ParaShine Co., Ltd

BACKGROUND

Please describe your company and position.

I am the Sale admin of DR Eopi

Describe what your company does in a single sentence.

 DR Eopi is a trusted veterinary clinic dedicated to providing high-quality care for pets. Our experienced team offers a full range of medical, surgical, and preventive services in a caring and modern environment. We treat every pet like family and are committed to keeping them healthy and happy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ParaShine Co., Ltd to accomplish?

• Build CRM for our hospital
• Use this webiste for SAAS

SOLUTION

How did you find ParaShine Co., Ltd?

Referral

Why did you select ParaShine Co., Ltd over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ParaShine Co., Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Features:

• Client & Pet Profiles: Add, edit, and view client and pet details
• Appointment Scheduling: Real-time booking, calendar view, SMS/email reminders
  Medical Records Management: Vaccination history, treatment logs, prescriptions
• Billing & Invoicing: Generate and send invoices, track payment
• Notifications & Reminders: Automated emails/SMS for appointments, check-ups, etc.
• Marketing Tools: Email campaigns, pet birthday greetings, service promotions
  Admin Dashboard: Statistics, usage reports, and client activity tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM system outperformed all previous websites we’ve used in terms of functionality and efficiency. As a result, we are now in the process of establishing a dedicated sales team to support the next phase of our growth into a SaaS model

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They handled the deadline very professionally and delivered on time. We were able to closely follow their progress throughout the entire project

What was your primary form of communication with ParaShine Co., Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their team is highly skilled, and both their business analyst and developers were deeply involved in turning our business model into reality.

Are there any areas for improvement or something ParaShine Co., Ltd could have done differently?

There is nothing to complain about.

BACKGROUND

Please describe your company and position.

I am the Account Manager of Asia OutLook Travel

Describe what your company does in a single sentence.

AOT is a travel company specializing in authentic Southeast Asia experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ParaShine Co., Ltd to accomplish?

• Design Website
• Make CRM web app

SOLUTION

How did you find ParaShine Co., Ltd?

Referral

Why did you select ParaShine Co., Ltd over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ParaShine Co., Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front-end Development:

• HTML, CSS, JavaScript: Structure the site and ensure the user interface is interactive and responsive.
• JavaScript Frameworks: Use modern frameworks like React, Vue.js, or Angular for interactive elements (e.g., image sliders, dynamic search filters).
• Animations: Smooth scrolling, transitions, and animations that enhance the user experience.
  Back-end Development:

Back-end Development:

Server-side Programming: Implement back-end technologies Python for processing business logic.
Database Integration: Use databases PostgreSQL to store user data, bookings, travel packages, and customer information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m really impressed with this travel website. The design is clean and modern, with a color scheme that feels both welcoming and soothing. Navigation is smooth and intuitive, making it easy to explore different destinations and booking options.

From a technical standpoint, the website is well-coded. It loads quickly and performs seamlessly across devices, which shows great attention to mobile optimization. The integration of booking features and real-time availability works perfectly, making the process straightforward for users. Overall, it’s a great example of how thoughtful design and solid coding can come together to provide a great user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project very efficiently. The team delivered everything on time, adhering to the agreed schedule without delays. Communication was clear and consistent throughout the process, and they were always responsive to my needs. Whenever I had questions or requested adjustments, they were quick to address them, ensuring that the project moved forward smoothly. Overall, I was 90% satisfied with their project management and their ability to meet deadlines while maintaining high-quality work

What was your primary form of communication with ParaShine Co., Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me the most about this company was their professionalism and efficiency in handling every aspect of the project. They maintained clear communication and delivered high-quality work on time. Additionally, their pricing is very reasonable, offering great value for the services provided. It's rare to find a company that combines such professionalism with affordable rates, making them stand out in the industry.

Are there any areas for improvement or something ParaShine Co., Ltd could have done differently?

One area for improvement would be the team's proficiency in English communication. While they were always willing to help and responsive, there were occasional challenges in understanding certain technical details or specific requests. Improving language skills, particularly in business and technical communication, could help enhance the overall collaboration and ensure smoother interactions in future projects