Panda Code

BACKGROUND

Please describe your company and position.

I am the Executive Director of Tenti Group

Describe what your company does in a single sentence.

High end boutique tours in Central Asia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Panda Code to accomplish?

• Visibility
• Easy of use
• Elevated design

SOLUTION

How did you find Panda Code?

Referral

Why did you select Panda Code over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Panda Code were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included a complete redesign and building a new website from ground up, which included following deliverables: 

1. Design Mockups
2. Wireframes
3. Responsive Design
4. Content Management System (CMS)
5. SEO Optimization
6. Testing and Debugging
7. Final Launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Engagement: Old site: 2 minutes average time on site -> New site: 4 minutes (100% increase)
• Conversion Rates: Old site: 2% conversion rate -> New site: 5% (150% increase)
• SEO Performance: Old site: Ranked 50th for key terms -> New site: Ranked 20th
• User Feedback: Old site: 60% positive feedback -> New site: 90% positive feedback
• Performance Metrics: Old site: 6-7 seconds average load time -> New site: 2 seconds (70% faster)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incredibly easy to work with. Panda Code won us over from the get-go with clear and detailed communication about the process. Not only did they deliver on time, but they provided a list of best practices for a website like ours, helping us understand new market trends and stay current.

What was your primary form of communication with Panda Code?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In addition to their ability to maintain clear communication and ability to adapt quickly to our feedback we were incredibly surprised by the speed everything was delivered.

Are there any areas for improvement or something Panda Code could have done differently?

We are completely satisfied with Panda Code’s work and have no complaints. They exceeded our expectations. We are in the process of hiring Panda Code to build us a website for second business.