POS Circle

BACKGROUND

Please describe your company and position.

I am the Team Lead of Arthrex Arizona

Describe what your company does in a single sentence.

My store sells clothing and accessories directly to walk in customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire POS Circle to accomplish?

• I worked with POS circle to purchase and set up the Zettle POS system to improve checkout speed, track sales, and manage inventory more accurately.

SOLUTION

How did you find POS Circle?

Online Search

Why did you select POS Circle over others?

• High ratings
• Great culture fit

How many teammates from POS Circle were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included helping us select the right Zettle POS hardware, processing the order, and arranging delivery. After the equipment arrived, they guided us through installation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Checkout times became faster, and we reduced manual billing errors. Sales reports now give us clear daily and weekly insights, which helps us manage stock better and reorder on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept the process simple and organized. They confirmed each step, scheduled installation quickly, and followed up after setup to make sure everything worked properly.

What was your primary form of communication with POS Circle?

Email or Messaging App

What did you find most impressive or unique about this company?

They focused on understanding our store size and sales volume before recommending a solution. Their advice felt practical and based on real retail experience.

Are there any areas for improvement or something POS Circle could have done differently?

A more detailed written guide after setup would help new staff members learn the system faster.