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Pointel provides a complete Contact Center solution, starting during the discovery process, and moving through infrastructure planning and operations support. Leveraging the valuable knowledge and experience gained from over 100 successful implementations, we offer the following services to our customers, based on their business demands and technical needs.
For more details, visit here http://www.pointel.com/
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
50 - 249
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Locations
Edison, NJ
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Year founded
Founded 1999
1 Locations
- Edison , NJ
Service Lines
- Business Continuity Management
- 10%
- Web Development
- 10%
Select Focus Area
- Application Platforms
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- Linux server
- 20%
- Windows server
- 20%
- Amazon Application Development Framework
- 15%
- Azure Platform
- 15%
- CRM Functions
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- CRM Customer Support
- 70%
- CRM Social Relationship Management
- 10%
- Other CRM focus
- 10%
- Sales automation
- 10%
- CMS Focus
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- Adobe Experience Manager CMS
- 17%
- HP CMS
- 17%
- CRM Solutions
- Frameworks and CMS
- Programming & Scripting
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- Java
- 25%
- ASP.NET
- 20%
- JavaScript
- 15%
- AJAX
- 10%
- PHP
- 10%
- SQL
- 10%
- XML
- 10%
Industries
- Financial services
- 30%
- Government
- 20%
- Medical
- 10%
- Retail
- 10%
- Telecommunications
- 10%
- Utilities
- 10%
- Consumer products & services
- 4%
- Manufacturing
- 2%
- Media
- 2%
- Supply Chain, Logistics, and Transport
- 2%
Clients
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 30%
- Enterprise (>$1B)
- 20%
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