Protolabz eServices

BACKGROUND

Please describe your company and position.

I am the Chief Operations Officer of Scaled Insights

Describe what your company does in a single sentence.

Scaled Insights' Behavioral AI helps Health Care Practitioners get their patients to follow doctors orders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protolabz eServices to accomplish?

• At Scaled Insights, we’re dedicated to helping healthcare practitioners encourage their patients to adhere to medical advice through our pioneering Behavioral AI. Our platform uses natural language samples to create in-depth personality profiles that rival traditional, time-intensive assessments. As a rapidly expanding company with roots in prestigious institutions like Cambridge University and the Mayo Clinic ASU Accelerator, we recognized that we needed a modern, intuitive web platform that could match the sophistication of our AI technology and support our growth. We hired Protolabz eServices to redesign our website and enhance our UX/UI, aiming for an experience that reflects our cutting-edge technology and resonates with our clients in the medical industry.

SOLUTION

How did you find Protolabz eServices?

Clutch Site

Why did you select Protolabz eServices over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Protolabz eServices were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Protolabz eServices undertook a comprehensive approach to our project, from discovery and design to development and testing. They began by immersing themselves in our unique industry and product, asking thoughtful questions to truly understand the impact and intricacies of Behavioral AI. This groundwork led to a design phase where their team crafted wireframes and prototypes that emphasized both functionality and aesthetic appeal. They designed a layout that effectively conveys our complex AI capabilities to medical professionals and patients alike, making the platform accessible yet powerful.

The scope of work included an entire website overhaul focused on user experience, with clear pathways for healthcare practitioners to explore our services, understand our technology, and engage with our platform. Key deliverables included a responsive design, optimized navigation for seamless browsing, and a highly visual landing page that simplifies our complex technology. Protolabz also integrated interactive elements to showcase our AI-driven personality profiles, allowing prospective users to see the benefits firsthand. Their UX/UI improvements have not only made the site more visually appealing but have also streamlined the user journey, which was critical for an audience that values both efficiency and depth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of Protolabz eServices’ work have been clear and impactful. Post-launch, we observed higher engagement levels, with users spending more time exploring our platform and diving into our content. Our bounce rate dropped significantly, which we attribute to the improved navigation and the inviting, user-friendly layout. Additionally, feedback from healthcare professionals has been overwhelmingly positive; they appreciate the way our technology is now presented, which makes it easier for them to grasp and communicate its value to patients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Protolabz eServices managed the project efficiently, meeting all the agreed timelines and milestones with consistency. Their project manager maintained open lines of communication, keeping us updated at every stage. They demonstrated flexibility whenever we needed adjustments, often suggesting solutions we hadn’t considered, which underscored their commitment to understanding our needs. They promptly addressed any feedback, and any minor roadblocks were handled quickly and professionally.

What was your primary form of communication with Protolabz eServices?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of working with Protolabz eServices was their dedication to understanding our field of Behavioral AI. They didn’t just focus on delivering a visually pleasing website but invested the time to understand our technology and how it benefits healthcare providers. This level of engagement made a significant difference in the final product, as it is clear that every feature, layout, and function was designed with our mission and audience in mind.

Are there any areas for improvement or something Protolabz eServices could have done differently?

If there’s one area for Protolabz to consider, it would be a bit more rigorous testing before each launch. While we’re extremely pleased with the outcome, we encountered a few minor bugs post-launch that needed prompt attention. However, Protolabz quickly resolved these, demonstrating their commitment to quality and customer satisfaction.

BACKGROUND

Please describe your company and position.

I am the Angel Investor | Advisor of Datatron

Describe what your company does in a single sentence.

Dataton specializes in developing innovative audiovisual solutions, including software and hardware, for live events, exhibitions, and immersive experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protolabz eServices to accomplish?

• We needed Protolabz to develop both web and mobile versions of our platform from scratch, even though we weren’t fully clear on the design or functionality at the start. The goal was to create an intuitive, interactive platform that would simplify the complexities users face when navigating test cases.

SOLUTION

How did you find Protolabz eServices?

Online Search

Why did you select Protolabz eServices over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Protolabz eServices were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Protolabz took on a wide range of responsibilities, including:
•    Designing a clean, visually appealing, and user-friendly interface.
•    Streamlining processes to make the user experience seamless.
•    Integrating real-time data feeds related to testing.
•    Building comprehensive user flows to guide navigation.
•    Providing research and analysis tools to add value for users.
•    Ensuring everything worked smoothly on mobile.
•    Implementing top-notch security measures.
•    Offering responsive customer support throughout the project.
•    Conducting thorough testing and quality assurance before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time, just as we had planned, with minimal bugs and almost no post-launch issues. The smooth rollout was a strong indicator of Protolabz’s commitment to quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was reliable and met all our deadlines, even accommodating updates or tweaks quickly. They made us feel fully supported and kept us informed every step of the way.

What was your primary form of communication with Protolabz eServices?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to simplify and optimize complex workflows was truly impressive. It was clear they have a strong understanding of user experience, and they consistently focused on making the platform easy to navigate.

Are there any areas for improvement or something Protolabz eServices could have done differently?

Seriouly, everything went really well with our collaboration. 

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of Root Minerals

Describe what your company does in a single sentence.

We manufacture professional cosmetics that are Vegan Certified & Cruelty Free for all skin types and styles!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protolabz eServices to accomplish?

• Easier and more efficient way to shop
• Increase sales
• Marketing through the app

SOLUTION

How did you find Protolabz eServices?

Online Search

Why did you select Protolabz eServices over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Protolabz eServices were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over 100+ products uploaded and coded in with dropdowns. Graphics and main console designed to deliver fast experience, no friction and easy to navigate

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in sales and customer reviews/feedback from clients/customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely delivered on time, the team treated me like family. They were extremely patient (as I'm not a techy person!) step by step guided me through all aspects!

What was your primary form of communication with Protolabz eServices?

Email or Messaging App

What did you find most impressive or unique about this company?

The team culture and dedication to my project. They all worked tirelessly around the clock to make it happen! Lovepreet and Bhanu in particular are some of the most outstanding individuals you will ever meet!

Are there any areas for improvement or something Protolabz eServices could have done differently?

Not at all, they have impressed me on every single front!

BACKGROUND

Please describe your company and position.

I am the CEO of FastTrack Studio

Describe what your company does in a single sentence.

3D Art Outsourcing Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protolabz eServices to accomplish?

• Full Website Development
• Website Maintenance
• Multiple Dev Cycles

SOLUTION

How did you find Protolabz eServices?

Online Search

Why did you select Protolabz eServices over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Protolabz eServices were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ProtoLabz created fully custom website for us. during this time we wend through multiple development cycles to get every detail perfect. Next to this they also used the structure of this website to create another smaller branch-off website for me

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each development cycle was finished fast and efficient until the website has been completed. Next to this they were very receptive to feedback and often went the extra mile.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All projects have been delivered on time and they work very efficient. They are always responsive and ready to work on short notice.

What was your primary form of communication with Protolabz eServices?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Always ready to work, Flexible and understanding with our budgets and no task was too difficult for them.

Are there any areas for improvement or something Protolabz eServices could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Manager of Jrvstore

Describe what your company does in a single sentence.

E-Commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protolabz eServices to accomplish?

• Responsible company
• Good customer service
• Quality service

SOLUTION

How did you find Protolabz eServices?

Online Search

Why did you select Protolabz eServices over others?

High ratings

How many teammates from Protolabz eServices were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The work met my expectations, and the results were super positive

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firstly, the design of the store, secondly, the constant praise for the good work of your team, thirdly, the high quality of the store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was done in less time than expected. Mr. Raman is super attentive and patient, he took care to answer my questions on time and in detail.

What was your primary form of communication with Protolabz eServices?

Virtual Meeting

What did you find most impressive or unique about this company?

Their commitment to work and seriousness were outstanding

Are there any areas for improvement or something Protolabz eServices could have done differently?

So far, I think it's good, maybe lower the prices of the project costs a bit