PurpleFire

BACKGROUND

Please describe your company and your position there.

I am the Office Manager of an international, interdenominational, evangelical community.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

We needed assistance with web development.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred to us by Association of churches.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is the official website of our church. The information had become outdated. It was necessary to refresh many screens. They advised us on upgrades, made the switch for us, and have provided us with ongoing support .

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2-3 members of their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site has seen a lot more interaction, and we've saved time and money. A professional and easily navigable website is essential for our organization. We are so happy with our how site looks!

Describe their project management style, including communication tools and timeliness.

It's amazing how well they communicate. It's really easy to work with them, and I'm always notified of the latest updates. I was guided through the entire process step-by-step. As a matter of fact, we launched before the deadline.

What did you find most impressive or unique about this company?

There is a great deal of interaction between them and people. They're a very people-oriented company. Their focus isn't on proceeds; it's on results and meeting the client's needs.

Are there any areas for improvement or something they could have done differently?

I think they do a fantastic job.

BACKGROUND

Please describe your company and your position there.

I am the Co-owner of a bridal shop. We do wedding gown designs and accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

We hired PurpleFire to build a website for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Google. Having researched them extensively and compared them to competitors, we decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PurpleFire built our website using WordPress. Rather than coding from scratch, they worked within WordPress's parameters and tools and plugged in their own existing code as needed. Before we began designing and developing our website, we discussed the project and what we needed. After selecting the final template, we continued working with them to make some changes to it.

How many people from the vendor's team worked with you, and what were their positions?

PurpleFire employs four people, including their founder who serves as our primary contact. Two of their designers have also worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is only about to launch, so we don't have much quantitative data yet. However, the feedback that I’ve gotten from my colleagues is that the website is clean and easy to understand and navigate.

Describe their project management style, including communication tools and timeliness.

It's crazy how fast they turned around the project. They're excellent at project management. Furthermore, they have responded quickly to our requests for edits.

What did you find most impressive or unique about this company?

Their advice on content, texts, and editing is helpful and flexible. That’s a commendable skill on their part. The paragraphs we gave them have been turned into a lot of relevant content. Furthermore, PurpleFire has a keen eye for font usage. Their understanding of data behind UX designs is highly technical. As a result, the website isn’t designed randomly. A data-driven structure underpins everything.

Are there any areas for improvement or something they could have done differently?

Communicating in advance would be more effective.

BACKGROUND

Please describe your company and your position there.

I am the Product Designer at Argos Retail, I am responsible for coming up with new product designs that meet the needs and wants of consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

We wanted to create a mobile app so that our users could access our content on their phones. With our site's visitor numbers declining, we wanted to increase traffic and visibility by using a mobile app. The goal of our platform was to make it user-friendly and easy to update.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through online, we shortlisted 5 app developers in our area. Our choice of this vendor was based on their past projects, design skills, and cost estimate after interviewing them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project manager was easy to communicate with and provided frequent updates. We had both in-person meetings and phone calls, but most of the feedback was through email. Everything was delivered on time and received ample warning if a deadline wasn't going to be met.

How many resources from the vendor's team worked with you, and what were their positions?

We created a mobile app so our users could access our content on their phones. Due to a declining visitor count, we wanted to increase traffic and visibility with a mobile app. Having an easy-to-use and updateable platform was the goal of our platform.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Three months after launching our app, we had over 1,000 downloads and a 5-star rating. Since we launched the app, we've seen a tremendous increase in traffic, and people have commented on how easy it is to use. Our audience has grown since we started using the platform.

Describe their project management style, including communication tools and timeliness.

Communication with the project manager was easy and frequent updates were provided. Our meetings included both in-person and telephone conversations, but most of the feedback was sent through email. All deadlines were met and we received ample notification if a deadline couldn't be met.

What did you find most impressive or unique about this company?

I was blown away by the skills of PurpleFire's mobile app developers. Everything they knew about user experience and execution was at their fingertips. Our first mobile app was also accompanied by patient and willing lessons while we learned the process.

Are there any areas for improvement or something they could have done differently?

Providing status reports at each stage of the project would have prevented misunderstandings.

BACKGROUND

Please describe your company and your position there.

I am the Property Manager who overseas the business operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

Our company needed someone to design an elegant web application as soon as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

PurpleFire built our website using the WordPress framework from scratch. Their team designed the pages so we could describe our services clearly and in detail. Currently, PurpleFire provides both hosting and maintenance services. We also use them as consultants and they assist us in designing and developing any major updates.

Describe the project in detail and walk through the stages of the project.

In order to understand what we wanted to build, we held a few Zoom meetings with PurpleFire. The user journey was also mapped out. A predictive analysis and user research were performed to determine the validity of the idea.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the CEO, a Project Manager, and a UX Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

PurpleFire delivered a colorful, engaging UI/UX, which was exactly what we wanted. I was very impressed with the graphics and high-fidelity screens.

How effective was the workflow between your team and theirs?

The team's project management is excellent. In addition to messaging back and forth, we meet once a week to discuss updates and ask questions. I have never felt stressed or worried. They always responded quickly and took good care of us.

What did you find most impressive or unique about this company?

It was their unique focus on testing early and often, and hearing what real users thought about a flow, that we were looking for.

Are there any areas for improvement or something they could have done differently?

There isn’t anything major that stands out that they should improve upon.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager for a company that manufacture and exports bathroom fixtures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

We receive ongoing web development and SEO services from PurpleFire. The site is built using WordPress. Initially, we provided them with a lot of documentation, and they had to incorporate it into the specific areas of the platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

PurpleFire was chosen from a list of vendors. As a result of the additional services they provided that we hadn't even considered, we chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PurpleFire began by understanding who we were trying to reach with our website. A competitor analysis was then conducted, as well as a review of the websites of companies in the same industry. Following that, they provided an outline for our website based on the best features they saw on our competitors, and then they developed the website using WordPress.

How many people from the vendor's team worked with you, and what were their positions?

I worked with three people from PurpleFire.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we just launched the project, we haven't seen any significant results yet.

Describe their project management style, including communication tools and timeliness.

Professional and structured project management was provided by PurpleFire. We received weekly updates throughout the project, so we never felt out of the loop.

What did you find most impressive or unique about this company?

Their team had a great process, and they knew exactly what to do every step of the way.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

My job is to manage the IT department for an online clothing retailer. Our products include sports apparel and accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

PurpleFire was hired to improve the user experience and user interface of our shopping website. To ensure that everyone could use the solution, it was crucial to design an intuitive solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted six web developers after searching online. Based on their past projects, design skills, and cost estimate, we chose this vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Goals and objectives of the project were discussed at the kickoff meeting. In the next step, mockups and wireframes were developed for our website. The team developed an informational Wordpress site after several iterations. Our company's services were updated, and a contact form was added.

How many people from the vendor's team worked with you, and what were their positions?

As part of the process, we were in touch with a project manager. The project was also completed by two full stack developers and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw a double-digit increase in incoming leads and traffic after we launched our site. Our clients have responded favorably to the updated design, and they are more aware of what we offer.

Describe their project management style, including communication tools and timeliness.

The project manager and I communicated daily throughout the project. We were notified ahead of time about any delays.

What did you find most impressive or unique about this company?

We have a professional and easy-to-update website. As our team had never worked with WordPress before, they spent time teaching us how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

Initially, there were some minor bugs in the contact form. Our communication with them resulted in the issue being resolved very quickly.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

To design and develop a wesbite in wordpress.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on their good project, their experience and good will.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress

How many people from the vendor's team worked with you, and what were their positions?

Maybe 3 or 4

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They went above and beyond to deliver what I needed.

Describe their project management style, including communication tools and timeliness.

email. Slack etc

What did you find most impressive or unique about this company?

Easy to use and Fast

Are there any areas for improvement or something they could have done differently?

Needs to minor change in design.

BACKGROUND

Please describe your company and your position there.

In my role as owner of the consulting firm, I provide management consulting services. Our tech advisory services are targeted at enterprise-level clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

There was an outdated version of our website. Rather than invest in an in-house developer, we hired this team to design and develop our WordPress site. Our goal was to substantially increase our traffic by doing this.

SOLUTION

How did you select this vendor and what were the deciding factors?

In our area, we found six web developers and shortlisted them online. On the basis of their past projects, design skills, and cost estimate, we selected this vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The kickoff meeting discussed the goals and objectives of the project. The team then developed mockups and wireframes for our site. They developed an informational WordePress site after several iterations. Our content was updated to reflect our company's services, and a contact form was created.

How many people from the vendor's team worked with you, and what were their positions?

Throughout the process, we were in contact with a project manager. In addition, two full stack developers and a designer worked on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Month over month, our incoming leads and traffic to our landing page doubled after we launched our site. The updated design is well received by our clients, and their understanding of our services has improved.

Describe their project management style, including communication tools and timeliness.

Throughout the project, we communicated daily with their project manager. Any delays were told to us ahead of time so we could prepare. We coordinated using Slack, Jira, and Github, and it worked well.

What did you find most impressive or unique about this company?

Our site is professional and easy to update. The team took the time to teach us how to update the content themselves, since they had never worked with WordPress before.

Are there any areas for improvement or something they could have done differently?

There were some minor bugs on the contact form when we launched it for the first time. The issues were quickly resolved after we told them.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of a winery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

Our company hired PurpleFire to redesign our website which was a bit old.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our website needed to look modern and have an easy-to-use backend for content updates and maintenance. We aim to increase website traffic.

Describe the project in detail and walk through the stages of the project.

After selecting PurpleFire, we had several discovery meetings and a kickoff meeting. Every week, we met on Zoom to review progress and discuss wireframes and concepts.

How many resources from the vendor's team worked with you, and what were their positions?

There were multiple designers, software developers, and a project manager on the PurpleFire team. Many of the calls were supported by the CEO of the project, who assisted with project management.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Communication and project management were excellent during the design phase. They have very good design skills and understand best practices. We had weekly meetings and regular progress and feedback sessions.

How effective was the workflow between your team and theirs?

I really liked working with them because they listened to what we wanted to accomplish and shared recommendations. Their suggestions aren't just based on what we told them; they think through it.

What did you find most impressive or unique about this company?

Their work is consistent with high quality. All of what they do is spectacular, from how they set up the backend to how they deliver the design.

Are there any areas for improvement or something they could have done differently?

There isn’t anything I would have done differently. I was very happy with the experience.

BACKGROUND

Please describe your company and your position there.

I am the Operations Manager at IT Labs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

We were developing a project management tool that we wanted to launch as quickly as possible. In order to support our testing efforts, we contracted with this vendor. It was our goal to launch an app that was bug-free for a conference.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found four testers on Upwork and shortlisted them. Our decision to hire this vendor was based on their technical capabilities and price estimate after interviewing them.

Describe the project in detail and walk through the stages of the project.

During the development of our tool's core features, their team created automated tests. To ensure that everything was working correctly, they supported us with manual testing for some trickier tasks.

How many resources from the vendor's team worked with you, and what were their positions?

3 automation testers and 2 manual testers were directly involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Using automation to automate our testing saved us time. Before, all of the work was done manually. With this system, we can now check over 100 test cases over night, allowing us to focus on other tasks as well.

How effective was the workflow between your team and theirs?

We had a strict schedule, so they had to keep up. During every sprint, they provided us with an overview of any errors they detected and potential solutions. In addition to that, we communicated using Skype and Slack, and they had access to our GitHub repository.

What did you find most impressive or unique about this company?

At an affordable price, they provided high-quality QA testing and often recommended alternative solutions.

Are there any areas for improvement or something they could have done differently?

They should provide penetration testing. It would help them expand their services as a result.