The Prime Web

BACKGROUND

Please describe your company and position.

I am an executive of Our Faceless Crew

Describe what your company does in a single sentence.

Selling digital products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Prime Web to accomplish?

• Custom shopify store
• Custom web design

SOLUTION

How did you find The Prime Web?

Online Search

Why did you select The Prime Web over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from The Prime Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing and setting up a shopify store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Complete working site all digital products able to be sold including Scorm files which is not easy to integrate with Shopify.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very knowledgable, fast and responsive. They have led the way every step of the process informing us of the current works and possible solutions.

What was your primary form of communication with The Prime Web?

Email or Messaging App

What did you find most impressive or unique about this company?

Definitely the responsiveness and vast knowledge. Would point out the great after sales as well.

Are there any areas for improvement or something The Prime Web could have done differently?

We were very happy with the process and do not feel anything could have been done better.