Name: Protek-IT
Address: 5019 W Lawrence Ave, Chicago, United States, IL, 60630, US
Telephone: 773-907-0600
Price range: $150 - $199
Rating: 5.0

Award-winning Managed IT Services in Chicago

Protek-IT is a Chicago-based managed IT services provider focused on clear guidance, fast support, and technology that works for your organization. We support mid-sized businesses, labor unions, and nonprofits that need dependable IT without hidden fees, long waits, or vague answers.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Chicago, IL
Year founded
Founded 2003

Overview by:

Florian Militaru

President About the Team

Service Lines

IT Managed Services: 55%
IT Strategy Consulting: 30%
Cybersecurity: 15%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 50%
Threat/Attack Simulations: 50%

Digital and IT Strategy Consulting Focus

Digital Transformation: 25%
IT Assessment: 25%
IT Service Management Consulting: 25%
Virtual CIO Services: 25%

IT Managed Services Focus

Help desk: 40%
Disaster Recovery: 20%
Managed Hosting Services: 10%
Managed Software Application & Solutions: 10%
Network: 10%
Hardware: 5%
Security: 5%

Industries

Non-profit: 35%
Manufacturing: 20%
Business services: 15%
Financial services: 15%
Real estate: 15%

Clients

Small Business (<$10M): 90%
Midmarket ($10M - $1B): 10%

IT Managed Services IT Strategy Consulting Help desk Network

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Protek-IT offers competitive pricing that fits various budgets, with project costs ranging from $2,000 annually to $25,000 for specific engagements. Clients appreciate the value for cost, citing excellent service and efficiency, making them a strong choice for IT needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 9 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Protek-IT Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Growing Firm with Minor Growing Pains

While Protek-IT is a growing firm, some clients noted minor issues like staff turnover, but they were quickly addressed.
Cost-effective and Budget-friendly

Protek-IT is recognized for providing good value for cost, making them a preferred choice for companies with budget constraints.
Effective Remote Work Support

Protek-IT supports remote work transitions, enhancing security and efficiency, and optimizing tools for remote team operations.
Efficient IT Solutions and Support

Protek-IT provides efficient and reliable IT solutions, enhancing productivity and streamlining processes for various businesses, from unions to consulting firms.
Impressive Troubleshooting and Problem-solving

Clients are impressed by Protek-IT's troubleshooting capabilities, which help maintain smooth operations and quickly resolve technical issues.
High Customer Satisfaction and Responsiveness

Clients appreciate Protek-IT's responsiveness and customer service, noting their quick resolution of issues and attentive communication.

Was this helpful?

Protek-IT Reviews

Submit a Review

Verified

All Filters

0 selected

Sort by

IT Managed Services IT Strategy Consulting
IT Consolidation IT Operations Management Consulting Help desk Managed Hosting Services Network Other IT managed services
Less than $10,000
May 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The schedule has been maintained, and any issues have been resolved promptly."

Jan 23, 2026

President, Mid Lakes Survey Company

Nate Messer

Other industries
Antioch, Illinois
1-10 Employees
Online Review
Verified

Protek-IT provides IT support to a land survey company. They've set up and serviced the client's network and cloud server.

Protek-IT has provided a very stable solution for the client's IT needs and promptly resolved any issues. The team adheres to deadlines and demonstrates excellent customer service. They also communicate through email, messaging apps, and in-person meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Mid Lakes Survey Company

Describe what your company does in a single sentence.

Land Survey Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protek-IT to accomplish?

Maintain a cloud back up
provide IT support

SOLUTION

How did you find Protek-IT?

Referral

Why did you select Protek-IT over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Protek-IT were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up and service our network and cloud server

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very stable solution for our IT needs and quick response to any issues that come up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The schedule has been maintained, and any issues have been resolved promptly.

What was your primary form of communication with Protek-IT?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Excelent customer service.

Are there any areas for improvement or something Protek-IT could have done differently?

None to note

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Data Privacy Consulting IT Assessment Help desk Network
Confidential
Apr. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very flexible and helpful when we have ad-hoc requests."

Nov 20, 2025

Senior Manager, Sales Effectiveness Consultancy

Anonymous

Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified

Protek-IT provides managed IT services for a sales effectiveness consultancy. The team is responsible for ongoing network monitoring, help desk support, and general IT guidance.

Protek-IT has delivered progress reports and updates on the resolution of help desk tickets. The team has consistently responded to requests promptly and effectively resolved issues. Their flexibility, quick response, and helpfulness have stood out in the partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Manager & Lead Data Scientist of a consulting company

Describe what your company does in a single sentence.

Sales Effectivness Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protek-IT to accomplish?

Be our IT provider

SOLUTION

How did you find Protek-IT?

Past relationship

Why did you select Protek-IT over others?

High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Protek-IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Protek is our managed service provider for IT. Their work includes ongoing monitoring of our network, helpdesk services for IT related troubleshooting, ocassional consulting on data security questionaires our clients ask us to answer, and other general IT outsourcing and guidance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have monthly reporting and quarterly updates on KPIs around data and IT security. Additionally we get updates on how many and how quickly they responde to and resolve help desk tickets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver items on time. They are timely in responding to helpdesk tickets and providing us with monthly reporting and quarterly business reviews.

What was your primary form of communication with Protek-IT?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are very flexible and helpful when we have ad-hoc requests. They are also quick to respond and quick to resolve things we ask for help on.

Are there any areas for improvement or something Protek-IT could have done differently?

RATINGS

5.0

IT Managed Services
Network Other IT managed services Telecom Vendor Procurement & Selection
$10,000 to $49,999
Apr. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We found them to be very reliable, and they clearly cared about our business."

Nov 1, 2024

Partner, Telesto Strategy

Ben Vatterott

Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified

Protek-IT worked with a consulting company to set up their new office's hardware and software. This involved setting up the client's workspaces, network, and videoconferencing and room-booking systems.

Protek-IT executed their tasks flawlessly, resulting in zero network and system issues and a successful engagement. The team maintained regular communication, delivered on time, and was receptive to the client's needs and requests. Their flexibility, reliability, and great support stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Partner of Telesto Strategy

Describe what your company does in a single sentence.

Strategy and management consulting on sustainability/ESG topics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Protek-IT to accomplish?

Buildout of new office space

SOLUTION

How did you find Protek-IT?

Referral

Why did you select Protek-IT over others?

High ratings
Good value for cost
Referred to me

How many teammates from Protek-IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Protek-IT supported us in the IT buildout of our new office. Their scope covered both hardware and software including our wifi/network, videoconferencing systems, workstations, room booking systeem, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Protek-IT was professional and efficient throughout the process. Our IT systems were online within just a few days of opening the office and far outpaced other vendors (e.g., office plants, internet service provider). We've had zero issues with any of the systems thus far and are very pleased with the work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They shared regular updates, had calls when necessary, and delivered the work on schedule. They were flexible with the logistics to fit our needs.

What was your primary form of communication with Protek-IT?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We found them to be very reliable, and they clearly cared about our business.

Are there any areas for improvement or something Protek-IT could have done differently?

RATINGS

5.0

Cloud Consulting & SI
$50,000 to $199,999
June 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Their team comes onsite to finalize all stages and ensure that all employees are up and running."

Oct 26, 2022

Director of Operations, Law Firm

Janine Jones

Legal
Chicago, Illinois
11-50 Employees
Online Review

Protek-IT is helping a law firm migrate from a server to the Azure cloud using a remote desktop environment for their two locations. Their tasks also include upgrading the client's devices and software.

Protek-IT has successfully migrated the client's system to the cloud and upgraded their technology without little to no issues. Since hiring the vendor, the client has experienced fewer technical problems. Moreover, the vendor responds quickly and completes tasks calmly, ensuring a smooth process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Kriha Boucek is a law firm handling cases for School Districts, Universities and Municipal clients. I am the Director of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Protek-IT?

We hired ProTek to migrate us from a server to the cloud environment. This included upgrading all devices, software and Prolaw billing software which was complicated and needed to be coordinated with the Prolaw tech team.

SOLUTION

How did you select this vendor and what were the deciding factors?

I contacted 6 local providers and based on research of the company's websites, reviews from multiple internet sites, and in person interviews we selected ProTek. The deciding factors were a combination of their sound understanding of what the project would take, the exceptional customer service we received before even being hired, the responsiveness of their group to all questions.

Describe the project in detail and walk through the stages of the project.

We had many meetings from discovery of the project to actual detailed implementation of the structure. We worked closely with the Owner, Florian, the Account Manager Nick to a plan in place. We would migrate from a server to an Azure cloud, using a remote desktop environment for our 2 locations. This would allow us to access everything on all devices at any time. We also rolled in a tech upgrade on laptops and ipads. Their team comes onsite to finalize all stages and ensure that all employees are up and running.

How many resources from the vendor's team worked with you, and what were their positions?

Owner, Florian
Account Manager, Nick
Adin
Casey
Andrew
Andrew

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The cloud migration was a great success. Moving to the cloud or upgrading tech always comes with little issues in logging, settings, software upgrade issues but ProTek has handled everything that has come up smoothly and with little difficulty. We actual have so many less problems and issues with ProTek as our tech team.

How effective was the workflow between your team and theirs?

We have a really great Account Manager in Nick. He is great to work with, clear on what needs to be done to accomplish the task and has a very calm demeanor. He always pulls together whatever it takes to make sure we are running smoothly.

What did you find most impressive or unique about this company?

The Teams quick responses to any and all questions or requests. No waiting days on end only to be scheduled further out. This group is always at the ready.

Are there any areas for improvement or something they could have done differently?

I would say that there are no areas for improvement per say but as a future looking idea I would recommend they provide an option for after hours help.

RATINGS

5.0

Showing 11-14 of 14 Reviews

Our Story

Decades ago, we started in a small shop with one screwdriver and a belief in doing good work and treating people right. That same approach guides us today as we learn how your business actually runs, solve problems completely, and support you with honesty and follow-through.

Clients come to us because they’re tired of repeating themselves and just want an IT team that is quick, pays attention, and follows through. That’s our standard.

Meet the Team

I built Protek from a small Andersonville repair shop into a reputable Chicago MSP by being honest, clear, and focused on what clients need. I’m always improving our systems, learning from what doesn’t work, and making sure people feel taken care of.

I’m passionate about connecting with people and solving problems. I focus on practical, efficient solutions that help our Partners achieve their goals, while keeping technology conversations personal and approachable.

Over the years, I’ve worked on every part of technology and IT projects, helping me anticipate issues, give clients clear steps, fewer surprises, and a smoother path through the messier parts that usually cause delays.

I tackle the more complicated IT issues and help keep Microsoft 365 running smoothly and securely, handling the tough behind-the-scenes tech so our clients stay productive and focused on their work.

I began as a technician in 1999, launched my IT services company in 2002, then joined Protek-IT in 2023 through acquisition. I focus on cost-effective, client-centered solutions and handle scoping, escalations, and process development.

I keep our teams organized, your users in the loop, projects moving, and communication clear. I handle the behind-the-scenes IT, so our clients can focus on their work, not password resets and error messages.

What Sets Us Apart

Honest Guidance

We provide clear, straightforward IT advice with no jargon, gimmicks, or hidden agendas. You will get real insights and no-BS recommendations that you can trust.

Relentless Improvement

We stay ahead of technology shifts, refining our tools and approach to provide you with modern, secure, and high-performing IT solutions that are right-sized for you.

Tailored Solutions

We design IT around your unique goals and challenges to ensure our solutions are practical, affordable, dependable, and match up with your long-term success.

Quick Facts

22 years in business

Team Breakdown

Support Coordinators (2)

Service Desk (5)

Management (1)

Projects (1)

Tools and Technology

Microsoft Teams

OneDrive

SharePoint

Microsoft Outlook

Microsoft Azure

Power BI

Azure

Commonly Asked Questions

It sure does! We have a deep understanding of NPOs' and labor unions' fiscal responsibilities, as well as knowing how important it is to keep your donors’ and members’ data secure. Perfectly mixed and matched tech helps you reach more people, protect PII, and move your mission forward. We are already supporting many nonprofits and labor unions in Chicago to help them harness technology and offer packages customized for their needs and budgets.

Our core capabilities include: Managed IT Services for Chicago businesses, labor unions and nonprofits Help Desk Support Services IT Consulting Cloud Services We also offer Cybersecurity Services for Chicago businesses, Network Support, and Business Phone System setup and support.

We serve businesses of all types in the construction, consulting, engineering, financial, legal services, logistics, manufacturing, real estate, non-profit, and labor unions!

Locations (1)

5019 W Lawrence Ave Chicago, IL, United States 60630

10 - 15

Contact Protek-IT

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from Protek-IT like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

Bright Promises Foundation

(1)

Bright Promises

INTERNATIONAL ASSOCIATION OF BRIDGE STRUCTURAL & ORNA IRON WORKERS 395

(1)

Nicole Kelly

Outlook

(1)

Matthew Cleaver

Additional Connections

(1)

Protek-IT

Award-winning Managed IT Services in Chicago

Overview by:

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Protek-IT Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Growing Firm with Minor Growing Pains

Cost-effective and Budget-friendly

Effective Remote Work Support

Efficient IT Solutions and Support

Impressive Troubleshooting and Problem-solving

High Customer Satisfaction and Responsiveness

Reviews mentioning:

Protek-IT Reviews

IT Support for Land Survey Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Sales Effectiveness Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud Migration for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Florian MilitaruPresident

Nicholas Plagman-FrankAccount Executive

Laura MathisIT Project Manager

Andrew FlechtnerSenior IT Support Specialist

Matt JarvisIT Consultant

Christina PintadoOffice Manager

What Sets Us Apart

Quick Facts

Team Breakdown

Tools and Technology

Commonly Asked Questions

I work for a nonprofit organization/labor union. Does Outsourced IT Support work for me?

What type of outsourced IT support services do you offer?

What industries do you serve?

Location

Locations (1)

Contact

Connections

Bright Promises Foundation

INTERNATIONAL ASSOCIATION OF BRIDGE STRUCTURAL & ORNA IRON WORKERS 395

Outlook

Additional Connections