OUXP (Outstanding Experience) is a Shopify and Shopify Plus agency for merchants who have already been let down once. We fix what other developers said couldn't be done: theme customization, broken code, app conflicts, slow stores, half-finished builds. 260 reviews at 4.9 on Shopify's Partner Directory.
Most inquiries get a reply within 30 minutes. Most work ships in days, not weeks. Every project starts with a written scope and a fixed price.
Fast without cutting corners
We use AI-accelerated tooling throughout: locating bugs across large themes, mapping schemas during migrations, and reconciling migrated records automatically. Every line is reviewed by a senior Shopify developer before it reaches your store. The speed comes from the tooling. The judgement doesn't.
What we do
Platform migration - to Shopify Plus from Magento, Adobe Commerce and BigCommerce. AI-assisted schema mapping compresses timelines, and reconciliation catches duplicates before cutover, including guest order history that most migrations drop.
Theme customization - custom sections, layout changes, variant behaviour, app conflicts, mobile and cross-browser fixes. Our most reviewed service, rated by 105 merchants.
Troubleshooting - bugs after theme or app updates, checkout errors, subscription problems, code left by a previous developer. AI-assisted analysis finds the fault fast, a senior developer confirms and fixes it, and you get a plain explanation of the cause.
Store builds and redesigns - custom Shopify and Plus builds, B2B storefronts, multi-region setups, large catalogs with complex filtering.
Custom apps and integrations - subscription logic (Recharge and native), bundle builders, configurators, checkout extensions, B2B ordering, plus ERP, OMS and 3PL connections.
Conversion rate optimization - grounded in your store's data, with A/B testing to prove the change worked.
Outstanding Experience offers competitive pricing and good value for cost, consistently praised for their responsiveness and quality of work. Clients reported satisfaction with project outcomes, timely delivery, and effective communication, though specific project costs were not disclosed.
While generally responsive, some clients noted that Outstanding Experience could improve transparency and proactiveness in task management, particularly regarding progress updates and timelines.
Proficient in Shopify Customization
Outstanding Experience is highly skilled in customizing Shopify platforms, including handling complex features and limitations, enhancing user experience, and integrating third-party apps. Their expertise is frequently praised by clients across various projects.
Timely Delivery and Responsiveness
Clients consistently commend Outstanding Experience for delivering projects on time and maintaining a high level of responsiveness. Their ability to quickly address feedback and make necessary adjustments is a noted strength.
Excellent Problem-Solving Skills
Clients admire Outstanding Experience's problem-solving abilities, which help them tackle complex challenges efficiently. This skill is highlighted as a key factor in their successful project executions.
Clear and Professional Communication
Outstanding Experience is recognized for their clear, professional, and prompt communication. Clients appreciate their updates and responsiveness, which contribute to smooth project management and successful outcomes.
Adaptability to Client Feedback
Outstanding Experience demonstrates adaptability by incorporating client feedback effectively, even when projects extend beyond expected timelines. This flexibility is appreciated by clients.
"Vitali responds to our needs and gets items completed in a timely manner."
Oct 2, 2025
Director of Marketing & PR, SurvivorRx
Adrienne Selena Menzies
Verified
Other industries
Jacksonville, Florida
1-10 Employees
Online Review
Verified
Outstanding Experience has developed a product detail page and a bundle shopping feature for a supplement company. The team also implemented a customer funneling logic and built a UX portal.
Outstanding Experience delivered an elegant and clean platform that prioritizes the end user's experience. The team had a deep technical expertise and an intuitive sense of design. Outstanding Experience was responsive and timely with their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing and PR of SurvivorRx
Describe what your company does in a single sentence.
Supplement company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Better user experience
Intuitive design
Complex logic for better product recommendation to clients
SOLUTION
How did you find Outstanding Experience?
Referral
Why did you select Outstanding Experience over others?
Referred to me
How many teammates from Outstanding Experience were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
What were the measurable outcomes from the project that demonstrate progress or success?
Working with Vitali has been an absolute pleasure. He’s one of those rare developers who combines deep technical expertise with an intuitive sense of design. From both a UI (User Interface) and UX (User Experience) perspective, his work has been outstanding — clean, elegant, and always centered around the end user.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
There were times were some items took a little longer than expected but overall, Vitali responds to our needs and gets items completed in a timely manner.
What was your primary form of communication with Outstanding Experience?
Virtual Meeting
What did you find most impressive or unique about this company?
UX and UI
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for Pet Supplies Company
E-Commerce DevelopmentUX/UI DesignWeb DesignWeb Development
Confidential
Aug. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed me most was their excellent communication and ability to deliver quick, accurate work."
Sep 29, 2025
Director, Brindle Pet Supplies
Bret Nederlof
Verified
eCommerce
Alberta, Canada
1-10 Employees
Online Review
Verified
Outstanding Experience provides Shopify development services for a pet supplies company. The team implements various UX and quality-of-life improvements on the client's Shopify website.
Outstanding Experience has delivered the project on time and exceeded the client's expectations. The team has impressed the client with their excellent communication and ability to provide quick and accurate work. They have handled a wide variety of web design and development tasks with ease.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Brindle Pet Supplies
Describe what your company does in a single sentence.
Ecommerce pet supplies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Shopify Updates
Shopify Customizations
SOLUTION
How did you find Outstanding Experience?
Other
Why did you select Outstanding Experience over others?
High ratings
Great Communication
How many teammates from Outstanding Experience were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Various UX/QoL improvements on Shopify Website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All deliverables were completed on time, and responses were quick and exceeded our needs. We’re very happy with the service and results.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent to work with. Task work was smooth and communication was clear throughout.
What was your primary form of communication with Outstanding Experience?
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me most was their excellent communication and ability to deliver quick, accurate work. They handled a wide variety of web design and development tasks with ease, which made the whole process simple and efficient.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Travel Supplement Brand
UX/UI DesignWeb DesignWeb Development
Confidential
September 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were super responsive and quick to get the work done!"
Sep 25, 2025
Co-Founder, Bon Voyage
Anonymous
Verified
eCommerce
Vancouver, British Columbia
1-10 Employees
Online Review
Verified
Outstanding Experience customized a Shopify site for a travel supplement brand. The team added colors to the variant buttons in the Recharge widget and custom icons to the text icons in the columns section.
Outstanding Experience completed the project quickly and accurately, meeting the client's expectations. The team was super responsive throughout the engagement. Outstanding Experience communicated via email and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder of Bon Voyage
Describe what your company does in a single sentence.
We're a new travel supplement brand selling dtc
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Customize icons on Shopify theme
Customize variant buttons on Recharge widget
SOLUTION
How did you find Outstanding Experience?
Online Search
Why did you select Outstanding Experience over others?
High ratings
Pricing fit our budget
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed the following work done on our Shopify site:-Add colours to the variant buttons in the Recharge widget so it's clear when a selection has been made. We want the colour to darken when hovering over the variant button and then stay dark when the selection has been made.-Make the variant buttons rounded-We're also wanting to add custom icons to the "text icons with columns" section in the theme.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We needed the work done quickly and accurately.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were super responsive and quick to get the work done!
What was your primary form of communication with Outstanding Experience?
Email or Messaging App
What did you find most impressive or unique about this company?
The responsiveness, speed, and accuracy of work
Are there any areas for improvement or something Outstanding Experience could have done differently?
Nope!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Quick, responsive, accurate work!
E-Commerce Web Development for Dog Gear Products Co
E-Commerce DevelopmentWeb Development
Shopify
Confidential
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Outstanding Experience has delivered a great website."
Sep 24, 2025
Founder, Säker
Chris
Verified
Manufacturing
Montreal, Quebec
1-10 Employees
Online Review
Verified
Outstanding Experience has developed a custom Shopify website for a dog gear products company. The team has implemented several custom sections for the client's website.
Outstanding Experience has successfully delivered the custom Shopify website. The team has implemented several custom sections that perform flawlessly and has shown outstanding problem-solving skills. Ultimately, this has contributed to a fruitful engagement.
BACKGROUND
Introduce your business and what you do there.
We have complex dog gear products and needed a website that could outline those features clearly.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Outstanding Experience?
We needed help with website development for our innovative website project. The website required complex features.
SOLUTION
What was the scope of their involvement?
Outstanding Experience has developed a custom Shopify website with amazing features.
What is the team composition?
We’ve worked with one teammate from Outstanding Experience.
What is the status of this engagement?
We started working with Outstanding Experience in January 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Outstanding Experience has delivered a great website. sakercanine.com
What did you find most impressive about them?
Outstanding Experience’s problem-solving skills are impressive.
Are there any areas they could improve?
There’s nothing Outstanding Experience could improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce App Development for E-Commerce Co
E-Commerce DevelopmentOther Application DevelopmentWeb Development
Shopify
$10,000 to $49,999
Mar. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"This combination of technical expertise, reliability, and adaptability made the experience unique."
Sep 24, 2025
Founder, Ecommerce
Steve D.
eCommerce
Los Angeles, California
11-50 Employees
Online Review
Outstanding Experience developed custom Shopify applications for an e-commerce company. The team's work included creating a custom bundle app, a bundle builder page, and a custom product page design.
Outstanding Experience's work led to operational efficiency, improved customer experience, increased flexibility, and better sales presentation for the client. They delivered on time and communicated clearly via virtual meetings and messages. Overall, their technical expertise stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Ecommerce
Describe what your company does in a single sentence.
Ecommerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Custom Shopify App
Shopify theme redesigns
Shopify theme features
SOLUTION
How did you find Outstanding Experience?
Online Search
Clutch Site
Why did you select Outstanding Experience over others?
High ratings
Great culture fit
Good value for cost
How many teammates from Outstanding Experience were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The project involved developing several custom Shopify applications and enhancements to improve our store’s functionality and customer experience. The key deliverables included: Custom Bundle App – Built a tailored internal app to manage and automate product bundles. Bundle Builder Page – Created a customer-facing bundle builder interface for easier selection and configuration. Custom Product Page Design & Integration – Designed and implemented a product page layout that integrates with the bundle app, displaying the individual products within each bundle. Ongoing Updates & Ad Hoc Features – Provided additional improvements, feature requests, and updates throughout the development process to support evolving needs.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered several tangible improvements to both our internal workflows and customer experience:
Operational Efficiency – The custom bundle app significantly reduced manual work in creating and managing bundles, saving our team time and minimizing errors.
Improved Customer Experience – The bundle builder page and custom product page design made it easier for customers to understand and select bundled products, resulting in a smoother shopping experience.
Increased Flexibility – The ability to implement ad hoc updates and new features allowed us to quickly adapt to business needs without relying on off-the-shelf solutions.
Better Sales Presentation – Displaying the individual items within a bundle improved product transparency, which helped build customer confidence in purchases.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was excellent. All deliverables were completed on time, meeting our expectations throughout the engagement. Communication was clear and consistent — they remained open, responsive, and collaborative whenever we had questions or new requests. Their ability to adapt to our needs and maintain steady progress made the entire process smooth and efficient.
What was your primary form of communication with Outstanding Experience?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me most was their ability to handle complex, highly customized Shopify development with both technical skill and creativity. They didn’t just execute tasks, they offered thoughtful solutions and built apps that fit seamlessly into our store’s workflow. Their flexibility in accommodating ad hoc requests while still maintaining quality and timeliness really stood out. This combination of technical expertise, reliability, and adaptability made the experience unique compared to working with other developers.
Are there any areas for improvement or something Outstanding Experience could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Development for Men's Nootropics Company
E-Commerce DevelopmentWeb Development
Less than $10,000
Apr. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their quality work impress us."
Sep 24, 2025
Owner, Men's Nootropics Company
Anonymous
eCommerce
Charlotte, North Carolina
1-10 Employees
Online Review
Outstanding Experience has created a custom-coded Shopify store for a men's nootropic firm. They've built the site based on the provided Figma design and fixed some custom code from previous developers.
Outstanding Experience has successfully delivered a brand new, custom-coded site. The team has responded promptly via email and Slack. They've also impressed the client with their quality work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a men's nootropic company.
Describe what your company does in a single sentence.
We offer a men's daily nootropic to help with focus, motivation, and mental endurance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Create custom coded Shopify store from scratch
SOLUTION
How did you find Outstanding Experience?
Online Search
Why did you select Outstanding Experience over others?
High ratings
How many teammates from Outstanding Experience were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Professional and highly competent full-stack developer for Shopify. Was able to fix a bunch of custom code that other developers could not and gave me a polished, perfectly-matched site to my original Figma design. Plus he went above and beyond and showed me how to change content on my own in the future. Highly recommend!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Brand new custom coded site from scratch working off a Figma file with the design
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very prompt via Slack
What was your primary form of communication with Outstanding Experience?
Email or Messaging App
What did you find most impressive or unique about this company?
Their quality work impress us.
Are there any areas for improvement or something Outstanding Experience could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for Consumer Products Company
E-Commerce DevelopmentUX/UI DesignWeb Development
$10,000 to $49,999
Jan. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They always deliver on time and comprehensively address our needs."
Sep 24, 2025
Founder, JUNO
John McPheters
Other industries
New York City, New York
1-10 Employees
Online Review
Outstanding Experience has been hired to modify a Shopify website for a consumer products company. The team has upgraded the Shopify theme and implemented changes to the subscription widget.
Outstanding Experience has implemented the new code and the upgraded website on time, marking the project's success. The team thoroughly addresses the client's needs, and their creative approach to solving problems has stood out. Overall, the client has been pleased with the collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of JUNO
Describe what your company does in a single sentence.
we make cpg products across a variety of categories...
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Outstanding Experience to accomplish?
Modify our shopify instance
Make periodic changes to our website
Fix issues as they arise
SOLUTION
How did you find Outstanding Experience?
Online Search
Why did you select Outstanding Experience over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Outstanding Experience were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work entailed many different pieces of work, but for the most part was site modification and creative upgrading of our shopify theme and instance. For example, if we needed heavy modifications of our subscription widget, these changes woudl be the deliverable.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery of new code and finished product.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always deliver on time and comprehensively address our needs.
What was your primary form of communication with Outstanding Experience?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
their creativity in problem solving.
Are there any areas for improvement or something Outstanding Experience could have done differently?
They're 5 stars all around, had a great experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-17 of
17 Reviews
Packages we offer:
Shopify Theme Customization & Fixes
Custom sections, layout changes, variant behaviour, app conflicts and mobile fixes on your existing theme. Written scope and fixed price before we start, and most work delivered in days. Our most reviewed service, rated by 105 merchants on the Shopify Partner Directory.
Small
One specific fix or section
$500
/total
Number of revisions: 2
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
1
day
delivery
Medium
Several changes across the store
$1,500
/total
Number of revisions: 3
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
3
day
delivery
Large
A full theme overhaul
$3,500
/total
Number of revisions: Unlimited
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
7
day
delivery
Features
Small
$500
/total
Medium
$1,500
/total
Large
$3,500
/total
Number of revisions
2
3
Unlimited
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
Response time
30 min
30 min
30 min
Post-delivery support
14 days
30 days
60 days
Dedicated Slack channel
–
Performance check after launch
–
–
Small
$500
/total
Number of revisions
2
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
Response time
30 min
Post-delivery support
14 days
Dedicated Slack channel
–
Performance check after launch
–
Medium
$1,500
/total
Number of revisions
3
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
Response time
30 min
Post-delivery support
30 days
Dedicated Slack channel
Performance check after launch
–
Large
$3,500
/total
Number of revisions
Unlimited
Written scope and fixed quote
Development on duplicate theme
Desktop and mobile QA
Cross-browser testing
Response time
30 min
Post-delivery support
60 days
Dedicated Slack channel
Performance check after launch
Magento to Shopify Plus Migration
Full catalog and customer migration including guest order history, which most projects silently drop. B2B price lists, company accounts, 301 redirect mapping to protect rankings, and reconciliation on every record before cutover. You get the report showing exactly what moved.
Small
Standard catalog and theme
$8,000
/total
Number of revisions: 2
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
4
week
delivery
Medium
Larger catalog, integrations
$18,000
/total
Number of revisions: 3
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
8
week
delivery
Large
B2B, multi-store or ERP
$35,000
/total
Number of revisions: Unlimited
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
3
month
delivery
Features
Small
$8,000
/total
Medium
$18,000
/total
Large
$35,000
/total
Number of revisions
2
3
Unlimited
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
Theme rebuild
Standard
Custom
Custom
B2B price lists and accounts
Small
$8,000
/total
Number of revisions
2
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
Theme rebuild
Standard
B2B price lists and accounts
Medium
$18,000
/total
Number of revisions
3
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
Theme rebuild
Custom
B2B price lists and accounts
Large
$35,000
/total
Number of revisions
Unlimited
Catalog and customer migration
Guest order history preserved
301 redirect mapping
Data reconciliation report
Theme rebuild
Custom
B2B price lists and accounts
Shopify Ongoing Support Retainer
A dedicated Shopify developer on call each month for fixes, improvements and small builds. Priority queue, reply within 30 minutes during business hours. Unused hours roll over one month. No lock-in, cancel any time with 30 days notice.
Small
10 hrs - small fixes
$1,200
/month
Number of revisions: Unlimited
Developer hours per month: 10
Response time: 30 min
Unused hours roll over: 1 month
No lock-in contract
Medium
25 hrs - ongoing work
$3,000
/month
Number of revisions: Unlimited
Developer hours per month: 25
Response time: 30 min
Unused hours roll over: 1 month
Dedicated Slack channel
Large
50 hrs - dedicated developer
$6,000
/month
Number of revisions: Unlimited
Developer hours per month: 50
Response time: 30 min
Unused hours roll over: 1 month
Dedicated Slack channel
Features
Small
$1,200
/mo
Medium
$3,000
/mo
Large
$6,000
/mo
Number of revisions
Unlimited
Unlimited
Unlimited
Developer hours per month
10
25
50
Response time
30 min
30 min
30 min
Unused hours roll over
1 month
1 month
1 month
Monthly summary of work
–
–
–
Dedicated Slack channel
–
Quarterly performance review
–
–
No lock-in contract
Small
$1,200
/mo
Number of revisions
Unlimited
Developer hours per month
10
Response time
30 min
Unused hours roll over
1 month
Monthly summary of work
–
Dedicated Slack channel
–
Quarterly performance review
–
No lock-in contract
Medium
$3,000
/mo
Number of revisions
Unlimited
Developer hours per month
25
Response time
30 min
Unused hours roll over
1 month
Monthly summary of work
–
Dedicated Slack channel
Quarterly performance review
–
No lock-in contract
Large
$6,000
/mo
Number of revisions
Unlimited
Developer hours per month
50
Response time
30 min
Unused hours roll over
1 month
Monthly summary of work
–
Dedicated Slack channel
Quarterly performance review
No lock-in contract
Shopify Troubleshooting & Bug Fixes
Something broke and you need it working. Bugs after theme or app updates, checkout errors, subscription problems, code left behind by a previous developer. We find the root cause rather than patching the symptom, and explain plainly what was wrong. If we can't solve it, you don't pay.Something broke and you need it working. Bugs after theme or app
Small
One urgent bug or error
$300
/total
Number of revisions: 2
Root cause diagnosis
Written explanation of the fault
Response time: 30 min
Cross-device testing
1
day
delivery
Medium
Several issues at once
$900
/total
Number of revisions: 3
Root cause diagnosis
Written explanation of the fault
Response time: 30 min
Cross-device testing
2
day
delivery
Large
Full store audit and cleanup
$2,000
/total
Number of revisions: Unlimited
Root cause diagnosis
Written explanation of the fault
Response time: 30 min
Cross-device testing
1
week
delivery
Features
Small
$300
/total
Medium
$900
/total
Large
$2,000
/total
Number of revisions
2
3
Unlimited
Root cause diagnosis
Written explanation of the fault
Response time
30 min
30 min
30 min
Cross-device testing
Post-fix support
14 days
30 days
60 days
No fix, no fee
Small
$300
/total
Number of revisions
2
Root cause diagnosis
Written explanation of the fault
Response time
30 min
Cross-device testing
Post-fix support
14 days
No fix, no fee
Medium
$900
/total
Number of revisions
3
Root cause diagnosis
Written explanation of the fault
Response time
30 min
Cross-device testing
Post-fix support
30 days
No fix, no fee
Large
$2,000
/total
Number of revisions
Unlimited
Root cause diagnosis
Written explanation of the fault
Response time
30 min
Cross-device testing
Post-fix support
60 days
No fix, no fee
Our Story
Most merchants find us after something has gone wrong. A developer disappeared mid-project, a theme update broke checkout, an agency spent the budget and delivered half a store. That is who we built OUXP for.
We answer fast because a broken store loses money every hour. We diagnose the actual cause instead of patching symptoms. And we tell you plainly what we found, even when the answer is that you do not need what you asked us to build.
Clients arrive with one broken thing and stay for years.
Meet the Team
Vitali CharapovichDirector
Founder and lead Shopify developer. Hands-on, responsive, and involved in every project from scope to launch. Merchants consistently mention his communication in reviews. Replies within 30 minutes and does the work himself rather than handing it off.
What Sets Us Apart
We are the second developer, not the first
Most clients find us after someone else stalled. Broken theme code, a subscription bug nobody could locate, an agency that spent the budget and delivered half a store. Across 260 reviews, "others said it couldn't be done" is the most repeated theme. That is the work we are built for.
Fast, but reviewed by a senior developer
Most inquiries get a reply within 30 minutes. Small fixes ship the same day, larger work in days rather than weeks. AI-accelerated tooling gets us there, but every line passes a senior Shopify developer before it reaches a live store.
Replatforming without losing your SEO
Magento, Adobe Commerce and BigCommerce to Shopify Plus. Full redirect mapping to protect rankings, B2B price lists and company accounts carried across, and reconciliation on every record before cutover so nothing goes missing quietly.
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