Probey Services

BACKGROUND

Please describe your company and position.

I am the Head of Brand Management of SPORT 2000 GmbH

Describe what your company does in a single sentence.

SPORT 2000 GmbH is a European sports retail purchasing and marketing cooperative that negotiates centralized procurement, provides brand and marketing support, and supplies affiliated sports goods retailers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• When SPORT 2000 GmbH first reached out to Probey Services, our main goal was to rebuild and modernize our web presence. As a large European cooperative with many partner retailers, our website had to do more than just showcase products — it needed to connect suppliers, brands, and store owners in one organized digital space. We wanted a system that could manage product catalogs, handle supplier updates, and allow our member stores to easily access promotional materials and marketing resources. The challenge was that our old site was slow, scattered, and didn’t support the scale or flexibility we needed for multiple regions. We hired Probey Services because we needed a capable partner to create a strong, easy-to-manage platform that aligned with our brand identity and operational goals.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services began by doing a full audit of our existing systems and content structure. They worked closely with our internal marketing and IT teams to plan a web solution that could serve both retail partners and our corporate staff. The scope of work included designing and developing a responsive website with a custom CMS integration. The team also created a secure partner portal where retailers could log in, download campaign materials, check product availability, and access centralized news updates. Their key deliverables included: A redesigned website with modern visuals that reflect our brand identity. Custom-built tools for managing member stores and promotions. Integration with our internal product database for live catalog updates. Optimization for multiple languages and regional content. Training sessions for our internal staff to manage and update the site independently. Probey Services also handled the website’s backend infrastructure, ensuring it could support high traffic and quick content loading. Throughout the process, they maintained clear communication with our team and often suggested small but smart adjustments that improved the final outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The finished website was not only visually impressive but also much faster and more reliable. Our regional managers quickly noticed how easy it became to upload campaign materials or publish partner news. The navigation is now cleaner, and even our non-technical staff can manage content updates without needing IT support. Member feedback has been very positive, with many commenting that the new portal saves them time when accessing product data or downloading media kits.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, Probey Services performed well. They followed a structured timeline and used simple tools for task tracking, which kept everyone in sync. Whenever we had change requests, they responded promptly and adjusted without disrupting the schedule. There were moments when our internal review process took longer than expected, but the team remained patient and flexible, often sending reminders or helping us prioritize tasks.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Probey Services was their commitment to understanding how our organization works. They didn’t just build a website — they took the time to learn about our workflow and the relationships between our suppliers, stores, and corporate teams. That understanding made the final product far more useful than we first imagined. Their developers were also open-minded and quick to provide practical solutions instead of long technical explanations.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one thing that could be improved, it would be expanding post-launch support hours for clients in different time zones. We occasionally had to wait for their morning to get small fixes addressed. Still, their follow-up service and willingness to train our staff made up for that minor delay.

BACKGROUND

Please describe your company and position.

I am the General Manager of Dodaco Srl

Describe what your company does in a single sentence.

Dodaco Srl is a packaging company in Italy that specializes in filling flexible pouches with fruit & vegetable purees, smoothies, juices, nectars, cereals, spices and dairy products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

At Dodaco Srl, we wanted to modernize our online presence and make it easier for our international clients to learn about our packaging services. Our old website was slow, had poor visuals, and didn’t reflect the quality of our production facilities or our flexible pouch solutions. 
We hired Probey Services to help us rebuild our site so it could better tell our story, show our product range, and make it easier for customers to reach us from any part of the world. The main goal was simple — build a website that felt professional, easy to navigate, and true to the values of our company.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services started by reviewing our existing content and talking with our marketing and production teams to understand what mattered most. They created a complete web development plan that covered structure, layout, visuals, and content flow. Their team designed a clean and modern interface that showcased our pouch-filling lines, the different categories of products we handle — from fruit purees to dairy — and the technology we use for packaging. 
They also built a custom CMS so our staff could update product data, photos, and news without needing technical help. The website was built with performance in mind — optimized images, responsive design for all devices, and integration with our internal inquiry form that directly connects to our sales department. They also made sure the site complied with European data and privacy regulations, which was important for us as an Italian manufacturer. 
Probey handled everything — from front-end design to back-end setup — and guided us through each stage with regular calls and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website transformed how we present ourselves online. Our clients now comment on how easy it is to navigate and how clearly our processes are explained. We started receiving more inquiries through the contact form than we used to through email. The website loads quickly, even for users outside Europe, and looks professional on phones and tablets — something we struggled with before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and reliable. Probey delivered every milestone on time and always communicated when something required our input. Whenever we requested changes — whether it was a new section for client testimonials or adjustments to the Italian translation — they handled it without delay.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Probey Services was how involved they were in understanding our business, not just the technical side. They didn’t use complicated words or push unnecessary features. Instead, they focused on what would make the site work better for us and our clients. It felt like having an in-house team that cared about our goals.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one thing they could do differently, it would be to provide short video tutorials for content updates — that would help our staff remember small steps without needing to ask again. Still, they always respond quickly whenever we reach out, so it’s not a major issue.

BACKGROUND

Please describe your company and position.

I am the Editor in Chief of Diaspora Pulse Magazine

Describe what your company does in a single sentence.

Diaspora Pulse Magazine highlights stories, culture, and achievements of global diasporas, connecting communities through news, lifestyle, and inspirational features.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• When we decided to launch the Diaspora Pulse Magazine mobile app, our main goal was to make it easy for people in the diaspora to connect with stories and cultures that reflect who they are. We needed an app that could feature articles, podcasts, event updates, and digital issues of the magazine — all in one place. We wanted readers to browse stories smoothly, get notifications for new releases, and even share content directly from the app. Before working with Probey Services, we had a basic website but no mobile presence. Most of our audience accessed content from their phones, and engagement was dropping because our site didn’t adapt well to smaller screens. We hired Probey Services to help us create a proper mobile app that could grow with our audience, improve reading experience, and make our brand feel modern and connected.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services handled everything from start to finish — from design, to development, to publishing on both iOS and Android stores. They first met with us to understand the magazine’s voice and the kind of experience we wanted users to have. They built a prototype that matched our brand colors and layout preferences, showing exactly how articles, videos, and featured stories would appear. The app included a news feed, push notifications, offline reading, and integrated media playback for interviews and cultural podcasts. They also built an admin dashboard so our editorial team could upload stories, schedule releases, and manage user comments without needing technical help. They set up testing sessions where our small reader community gave feedback, and Probey Services adjusted the layout and navigation based on that. Even when we asked for last-minute updates — like adding a section for diaspora business highlights — they handled it quickly and with patience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the app went live, we saw a real difference. Our readers mentioned how easy it was to access content, especially older stories they had missed. Engagement increased through the push notifications that kept users informed about new issues and cultural features. What stood out most was how smooth the reading experience felt — fast loading times, clean visuals, and no glitches during content uploads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was steady and open. They gave us weekly updates, shared clear progress reports, and were easy to reach on short notice. When deadlines were close, they worked extra hours to make sure each milestone was ready as promised. We always knew what was happening next and never had to chase them for answers.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Probey Services was how deeply they cared about understanding our audience. They didn’t just build what we asked for; they made suggestions that made the app better — like creating an “Explore by Region” feature that lets users find stories from their home countries or communities.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one thing that could be improved, it would be to have a bit more training material for our in-house editors to manage backend updates on their own. While the dashboard is simple, a few short video guides would make it easier for new team members to learn faster. Other than that, everything from their work ethic to their creative input exceeded what we expected.

BACKGROUND

Please describe your company and position.

I am the Head of Digital Marketing of Virgin Media

Describe what your company does in a single sentence.

Virgin Media provides broadband, TV, mobile, and landline services to residential and business customers across the United Kingdom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We brought in Probey Services to help us rebuild part of our web infrastructure at Virgin Media. Our goal was simple but ambitious — we wanted a faster, cleaner, and more flexible web platform that could handle higher traffic and give customers a smoother experience when browsing and managing their broadband, mobile, and TV accounts. We were also looking to modernize our internal tools so that updates could be made faster without affecting the live site. Before working with them, our system had several slow-loading sections and an outdated content management flow, which made it hard to roll out new promotions quickly. We needed a team that could both understand our challenges and deliver a stable, scalable solution without disrupting service to our users.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services handled the full cycle of the web development project — from design adjustments to backend integration. They started by analyzing our existing system, then proposed a modern web architecture that would fit both our technical and business needs. The scope of work covered rebuilding our customer account section, optimizing key landing pages for speed, and improving the way content is managed across different departments. One of the main deliverables was a responsive web dashboard that allows customers to manage broadband and mobile services seamlessly. They also helped us integrate new APIs for real-time plan updates and billing notifications. Alongside the development, their team worked closely with our in-house IT and security departments to make sure everything followed compliance standards. Every phase was clearly documented, and they made it easy for our internal team to take over after deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch, we saw a clear improvement in site performance and user engagement. Customer feedback became noticeably better — fewer complaints about login delays and smoother transitions between broadband, TV, and mobile sections. Internally, our content and tech teams found it easier to update pages and roll out new offers without long development cycles. The new platform has been stable, even during peak campaign traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management stood out. The Probey Services team stayed organized, communicated well, and delivered each milestone on schedule. Even when we requested late changes, they managed them calmly and found smart ways to keep everything on track. They used short check-in meetings and quick turnaround testing, which helped us make decisions faster.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how practical and hands-on they were. They didn’t just follow instructions — they pointed out better ways to simplify workflows and reduce future maintenance needs. Their developers showed real understanding of both the business side and the customer experience side, which is rare.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one area they could improve, it might be creating even more detailed training materials for our less technical staff after handover. Still, their support team remained available to guide us even after the main delivery, which balanced that out.

BACKGROUND

Please describe your company and position.

I am the Director of Program Management of Equilo

Describe what your company does in a single sentence.

Equilo, a data analytics SaaS platform focused on gender equality and social inclusion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We brought in Probey Services to upgrade our core platform and improve how our users interact with complex data. Our main goals were to rebuild the system for better speed and stability and to give the interface a more modern, structured design. We needed their expertise in Custom Software Development and Web Design to make the platform more intuitive while maintaining the analytical depth our clients rely on.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration covered several technical and design milestones that completely reshaped how our system operates and looks. Custom Software Development:The team at Probey Services reworked the back-end framework of our analytics platform. They developed custom modules to automate data processing and reduce the manual work needed to manage our databases. The system now handles large volumes of real-time data smoothly, using optimized caching and query structures. They also created configurable dashboards where users can generate custom reports and visual analytics without technical assistance. Web Design & Interface Rebuild:Alongside the software upgrade, Probey Services overhauled the platform’s design to make it more engaging and functional. They introduced an updated visual hierarchy for our data panels, simplified navigation, and implemented responsive layouts for all device types. The focus was on ensuring the interface felt light, easy to explore, and visually aligned with our brand. Integration & Testing:They worked on integrating our new modules with existing APIs and external data sources. After development, the team conducted extensive testing to ensure every part of the system performed as expected. This included stress testing, accessibility checks, and browser optimization. Post-Launch Refinement:After deployment, Probey Services monitored the platform closely to identify and fix minor issues. Their feedback-driven approach helped refine several areas quickly, especially around data visualization and user onboarding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were immediate and noticeable. The platform’s performance improved dramatically—load times decreased, user session durations increased, and data reports that once took minutes now generate in seconds. Our clients have commented on how much easier it is to find insights and navigate complex datasets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their workflow was structured and very transparent. The team provided regular progress updates and visual previews of each design stage. Communication was consistent through online meetings and shared project dashboards, making it easy to track every milestone.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to take a technically complex system and make it feel simple for end-users stood out the most. The balance between aesthetics and functionality was handled perfectly, showing a clear understanding of how our platform is used in real-world scenarios.

Are there any areas for improvement or something Probey Services could have done differently?

The only small adjustment we’d suggest would be faster turnaround on design mockups during feedback rounds. Beyond that, everything, from delivery quality to communication was excellent.

BACKGROUND

Please describe your company and position.

I am the CEO of Tudu

Describe what your company does in a single sentence.

We are a material procurement platform that specifically works in construction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We teamed up with Probey Services to revamp our entire digital infrastructure. Our goal was to modernize Tudu’s procurement platform to make material sourcing more efficient, user-friendly, and responsive to customer needs. We wanted a new website that could handle heavy transaction volumes, a stronger back-end system to manage supply data in real time, and a consistent design language across all digital touchpoints.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration covered a wide spectrum of development and design tasks, executed in several stages to ensure quality and stability at every step. Website Redesign & UX Overhaul:Probey Services conducted a full audit of our existing website, pinpointing usability gaps and technical limitations. They then redesigned the front end with a clear focus on accessibility, mobile responsiveness, and visual coherence. Every page, from product listings to vendor dashboards, was restructured with improved navigation flow, simplified content blocks, and a consistent design system that aligned with our brand identity. Custom Procurement Software Development:Their development team engineered a customized backend solution that automated our procurement workflows. It included real-time material tracking, automated supplier matching, and a digital approval chain to reduce manual paperwork. They integrated intelligent search filters that allow users to locate materials based on price, quantity, and location instantly. A built-in analytics dashboard now tracks supplier performance, order trends, and fulfillment metrics in real time. Web Development & System Integration:Probey Services built the entire system using modern web frameworks, ensuring fast load speeds and robust scalability. They also integrated secure APIs for logistics, payments, and inventory synchronization, allowing our team to manage procurement activities within a single unified environment. Additionally, they optimized our server infrastructure to handle peak traffic periods without downtime. Ongoing Maintenance & Optimization:Beyond launch, Probey Services provided continuous monitoring, regular code optimization, and monthly performance updates. They refined minor UI details based on feedback, ensuring the system evolved smoothly alongside our business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within three months of deployment, our operational efficiency saw a measurable lift, order processing time decreased by nearly half, and supplier engagement through the platform increased significantly. The redesigned site improved average session duration by 65%, and our internal team reported far fewer system bottlenecks. These results directly contributed to higher client satisfaction and more predictable procurement cycles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their workflow was methodical and transparent. Each phase began with clear milestones and ended with a review session where deliverables were discussed in detail. Communication channels were kept open through Slack and scheduled video meetings, making it easy to track progress or provide instant feedback. Their adaptability and openness to suggestions made the collaboration smooth and productive.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Probey Services impressed us with their blend of design creativity and technical depth. They approached the project like true partners, anticipating challenges before they surfaced, suggesting better alternatives, and ensuring every module aligned with our operational vision.

Are there any areas for improvement or something Probey Services could have done differently?

If there’s one area that could be refined, it would be to increase the speed of iteration during the prototype testing stage. Nonetheless, their responsiveness and dedication to achieving excellence made up for any minor delays.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Kitare MFO

Describe what your company does in a single sentence.

Investment management application development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We turned to Probey Services with the intention of modernizing our digital infrastructure. As a financial services provider, we needed a reliable web platform, a professional online presence, and custom-built tools that could make our operations more efficient while giving clients a smoother experience. The partnership aimed to merge strong functionality with security and professional design, ensuring we could better support our clients while also simplifying internal workflows.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services approached the engagement with a thorough and structured plan, addressing both front-end presentation and back-end systems. The work was divided into several key streams: Website Redesign & Presentation Layer Crafted a new website with a clean, corporate aesthetic aligned with our brand identity. Ensured the layout was intuitive, making it easier for clients to explore services and request assistance. Built responsive templates optimized for both desktop and mobile devices. Integrated features such as multi-language options and accessibility functions for wider reach. Web Platform Development Engineered a secure portal where clients can log in to view documents, performance reports, and communication updates. Incorporated two-factor authentication and role-based access for enhanced data protection. Added modules to automate client registration, service requests, and document sharing. Optimized the platform for high availability and reliability, reducing downtime. Custom Software Solutions Designed specialized reporting tools that generate financial insights and performance dashboards for internal and external use. Automated several repetitive manual tasks, improving efficiency across different departments. Created a compliance-ready framework to handle sensitive financial data in line with regulations. Developed tracking systems that allow management to monitor client activity and investment trends in real time. Security & Compliance Layer Implemented industry-standard encryption and secure data handling protocols. Conducted penetration testing and vulnerability checks to safeguard sensitive financial records. Structured the system to align with financial services regulations across multiple jurisdictions. Support & Training Delivered continuous updates and technical support after launch. Organized training sessions for our staff to manage and operate the new systems without external dependency. Built the foundation for scalability, allowing the solutions to expand as our client base grows. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The automated tools helped reduce our client onboarding time by nearly a third.

Internal efficiency increased, as manual reporting and tracking were replaced with digital dashboards.

Clients responded positively to the redesigned website and portal, noting the ease of navigation and professional look.

Strengthened security systems improved overall trust and reduced risk exposure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the outset, Probey Services maintained a clear line of communication. They combined agile planning with milestone reviews, keeping us informed at every stage. Their team was quick to respond to adjustments, provided helpful suggestions, and delivered according to the timelines we agreed on.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to balance technical rigor with user-focused outcomes. Every solution they built was not only functional but also easy for clients and staff to use. They brought an understanding of both technology and the financial services environment, which made the collaboration far smoother than expected.

Are there any areas for improvement or something Probey Services could have done differently?

If we could suggest one improvement, it would be the inclusion of additional visual data tools for clients. More advanced visualization features in reporting would make insights even easier to digest.

BACKGROUND

Please describe your company and position.

I am the President of Channel 1 Media Solutions

Describe what your company does in a single sentence.

Channel 1 Media is a digital marketing agency that specializes in the creation of customized and unique sales tools for the professional sports industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We engaged Probey Services to support Channel 1 Media Solutions with the development of next-generation web design, web development, and custom software solutions that could better serve our professional sports clients. Our objective was to modernize our digital sales tools, enhance user engagement across fan-facing platforms, and create a scalable infrastructure to support ongoing sports marketing campaigns.

SOLUTION

How did you find Probey Services?

• Online Search
• Referral

Why did you select Probey Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services executed a wide-ranging scope of work that addressed both our external client-facing tools and internal management needs: Web Design & UX Improvements Redesigned our client-facing websites, microsites, and eBrochures with a clean, responsive design optimized for mobile and desktop. Enhanced ticketing and sponsorship pages with custom animations, countdown timers, and interactive layouts to boost engagement. Built touch-friendly digital layouts for use in sales centers and live venue presentations. Web Development Enhancements Developed robust, high-performance portals for season ticket renewals, sponsorship promotions, and premium hospitality sales. Integrated multi-language and multi-currency support to better serve North American and European markets. Added secure booking calendars, payment calculators, and automated invoicing systems. Ensured all platforms were SEO-optimized, fast-loading, and WCAG accessibility compliant. Custom Software Development Built a custom CMS solution that allows our team to update content, launch campaigns, and manage microsites without developer assistance. Created fan voting systems, loyalty programs, and interactive surveys that capture engagement data in real time. Automated dynamic content delivery for faster campaign rollouts, reducing manual workload. Integrated touchscreen presentations into sales centers, enabling real-time customization of sponsorship packages. Analytics & Data Management Designed and integrated an analytics framework that tracks fan engagement, lead conversions, and campaign ROI. Delivered custom dashboards for reporting on sales effectiveness and sponsor performance. Enabled segmentation of fan bases by tiers to improve targeted messaging strategies. Scalability, Security & Support Built infrastructure that scales reliably during peak sports seasons and high-traffic campaigns. Implemented advanced security protocols to safeguard fan and sponsor data. Provided ongoing maintenance and responsive technical support to ensure all systems remain up to date. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fan interaction across microsites and loyalty tools rose by 37%.
• Campaign rollout speed improved by 40%, reducing reliance on developers for updates.
• Interactive sponsor tools boosted sales presentations, leading to a 25% increase in conversions.
• Enhanced SEO and technical improvements increased our visibility across sports audiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed with professionalism and transparency. We had weekly meetings, access to shared dashboards, and fast responses to all our questions. Deliverables were provided on time, and any adjustments we requested were handled quickly and efficiently. Their structured sprint planning kept the project on track without unnecessary delays.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how Probey Services combined technical expertise with an understanding of sports marketing needs. They delivered tools that were not only functional but also aligned with the excitement and energy of professional sports campaigns. Their ability to balance creativity and technology set them apart.

Are there any areas for improvement or something Probey Services could have done differently?

The only area we believe could be improved is the availability of more design templates tailored to niche sports. Expanding these options would make campaign rollouts for smaller leagues even faster.

BACKGROUND

Please describe your company and position.

I am the CEO of Copper Digital

Describe what your company does in a single sentence.

Copper Digital is revolutionizing the home healthcare landscape with AI-powered automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• At Copper Digital, we had a big vision: to completely change how home healthcare works by using smart AI. Our main challenge was that we had this powerful tech idea, but we didn't have the right digital "home" for it. We needed a platform that was two things at once: a sophisticated dashboard for our internal tech team to manage and monitor our AI, and a simple, easy-to-use portal for our healthcare clients like nurses and administrators who aren't tech experts. We hired Probey Services with three clear goals. First, to build a secure and scalable web platform from the ground up that could handle complex data. Second, to create two separate but connected user interfaces one for our engineers and one for our healthcare clients so everyone gets the tools they need. And third, to ensure the entire experience was intuitive. If our healthcare clients found it confusing, they simply wouldn't use it, no matter how good our AI was.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Probey Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services took on our project in its entirety. They started by spending a lot of time with both our tech team and a group of our early-adopter nurses to understand the very different needs each group had. The scope of their work was impressive. They built the main Copper Digital web application with a secure login that directs users to the right place. For our internal tech team, they developed a powerful admin dashboard. This lets our engineers see real-time system health, track the performance of our AI models, and manage user accounts securely. For our healthcare clients, they created a completely different, friendly client portal. Key features here included a clear messaging center for sending alerts to caregivers, a simple scheduling module to assign visits, and easy-to-read report cards that show a patient's progress generated by our AI. They also built a resource library where we can upload training videos and guides. Finally, they made sure everything was connected seamlessly to our backend AI systems, so data flows smoothly and securely from the user's click all the way to our powerful algorithms and back.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform has been a game-changer. Before launch, our internal processes were messy, with information stuck in spreadsheets and emails. Now, our operations team has reported a dramatic drop in the time it takes to onboard a new home healthcare agency onto our system. What used to take a couple of weeks of back-and-forth now happens in just a few days because everything is automated and self-serve.

We've also received fantastic feedback from our clients. One agency manager told us that the automated alerts have helped them prevent several potential patient issues by flagging them early. They said the platform "just makes sense," which is the highest compliment we could ask for. We've seen a steady increase in daily logins from our client base, showing that it's become a useful tool they rely on, not just something they are forced to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. We had weekly video calls every Monday where they'd show us what they had built the previous week and plan the next steps. This regular rhythm meant we were never in the dark. They used a project management tool where we could see all the tasks, their status, and who was working on them, which kept everything very transparent.

They consistently hit their deadlines for major milestones. More importantly, when we had new ideas or needed to change something which happened a few times when we got feedback from our beta testers they never treated it as a problem. They would assess it, give us a realistic idea of the impact on the timeline, and then smoothly work it into the next week's plan. It felt like a true partnership.

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Probey Services was their ability to understand two completely different worlds the complex world of software engineering and the human-centered world of healthcare and bridge them together. They didn't just write code; they truly grasped that we were building a tool for people who are caring for patients at home.

For example, during development, one of their designers noticed that the alert system we designed could be stressful for nurses if it was too noisy. They proactively proposed a simple "priority level" system for alerts (high, medium, low) with different colors and sounds. It was a small touch, but it showed they were thinking about the end-user's daily experience on a deep level. That kind of empathy is rare in a tech partner.

Are there any areas for improvement or something Probey Services could have done differently?

The only minor suggestion would be to sync the delivery of technical documentation perfectly with each feature's demo, as having both simultaneously would have made our internal handoffs just a touch smoother

BACKGROUND

Please describe your company and position.

I am the former CEO of DHL E-Commerce

Describe what your company does in a single sentence.

DHL e-commerce UK is now part of the Evri Group, creating the UK’s premier parcel delivery business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Probey Services to accomplish?

• We hired Probey Services with three primary objectives: to build a robust digital infrastructure that would host AI assessments, facilitate seamless workshop onboarding, and provide interactive tools to guide our organizational AI adoption. The deliverables included a core web platform, custom AI software modules, and a mobile app for maximum accessibility.

SOLUTION

How did you find Probey Services?

• Online Search
• Clutch Site

Why did you select Probey Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Probey Services were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Probey Services was hired to be our end-to-end digital partner, and their primary objective was to build a unified, scalable digital ecosystem from the ground up. Their mission was to translate our "AI readiness" and "cultural transformation" concepts into a fully functional, user-friendly suite of products. The key goals we tasked them with accomplishing were: Developing a Core Assessment & Analytics Engine: This involved building custom software, including an AI maturity assessment tool and executive dashboards, to give businesses a clear, data-driven view of their current position and strategic opportunities.Creating an Engaging Educational Platform: They were to design and develop interactive learning modules and a comprehensive resource library to guide leaders and employees through the transformation process, making complex concepts accessible.Building a Seamless Multi-Platform Experience: A critical goal was to ensure our services were accessible anywhere. This meant developing a responsive main website with client portals and a companion mobile app with offline functionality, all synchronized in real-time.Ensuring System Integration and Scalability: We needed all these components web, mobile, and custom software to operate as a single, cohesive system. This required robust backend integration, secure data pipelines, and API connections for future growth and third-party compatibility.In short, we didn't just hire them to code; we hired them to construct the entire digital foundation for our consulting services, and they executed this complex, multi-faceted objective flawlessly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results delivered by Probey Services have been transformative for our business. Within the first three months of launch, their work directly contributed to significant, measurable outcomes:

Rapid Market Validation: Our AI Readiness Assessment tool was immediately adopted by over 100 business leaders in its first quarter, providing strong early validation of the product's market need.
Dramatically Improved Engagement: The integrated digital participation tools led to a 35% increase in workshop engagement rates, creating a more dynamic and collaborative experience for our clients.
Significant Operational Efficiency: By automating dashboards and report generation, we reduced manual reporting time by 60%, allowing our team to focus on strategic client interaction instead of administrative tasks.
Strong User Adoption: The mobile companion app saw adoption rates that exceeded our initial projections, with high levels of active engagement from both executives and employees, proving its value as an on-the-go resource.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Probey Services was exemplary in their project management and collaboration. They adhered to a disciplined Agile methodology, which included weekly sprints and regular demo sessions. This consistent rhythm kept the project moving forward transparently and allowed us to provide continuous feedback.

Communication was always open and effortless through a combination of virtual meetings, email, and project management tools, ensuring we were aligned at every stage.

Most impressively, they demonstrated remarkable flexibility, adapting quickly to shifting requirements and incorporating our feedback effectively without derailing the project timeline. This responsive and collaborative approach made the entire development process exceptionally smooth and productive

What was your primary form of communication with Probey Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their exceptional skill in marrying technical innovation with genuine user-centric design. The platforms they delivered were not only powerful and robust but also remarkably intuitive and easy to use. This unique combination was critical, as it successfully supported everyone from C-suite executives to front-line employees through the otherwise complex journey of AI adoption.

Are there any areas for improvement or something Probey Services could have done differently?

If there was one area for future improvement, we noted that the delivery of some technical documentation could be accelerated. While this in no way impacted the superb quality of the final product or the development timeline, earlier access to these documents would have been beneficial.

That said, it's important to highlight that whenever we requested additional training or clarifications, the team was exceptionally responsive and provided all the necessary support promptly. This minor point was far outweighed by their overall commitment to excellence.