All Things Digital

Plug Digital is a web development agency with a modern service offering. We are web developers, designers, graphic artists, UI/UX creators and technologists who share a common goal of creating and providing a powerful web experience specifically for e-commerce. We become your partner and part of the process to make your products or services impact the world as well as impact your business’s bottom line effectively.

 
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Birmingham, MI
headquarters
  • 350 N. Old Woodward Ave. Suite 218
    Birmingham, MI 48009
    United States

Reviews

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Subscription Service Set-Up for Coffee Retailer

"They quickly and efficiently addressed all the little details and answered my many questions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Dec. 2019
Project summary: 

Plug Digital set up subscription services for a family-owned coffee retailer. Through the client's Shopify website shopping cart, the team migrated the system to ReCharge.

The Reviewer
 
1-10 Employees
 
Saint Paul, Minnesota
Cathy Velasquez Eberhart
CEO, Velasquez Family Coffee
 
Verified
The Review
Feedback summary: 

The migration met the expectations of the internal team, opening up the possibility for future collaboration. Plug Digital communicates regularly with the client and is quick to answer questions. The team is dedicated, detail-oriented, and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO Velasquez Family Coffee - we sell coffee grown by our family in Honduras.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plug Digital?

They helped us set up ReCharge subscription services through our Shopify website shopping cart.

What were your goals for this project?

Migration to new subscription payment service through ReCharge.

SOLUTION

How did you select this vendor?

Found them through Shopify Experts.

Describe the project in detail.

Set up and migration of customer and payment information from our previous payment vendor.

What was the team composition?

We had one primary contact from Plug Digital. Not sure how many people in the team were involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We loved working with Plug Digital. They have been great partners as we migrated to a new Shopify subscription service through ReCharge.

How effective was the workflow between your team and theirs?

Easy communication. Questions answered quickly.

What did you find most impressive about this company?

They quickly and efficiently addressed all the little details and answered my many questions.

Are there any areas for improvement?

Nope

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer