Peppermint

BACKGROUND

Please describe your company and position.

I am the Product Owner

Describe what your company does in a single sentence.

A retail-focused RFID solutions provider that helps retailers implement RFID in a practical, modular way that fits their existing systems and store realities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peppermint to accomplish?

• We needed a complete design of the website that could clearly communicate our RFID platform to retail buyers. Making a technical, integration-heavy product feel practical and approachable, while building credibility with ops teams and IT decision-makers.

SOLUTION

How did you find Peppermint?

• Referral
• Other

Why did you select Peppermint over others?

• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Peppermint built our brand and website from scratch, including brand identity polish, visual system, information architecture, and UX/UI design. They also created custom graphics and visuals to communicate how our RFID platform works across checkout and store operations in a clear, intuitive way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest immediate impact was internal. We have a clear, structured way to present what Payfree does now. The brand and messaging give us a consistent foundation we can use across sales, marketing, and outreach even before the site goes live. More impacts will be seen as the website is live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They anticipated what we needed, flagged things early when needed and never let things stall. The process was smooth from kickoff to final delivery. Deadlines were met, feedback was acted on quickly, and we always knew where things stood.

What was your primary form of communication with Peppermint?

Email or Messaging App

What did you find most impressive or unique about this company?

They didn't treat this as a design brief. They treated it as a positioning challenge. The result is a brand polish and website that doesn't just look good, it actually explains what RFID implementation looks like in practice.

Are there any areas for improvement or something Peppermint could have done differently?

Nothing comes to mind. It was one of the smoother agency engagements we had, and we'd work with them again.

BACKGROUND

Please describe your company and position.

I am the CEO of Glitter AI

Describe what your company does in a single sentence.

Glitter is an AI-native platform that turns a single screen recording into publish-ready step-by-step documentation and a polished video walkthrough - so the people who actually know a process can document it in minutes instead of hours.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peppermint to accomplish?

• Clearly communicate a complex, AI-native product in a way anyone can understand in seconds.
• Build a website that looks sharp and reflects the quality of the product itself.
• Increase conversion from visitor to signup with stronger messaging and visual storytelling.

SOLUTION

How did you find Peppermint?

Referral

Why did you select Peppermint over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Peppermint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Peppermint redesigned our marketing website end-to-end - information architecture, copy direction, and the full visual system. They also produced a set of custom graphics and visual explanations to show how the product actually works (which for us was the hardest part, because "record a workflow, get an SOP and a video" is deceptively simple to say and surprisingly hard to show). Did an amazing job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new site explains Glitter much more clearly, and we've seen stronger engagement from the traffic coming through it - more time on page, more people making it from the homepage into signup, and fewer "wait, what does this do?" questions in sales conversations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized and very responsive. Every milestone landed on time, feedback cycles were tight, and communication never went quiet - which, having worked with a lot of agencies over the years, is rarer than it should be.

What was your primary form of communication with Peppermint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, how fast they understood the product. They didn't just design screens; they got what we're building and translated it into a clear narrative. The quality of the custom graphics and visual explanations was also exceptional; they made complex ideas feel simple and intuitive, which is basically the whole game when you're marketing something new. Plus, we got some amazing animations out of the project, too - which was a really nice, unexpected bonus.

Are there any areas for improvement or something Peppermint could have done differently?

Nothing meaningful. Overall a very strong experience - the kind of engagement I'd happily do again.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of ArcPrime, an AI-powered platform that optimizes enterprise patent portfolios by automating and enhancing patent management across the entire lifecycle, improving cost-efficiency, coverage, and quality for IP teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peppermint?

We needed help with the UI/UX design of our app and website.

SOLUTION

What was the scope of their involvement?

Peppermint has designed our website and application for attorneys to manage their patent portfolios.

What is the team composition?

We've worked with 2–5 teammates from Peppermint.

How did you come to work with Peppermint?

We found them through an online search, and their pricing fit our budget.

What is the status of this engagement?

We started working with them in March 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm happy with Peppermint's work product.

How did Peppermint perform from a project management standpoint?

Peppermint delivers on time. We communicate via email and messaging apps.

What did you find most impressive about them?

Peppermint understands things from the user's perspective well.

Are there any areas they could improve?

They could have a slightly faster turnaround time sometimes.

BACKGROUND

Introduce your business and what you do there.

I’m a DevRel of CopilotKit. We ship infrastructure for building AI copilots and agents.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Peppermint?

We needed support to build our website.

SOLUTION

What was the scope of their involvement?

Peppermint has built our website, including the homepage and product pages. The team has also created our blog covers. SEO is very important to us, and Peppermint has made our website look beautiful. The team has delivered the site in record time and continues to maintain it.

What is the team composition?

We’ve worked with 2–5 teammates from Peppermint.

How did you come to work with Peppermint?

Someone referred Peppermint to me. I chose them over other options because they offered good value for the cost.

What is the status of this engagement?

We started working with Peppermint in 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Peppermint is fast to deliver and provides great quality work. Our team and customers have given great feedback.

How did Peppermint perform from a project management standpoint?

Peppermint delivers on time and is highly responsive. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I’m impressed by Peppermint’s fast delivery.

Are there any areas they could improve?

There’s nothing I can come up with.

BACKGROUND

Please describe your company and position.

I am the CEO of Postiz

Describe what your company does in a single sentence.

The ultimate social media scheduling tool

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peppermint to accomplish?

• Amazing Design and UX
• Faster Delivery
• Professionalism

SOLUTION

How did you find Peppermint?

Referral

Why did you select Peppermint over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Peppermint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We designed both the main Postiz.com website and the Postiz application.

We have also created materials for websites such as Product Hunt.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I wanted a highly converting website with a beautiful design.

Then I wanted to make the app's dashboard super easy to use to reduce churn.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responds usually immediately; delivery is always on time.

They never charge me extra for small needs I have or for something I just remembered.

What was your primary form of communication with Peppermint?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Great service, nice people, good prices, amazing designs!

They can do basically anything, from design to animation to programming.

Are there any areas for improvement or something Peppermint could have done differently?

Honestly, nothing major so far.