Pencil Media Production, LLC

Please describe your company and your position there.

I am the president of a solar company, we wanted to create a video to highlight our offerings and what we can do to our customers.

For what projects/services did your company hire Pencil Media Production, LLC, and what were your goals?

We hired them to make three types of videos for us, the first is a one-minute video that we wanted to use on our website to showcase our company to online visitors. the second is a documentary about the company that we could use in trade shows or send t our prospective customers, and the third is short 30 seconds videos that we could use on social media platforms

How did you select this vendor and what were the deciding factors?

We selected them based on the presentation of their prior work, pricing, and the timing for the production they promised.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

They communicated with us clearly on all the stages of the production and the time commitment needed from our side. They also wrote all the scripts and the questions for the videos using the information we provided them during the discovery process.

During production days (two days) they had a very well-planned schedule and the production manager was successful in coordinating and executing the schedule to achieve all the desired video shots and interviews for the videos we requested. They also helped set up the stage for the various video shots in and outside of the office

Who did you work with and what was the feedback process like?

We worked directly with the production manager (Abdelrahman Sakr). He was always on time and prepared for the various planned tasks. He always informed us of the time it will take for each session as well as he prepared us for each session ahead of time

Can you share any outcomes from the project that demonstrate progress or success?

We are currently using all the videos they produced for us, you can see one of them on our main website page (altairsolar.com) We are also using the short 30 second videos and the documentary through our our marketing campaigns.

Describe their project management style, including communication tools and timeliness.

The production manager was great to work with. He communicated the plan with us via email and also we met to go over it. He made sure we understood everything and answered all our questions. He was very friendly and easy to work with.

What did you find most impressive or unique about this company?

Commitment and attention to details. They were very professional and had all the gear required to complete all the tasks. They also used drones in taking aerial images and videos which was important in our case as we install solar panels on top of roofs.

Are there any areas for improvement or something they could have done differently?

They could have done the editing a little faster, but overall it was done in a timely matter.

Please describe your company and your position there.

Our organization helps bring awareness regarding humanitarian crises around the world. I help with project development.

For what projects/services did your company hire Pencil Media Production, LLC, and what were your goals?

We hired Pencil Media Production to create a short animated film.

How did you select this vendor and what were the deciding factors?

We were evaluating video animation firms on platforms such as Fiverr and Upwork but couldn't find the style we were going for and level of professionalism offered by Pencil Media.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with an initial meeting where we were told how timeline and pricing would look like. We were also reassured that feedback would be received throughout the process to make sure the final product was as we wanted. We started with agreeing on an animation style and a script/story for our video.

We then finalized a specific narrator voice for our project and a look and feel for specific scenes. The Pencil Animation team then helped realize our initial vision and completed a beautiful final project with fitting background music, all within our budget.

Who did you work with and what was the feedback process like?

We worked with the company founder and producer. The feedback process was very thorough. At every step of the process we were provided with various elements that would be part of the final project, and we were given the opportunity to provide feedback that would be incorporated into the project.

The producer also offered his own insights to help us make decisions as to what would be best for our film.

Can you share any outcomes from the project that demonstrate progress or success?

We have not made our video live to our intended audience yet, but based on feedback from those in our network, the animation was very effective at conveying our message in a powerful way.

Describe their project management style, including communication tools and timeliness.

I could speak directly to the project manager over phone or email at most steps in the animation process to provide feedback.

What did you find most impressive or unique about this company?

It felt like the animation team genuinely cared about the issue we were trying to convey through our animation, and they went above and beyond what we asked by researching iconic imagery and becoming familiar with the topic to best convey the message the video was presenting. They even added a couple powerful scenes into the video for added effect as a bonus.

Are there any areas for improvement or something they could have done differently?

We were overall very impressed by the work they delivered.