Peltone

BACKGROUND

Please describe your company and position.

I am the MyPick App of MyPick

Describe what your company does in a single sentence.

MyPick mission is to provide piece of mind for recipients with ensuring parcels they order are registered by front desk receptionist and are able for pick up when recipients can. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peltone to accomplish?

• Design and implement myPick website
• Define UI/UX for the myPick mobile app
• Define UI/UX for the myPick operations portal

SOLUTION

How did you find Peltone?

Referral

Why did you select Peltone over others?

• Good value for cost
• Referred to me
• Portfolio available for review

How many teammates from Peltone were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Peltone succesfully and quickly delivered on all 3 objectives given. For Design and implement myPick website Peltone prepared a draft of the company website and eventually implemented it in Webflow while supporting the configuration task. The website includes general overview of the product features along with pricing and contact information. Team also contributed into decision weather to use Wordpress vs Weflow while providing benefits and drawbacks of each option which was very helpful for myPick. Additionally the team defined mobile app UI/UX which was delivered in line with provided requirements. In case of challenges and questions team was able to highlight them quickly so that work progressed smoothly and engineers had a clear guidelines to follow with implementation. Lastly on the operations portal the same applied when team defined design for the client, locations, users and parcel management processes enabling with smooth UI. In this case also engineering team was smoothly able to move on to implementation after the details were defined by Peltone in line with business requirements granted.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Website was live and numer of users visiting was captured by Google analytics. 
2. myPick mobile app was delivered and published to the store while QAs were able to test all flows and there was no logical flaws in the system. 
3. Operations portal was implemented in line with Design and while QAs were able to test all flows and there was no logical flaws in the system. 

Given the product is not live to public there are no additional metrics associated with success however work done Peltone put us on track for launch and proven to be the most efficient step of the product delivery. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peltone committed to deadlines in line with joint deadline definition and delivered on time in line with commitments. 

When change requests or feedback with changes was provided Peltone acted on it fast and in line with requirements while offering additional timeline and delivering on it. 

What was your primary form of communication with Peltone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Peltone was able to quickly grasp the concept behind the product. Additionally working with Mateusz gave me sense of honesty in the work he was doing along with passion and genuine professional curiosity which is often challenging to grasp in the modern era of IT services. 

Are there any areas for improvement or something Peltone could have done differently?

I think Peltone made my project on track from the moment they were tasked to the point they completed the work. I would like to have them involved more in the testing of the app and get the user feedback however that was not part of our original scope so this was not required but a good to have.