React, VueJS, TypeScript The key deliverables included many component and screen development initiatives, including user's landing page, project management tools, digital asset management screens, reviews, and various screen to track progress against assigned deliverables (in the project)

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 people from Radency - UX (Figma) designer and ReactJS web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcomes were very positive. The work quality was excellent and developers/designers received feedback well and implemented any requested changes promptly

Describe their project management style, including communication tools and timeliness.

Most of the communication tool place on Slack, Jira, and Zoom. We connect daily to discuss the ongoing tasks and go over the work queues for a given day and week. Then we discuss larger goals concerning monthly software release and implementation

What did you find most impressive or unique about this company?

Team experience and skills. They really knew what they were doing, and the work quality was superb.

Are there any areas for improvement or something they could have done differently?

Things are being developed almost too fast - a good problem to have so the team should slow down and reflect on what's being built against known requirements. Pay more attention to software usability and little things that the end-users may notice

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at RevOps, a small organization of about 15 people. We build software for sales and revenue operations. Our primary focus is on solutions that allow sales teams to quickly and easily create sales agreements and order forms. That way, they can also easily go through deal desks, approval processes, and adoptions, where the deal is turned into a PDF that can be shared and signed with customers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radency?

Hiring was hard for us over the past years. Our team was small, and our customers were asking us to develop and deliver many features. As a result, we had a hard time hiring new developers.  

SOLUTION

What was the scope of their involvement?

In the beginning, we asked for one developer from Radency to help us lead projects. We told them about the skills that we were looking for, and then they connected us with two people. That kicked off the first project that they worked on with us. 

From there, we continued the relationship and brought more people on board. We had an integration-based project with HubSpot, so we hired two more backend developers from Radency. One of them was a senior engineer and the other was a level-three developer. They helped build the initial architecture of this integration project, and we paired them with people from our team who understood our product. 

We reached a point where Radency didn’t have many people available to work on projects with us. As a result, they hired a couple of people on their team. Then, we started working with those people and moved them around projects.

For their present workload, we start by requesting front- and backend development help. For the backend engineers, we specifically ask for teammates that understand Python programming. On the frontend, we need someone proficient in React. Radency resources also help us with tests, ensuring that our products pass such tests.  

What is the team composition?

We closely work with four developers from Radency. Apart from them, we also interface with a project lead that helps us unlock and manage developers. That person oversees their site.

How did you come to work with Radency?

When we were reviewing the needs of our product development team, we decided to hire an external team outside the US to help us keep up with our growth. Our CEO and co-founder knew Kate (Co-Founder & COO), and I was brought into the project when our co-founder was ready to pull the trigger. Then, we jumped on a call with Kate, and getting along with her was easy. I also liked their philosophy and approach. As a result, we decided to bring in 1–2 people from their team into our projects as a test. From there, we continued the engagement. 

How much have you invested with them?

We invest an average of $10,000–$30,000 per month.

What is the status of this engagement?

We started working together in April 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The way we work with Radency is project-based, and their strength lies in integrations or the way we connect two services together. They’ve done a number of integration-based projects, and they've proven to be strong engineers. In fact, they’ve finished our first integration project quickly within a tight timeframe. That’s great because, for a small startup like us, it’s not easy to know what’s going to work or not; fast iterations are important.

How did Radency perform from a project management standpoint?

The language barrier is always a challenge. As a result, we figure out ways where we can play with Radency’s strengths so that we can work with them on projects. Sometimes, we show them videos or use written communication. This has been mutually beneficial for both of us and general project management. 

What did you find most impressive about them?

Radency works quickly, and we can be hands-off with them. As long as we create a video cluing them in for what we want, they can pick the workload up and deliver. That’s the best part of working with them. 

Are there any areas they could improve?

Figuring out ways to better communicate with us would be useful. As a product manager, it’s hard for me to gauge what’s happening with them because of the language barrier. On top of that, the time difference between our teams can also be a problem. 

Do you have any advice for potential customers?

Do videos or written communications where you can show Radency what you want them to do. It’s so much easier for them to watch and rewatch such videos because of the aforementioned language barrier. You can also write down a checklist of the tasks you want them to complete. That will be highly valuable for them. 

BACKGROUND

Please describe your company and your position there.

Co-founder of an early-stage mobile application company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radency?

I had an idea of a product and needed a competent agency to help me visualize it, create wireframes and actual design of the app for prototyping.

SOLUTION

How did you select this vendor?

I researched and assessed many different agencies and freelancers. Compared to all of the other agencies, Radency stood out. Their proposal was professionally laid, their work process was structured and I really liked their response to my RFP and clear communication at the discovery stage. In particular they were capable of indepedendtly coming up with recommendations; showing ownership of the project throughout.

Describe the project in detail and walk through the stages of the project.

We started with a discovery phase where they mapped out the high-level requirements. It took them just two days to come up with wireframes covering all app’s major components and basic logic. Based on the wireframes their UI/UX designer crafted the visual aspect of the app. During the first few days they developed a design concept and after we agreed on it continued with designing the rest of the screens. It took them around 2 weeks to complete the design, with excellent reporting on progress and ensuring that my changing needs as the customer were addressed.

How many resources from the vendor's team worked with you, and what were their positions?

There was a full-stack Flutter engineer who drafted the wireframes and consulted us on various aspects of app’s development and a UI/UX designer. Their partner Kate served a very helpful project management function as well offering valuable product ideas, joining progress update calls, and answering my questions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within just 3 weeks we came from an idea to a beautifully designed interactive prototype in Figma. I’m very impressed with the end result and the efficiency of their processes. THe protype will serve as an inital submission for seed funding rounds.

How effective was the workflow between your team and theirs?

The workflow was very efficient due to their responsiveness and smooth processes. They were quick to grasp our initial requirements and had a comprehensive understanding of our goals for the product. Their project management style is excellent. They always kept us informed.

What did you find most impressive or unique about this company?

They were very professional and detail-oriented. Working on the product they covered aspects I haven’t even thought about. You can give them the task and be sure that it will be delivered in the best possible manner. They exceeded my expectations most substantially with showing ownership of the project; it felt very much like working with a great team, not just someone contracted to do a job.

Are there any areas for improvement or something they could have done differently?

Not really, they exceeded our expectations.