Passionate Agency – Passionates

BACKGROUND

Please describe your company and position.

I am the Customer Success Manager of (a/an) Software

Describe what your company does in a single sentence.

Simple time and attendance app for small businesses (SaaS)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Passionate Design Agency to accomplish?

• Mobile app UI/UX redesign

SOLUTION

How did you find Passionate Design Agency?

Online Search

Why did you select Passionate Design Agency over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of our mobile and tablet app, with design files provided to our in-house developer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clean, fresh UI design which we're sure will increase usability and improve user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Passionates work very efficiently, and all of our feedback and suggestions were acted upon and turned around quickly. Their design team took onboard our comments, whilst also bringing their own ideas and expertise to the table.

What was your primary form of communication with Passionate Design Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

They were extremely efficient to work with; we went from initial proposal, through the design stage and revisions, to a finished project in a matter of weeks.

Are there any areas for improvement or something Passionate Design Agency could have done differently?

No - we're keen to work with them again on future projects.

BACKGROUND

Please describe your company and position.

I am the Director of (a/an) Software

Describe what your company does in a single sentence.

Digital Marketing and Web Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Passionate Design Agency to accomplish?

• Rebrand
• Logo
• Brand Guidelines

SOLUTION

How did you find Passionate Design Agency?

Online Search

Why did you select Passionate Design Agency over others?

Good value for cost, Company values aligned

What was the size of Passionate Design Agency’s team?

2-5 Employees

What was your primary form of communication with Passionate Design Agency?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebranding, Logo and Brand Guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Logo
• Brand Guidelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fantastic communication, understood brief from small instructions.

What did you find most impressive or unique about this company?

They have great creativity, are very adaptable, and have good customer service.

Are there any areas for improvement or something {provider_name} could have done differently?

On one hand it was nice to have the URL to see the designs and I can view quickly in my own time, but also could be good to see you present it over zoom.

BACKGROUND

Please describe your company and your position there.

I am the CEO at an emerging health tech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Design Agency, and what were your goals?

Our business needed a logo, artistic ways to depict its name, and a color palette for use in communications materials.

SOLUTION

How did you select this vendor?

One of the cofounders has used Passionates before and strongly recommended their services. I also found that they were the most responsive of the vendors I considered as part of a search.

Describe the scope of their work in detail, including any steps and the final deliverables.

We provided input in the form of answers to a questionnaire. Passionates then provided draft logos, artistic ways to depict our company name, and a color palette. We responded and Passionates iterated further. At the end, my team got a bolus of digital files that we can use in a wide range of communications materials, social media, company gifts, etc.

How many people from the vendor's team worked with you, and what were their positions?

I mostly worked directly with one of their creative team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Too soon.

Describe their project management style, including communication tools and timeliness.

Passionates was organized and communicated their project management steps clearly and frequently.

What did you find most impressive or unique about this company?

They were responsive and willing to go as fast as I could.

Are there any areas for improvement or something they could have done differently?

Could I get more of the creativity for less money?

BACKGROUND

Please describe your company and your position there.

I am the Vice President of Sales for a manufacturer of optical lenses and optical machinery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Design Agency, and what were your goals?

New website design on a new platform with ongoing service for updates and maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral and existing body of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kickoff meeting and review of current website. Pages were built out. Needed 1 round of edits and then the site was ready for launch.

How many people from the vendor's team worked with you, and what were their positions?

Not sure.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customers and prospective customers say they enjoy the new site a lot more than our old one. Everything flows better and it is easier to navigate.

Describe their project management style, including communication tools and timeliness.

Everything was very clear and on time.

What did you find most impressive or unique about this company?

Their ability to execute accurately and timely. I've worked with many teams before both locally and remote. They are by far the best team I've worked with and you would never know they were in a different time zone.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

I am an analyst at a venture capital firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Digital Agency, and what were your goals?

We have hired Passionate Digital Agency to manage our own website, but also create a site for one of our new portfolio companies.

SOLUTION

How did you select Passionate Digital Agency and what were the deciding factors?

We have previously worked with the team and trusted them to create a new site within a short time period.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design of new page in WordPress utilizing both custom designs/pages but also templates.

How many people from the Passionate Digital Agency team worked with you, and what were their positions?

Unsure - likely 2/3. Designers and web developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very happy with the delivery.

Describe their project management style, including communication tools and timeliness.

Regular check-ins via video call. The team were accessible and eager to help with short notice.

What did you find most impressive or unique about this company?

The team's flexibility, ability to understand our needs and fair price were impressive.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

We are a pharmacy specialising in aesthetic medicine. We also provide training for healthcare professionals. I am CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Digital Agency, and what were your goals?

Create a smart e-commerce site our training events

SOLUTION

How did you select this vendor and what were the deciding factors?

Quality , reliability and speed or service were key

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UI/UX design WordPress site build and customisation. Content support

How many people from the vendor's team worked with you, and what were their positions?

1 The main main - CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We completed the project within the stimulated time frame.

Describe their project management style, including communication tools and timeliness.

Figma WhatsApp

What did you find most impressive or unique about this company?

I liked their quality and reliability.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Camp Lender Solutions. Camp lender helps families afford camp by providing access to low-cost ethical financing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Digital Agency, and what were your goals?

We wanted a nice clean one-page site to sell our product. We needed it fast.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had seen some of their portfolios and really liked their approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met for an initial design conversation and presented some sites we liked. We went through a few iterations and reviews. It was very easy and quick.

How many people from the vendor's team worked with you, and what were their positions?

I think we worked with Billy and Gor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables were solid, and they stand behind their work.

Describe their project management style, including communication tools and timeliness.

We would communicate over email. Again, everything was very smooth. Fast turnaround.

What did you find most impressive or unique about this company?

They worked and delivered what we wanted very quickly.

Are there any areas for improvement or something they could have done differently?

Nope. Everything was Great!

BACKGROUND

Please describe your company and your position there.

I own the business. The business locates high performance and luxury motor cars

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate Digital Agency, and what were your goals?

To create and construct a website

SOLUTION

How did you select this vendor and what were the deciding factors?

Originally People per Hour, followed by speaking a number of potential agencies

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A complete design and construction service. From conception based upon a brief supplied by me

How many people from the vendor's team worked with you, and what were their positions?

I only dealt directly with one person, I believe is a partner within the agency

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can only confirm the final project was far superior to my expectations. The site's purpose is not to generate traffic.

Describe their project management style, including communication tools and timeliness.

All communication was by way of e-mail or telephone. They were very accommodating and extremely prompt with response times.

What did you find most impressive or unique about this company?

A refreshingly efficient service.

Are there any areas for improvement or something they could have done differently?

Based upon my experience I genuinely cannot think of any way they can improve.

BACKGROUND

Please describe your company and your position there.

I am the director of Sales for Cajoda Protection. Our company provides testing equipment and health Tech Wearables to our valued customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate, and what were your goals?

We wanted a website that supported both our business clients and our consumers. Providing good information that allowed our clientele to make decisions easily.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met through a pay per hour provider. We quickly found that our values aligned well and developed an ongoing relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a complete website development. Choosing and setting up the domain and dns provider. Setting up the website, WooCommerce and connecting to our backend software to allow trading to occur.

How many people from the vendor's team worked with you, and what were their positions?

We had 1 primary contact. Gor, which was a developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were happy with the completed work. We are in the process of rolling out a fresh new face to our web presence and we will be using this team again for that effort.

Describe their project management style, including communication tools and timeliness.

Not sure about their internal process. Very timely and excellent communication.

What did you find most impressive or unique about this company?

Overall, it was the attention that we received, and the ability to put our thoughts and desires into our website.

Are there any areas for improvement or something they could have done differently?

Nothing to put here.

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of a Consulting company. We offer technical expert witness and forensic engineering services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Passionate, and what were your goals?

Improve our old website and create articles and updates over time.

SOLUTION

How did you select Passionate and what were the deciding factors?

I looked at various vendors online and found them to be quick, cost effective, and attentive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed our website, different updates over time, and different articles for magazines and brochures for marketing

How many people from the Passionate team worked with you, and what were their positions?

2, owners

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great results with website, managed to later get an SEO recommendation from them , and together the visits have increased a lot.

Describe their project management style, including communication tools and timeliness.

Normal communication via email, video chat or calls. Quick at responding within 24 hours.

What did you find most impressive or unique about this company?

The team was quick, effective, and responsive in the workflow.

Are there any areas for improvement or something they could have done differently?

Grow further their team to help us with more marketing needs.