Could you share any statistics or metrics from this engagement?
The outcome of the project has been good. We weren't disappointed. From a design point of view, to the way it's performing, we think we really got value for our money, so everybody's happy.
How did Peerbits Solution perform from a project management standpoint?
The management of the project was professional. I like the way Peerbits Solution structured the process. From the onset, the work and the timeline of each stage were spelled out clearly. They used a project manager or delivery manager style or approach. The business development guys who kind of engages you, before your project has been assigned to them, is different from the project manager who eventually manages your project.
For my project, their delivery manager has been very professional. He was able to communicate very well, both in writing and speaking. I worked with a couple of Indian companies in the past from Elance, and it's always good to be able to get someone who can communicate. Their project management style is good. The guy who is working on our project is quite sound, and they keep to the milestones and the timeline specified.
What distinguishes Peerbits Solution from other providers?
This is the first time I'm outsourcing a mobile application, so I wouldn't be in the best position to compare them. I can't really say for sure what makes them unique. On my project, they worked on promotional websites. That was like an add-on to what they did. Firstly, they were kind enough to do those pro bono. They are very flexible in that regard.
We needed a landing page, and that wasn't discussed at the start of the project, but they were able to help. We have a simple landing page, at least for the stage where we're at, that brings sign-ups. You go there and see that there's a project that's coming to life. They're currently building the main websites as well. They do web development from scratch, which is very good. They do design, then they show you the design. If you're happy with it, then they code it.
With the kind of websites that I have been doing in the past, it hasn't been that way – doing the design and then the development. In the market I serve, we try to bring efficient online web development. We rely on items like WordPress or the other platform based templates. From the web point of view, they do design and then they develop, as opposed to using templates.
Is there anything Peerbits Solution could have improved or done differently?
There were a couple of things that I think I would have done better. When it comes to the scope of work, there's a limit to how much flexibility I'm given. There are some items you might not know that you need when you start, but as you're developing it, ideas come up and you realize you might also want this or that. However, you have already approved the wireframe and the design, and they've started developing it. From a development point of view, the time has been used to do it, and when you want to make a change – sometimes it's kind of like you build a house and then you want an extra room. If you really want it, some costs will be involved with making major changes. It's a flexibility thing, but there's a limit to how flexible they could be.
I really wish I would have gotten some more flexibility. However, if I'm to be considerate, in the sense of development, time was put into it. If you come back with some adjustments, most of the time the developer has to look into the codes, to adjust them. If I'm being considerate, that wouldn't be fair. I wish there was much more leeway when it comes to flexibility, but I understand the way coding works enough to know that there's a limit to how flexible a developer can be.