Pell Software

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Abacus

Describe what your company does in a single sentence.

Medical Billing Experts that testify in civil litigation cases

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pell Software to accomplish?

• Quickbooks Integrations
• API work

SOLUTION

How did you find Pell Software?

• Online Search
• Other

Why did you select Pell Software over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Pell Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We reached out to Pell software to help with a Quickbooks integration. They were super responsive and helpful in resolving our issue. We would highly recommend them for software development needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to fix our Quickbooks API issue quickly so we could push the update to production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the things we liked most about Pell Software was their responsiveness. They were able to hop on calls quickly and screenshare to ensure we were doing things correctly.

What was your primary form of communication with Pell Software?

Virtual Meeting

What did you find most impressive or unique about this company?

They are experts at API integrations and deeply familiar with Quickbooks API and SDK.

Are there any areas for improvement or something Pell Software could have done differently?

None at this time

BACKGROUND

Please describe your company and position.

I am the Executive Director of International Neuromodulation Society

Describe what your company does in a single sentence.

We are a non-profit medical society.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pell Software to accomplish?

Website software integration

SOLUTION

How did you find Pell Software?

Referral

Why did you select Pell Software over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Pell Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Pell Software developed a brilliant and cost-effective solution to a complex website integration issue. The Pell team was extremely responsive and wonderful to work with. I would recommend them in a heartbeat to anyone who is looking for very thoughtfully developed, custom web integration at a reasonable price.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased use of our online journal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly responsive to our needs, set realistic timelines and delivered on time. 

What was your primary form of communication with Pell Software?

Email or Messaging App

What did you find most impressive or unique about this company?

They were lovely to interact with, always responded quickly, and they have gone above and beyond to find solutions to our challenging needs.

Are there any areas for improvement or something Pell Software could have done differently?

They were wonderful in every respect!

BACKGROUND

Please describe your company and position.

I am the Owner of an automotive electronics retailer.

Describe what your company does in a single sentence.

Automotive Electronics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pell Software to accomplish?

• Resolve issues with web based software

SOLUTION

How did you find Pell Software?

Online Search

Why did you select Pell Software over others?

Previously used

How many teammates from Pell Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Resolve integration issue

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Resolve integration issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered faster than expected!

What was your primary form of communication with Pell Software?

Email or Messaging App

What did you find most impressive or unique about this company?

Fast responses and follow up.

Are there any areas for improvement or something Pell Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Vice President of Nycom, Inc.

Describe what your company does in a single sentence.

Interior and laboratory construction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pell Software to accomplish?

• Upgrade Software
• Maintain Software

SOLUTION

How did you find Pell Software?

Online Search

Why did you select Pell Software over others?

High ratings

How many teammates from Pell Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrading and maintaining a mission critical legacy software program.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased system speed and more functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The programmers assigned to our project are very knowledgeable and quick to turn out work. All the team members are great communicators and easy to work with.

What was your primary form of communication with Pell Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very responsive to requests and communicate well.

Are there any areas for improvement or something Pell Software could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am an executive in this company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

Ongoing software development, redesign, and management.

SOLUTION

How did you select this vendor and what were the deciding factors?

Prompt response. Good references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Multiple scopes including API integration with Salesforce

How many people from the vendor's team worked with you, and what were their positions?

3 - Software Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes have improved multiple aspects of our business.

Describe their project management style, including communication tools and timeliness.

Very communicative with Atlassian Confluence

What did you find most impressive or unique about this company?

Yes responsiveness.

Are there any areas for improvement or something they could have done differently?

We can always do better but they are always doing better.

BACKGROUND

Please describe your company and your position there.

VP and director of development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

Updates to existing code base to ensure compatibility.

SOLUTION

How did you select this vendor and what were the deciding factors?

Worked together closely to move efficiently through the code base, identify issues, and address them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Thorough review of existing code base, analysis and then updates.

How many people from the vendor's team worked with you, and what were their positions?

Two.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Martin and Chris were knowledgeable, skilled and efficient.

Describe their project management style, including communication tools and timeliness.

Excellent communication, effective, to the point, and on task.

What did you find most impressive or unique about this company?

Martin and Chris clearly understand the value of communication and explanation at the project outset.

Are there any areas for improvement or something they could have done differently?

All great.

BACKGROUND

Please describe your company and your position there.

I am the lead developer for a web based CRM / ERP SaaS.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

We were looking to integrate our software with Quick Books Online. We needed a custom PHP wrapper designed and developed to handle all the integration.

SOLUTION

How did you select Pell Software and what were the deciding factors?

We selected Pell Software because their price point was great, and after an initial conversation, it was clear that they were talented, organized, and communicated well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial conversation to discuss our goals as well as some technical details. Pell Software put together a clear outline and proposal for the project and began development. They delivered a PHP wrapper with all the functionality we needed, clearly documented, and exactly as promised.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Pell Software delivered great code and documentation.

Describe their project management style, including communication tools and timelines.

The team at Pell was very easy to communicate with, flexible, and friendly.

What did you find most impressive or unique about this company?

Martin communicates very well, and the team was able to understand our needs holistically.

Are there any areas for improvement or something they could have done differently?

We were pleased with their team and deliverables.

BACKGROUND

Please describe your company and your position there.

Chief Revenue Officer at ERS Ventures. We're a vertically integrated beauty & wellness company with various in-house consumer product brands in our portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

We hired Pell Software to help us automate and integrate the various flows of information between our ERP system (Tradegecko) and our 3PL Logistics Partner (DCL Logistics)

SOLUTION

How did you select Pell Software and what were the deciding factors?

We found Pell Software online, based on the reviews and portfolio decided to pursue this partnership with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and scoped the entire project plan along with timelines and executed it diligently

How many people from the vendor's team worked with you, and what were their positions?

2 people, both senior developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was successful, the integration works flawlessly and the customer support from Pell's team has been excellent.

Describe their project management style, including communication tools and timelines.

They have a very organized timeline as well as communication.

What did you find most impressive or unique about this company?

Highly efficient, not requiring much work or asset allocation from our own team, they quickly developed an understanding of the scope and bigger picture of the integration and handled it well.

Are there any areas for improvement or something they could have done differently?

Can't think of any at this time