Leave a Review For Providers 0 0
  • Post a Project
Ouma Logo

Ouma

Not yet reviewed

Contact Ouma

Get a custom proposal

Your Growth Partner

Ouma is a strategic growth partner, helping businesses scale, fast. 

Based in Wales and working across the UK and USA, we help ambitious businesses turning connect strategy, systems, psychology and execution into one joined-up growth system. 

Most businesses don't have a marketing problem. They have a disconnected one - fragmented channels, weak systems, and activity that looks busy but doesn't move the numbers. Ouma exists to fix that. 

  • Min project size
    $1,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    10 - 49
  • Locations
    Swansea, Wales
  • Year founded
    Founded 2017

Overview by:

Reviewer avatar
Ross Jones
CEO About the Team

1 Locations

  • Swansea , Wales

Service Lines
Advertising
20%
Digital Strategy
20%
Mobile App Development
20%
Web Design
20%
Web Development
20%

No Focus Areas have been added yet…

Industries
Automotive
10%
Beauty
10%
Business services
10%
Construction
10%
Consumer products & services
10%
Financial services
10%
Hospitality & leisure
10%
Medical
10%
Real estate
10%
Retail
10%
Clients
Small Business (<$10M)
75%
Midmarket ($10M - $1B)
25%

Highly Rated Similar Providers

Have you worked with Ouma?

Share your experience working with Ouma on a past project by leaving a review for buyers around the world

Submit a Review

Our Story

Ouma was founded on a simple idea that businesses don't need another agency, they need a growth partner.

Founder-led from day one, we work as an extension of our clients' teams, not a supplier at arm's length.

We connect strategy, systems, psychology and execution into one growth system, built around outcomes, not activity. Proof over promises. Clarity over complexity. We don't just market businesses. We help build better ones.

Meet the Team

Ross Jones

Ross JonesCEO

Ross leads on systems, digital infrastructure and AI automation. He brings the same discipline and performance mindset to building growth systems that scale.

Rachel Lyndon-Jones

Rachel Lyndon-JonesCEO

Rachel leads on marketing psychology, brand trust and commercial strategy. Her work helps businesses understand not just what to do, but why it works, building growth that's built to last.

Rhys John

Rhys JohnCOO

Rhys brings commercial realism to every decision at Ouma, keeping strategy grounded, delivery accountable, and growth sustainable rather than just busy.

What Sets Us Apart

Founder-led

Every client gets senior strategic thinking from day one, not junior account handlers and a rotating cast of freelancers. Our senior team are hands-on across every engagement, backed by a trusted network of specialists.

Connected Systems, Not Disconnected Services

We don't sell marketing as a list of isolated tasks. Strategy, systems, psychology and execution work together as one growth system, because that's how businesses actually grow.

Proof Over Promises

We lead with evidence, not superlatives: 1,500x ROI, £7.3M in pipeline from under £9k spend, £350k in annual savings. Real commercial outcomes, not vague claims about 'driving results.'

Tools and Technology

Airtable
Zapier
AWS
Tableau
Azure
ClickUp
HubSpot

Commonly Asked Questions

Right now, we're most energised by projects that let us build connected growth systems from the ground up, rather than bolt-on marketing activity. In practice, that means a few specific areas: AI implementation and automation. We're seeing strong demand from businesses wanting practical AI, customer service agents, lead qualification, workflow and CRM automation, built around a clear commercial outcome, not AI for its own sake. Our work with Vibrant Energy Matters (£350k annual savings, 50% cost reduction) is where we can prove our value. Digital transformation with commercial stakes. Projects where a stronger digital presence directly affects revenue or credibility, winning tenders, competing for larger contracts, or supporting a business through a scale-up phase. Runtech is a good example: the work wasn't just a rebrand, it was tender-readiness. Businesses with a visibility-to-conversion gap. We're particularly interested in companies that already have demand or traffic but are losing value somewhere between attention and action, broken customer journeys, weak follow-up, poor tracking. That's where inside-out growth work has the biggest impact. We work with businesses who want a strategic partner in the room, not just an execution team - someone who cares about the thinking as much as the delivery.

Our clients are typically ambitious UK businesses turning over £5 million or more, though we work with businesses ranging from £5 million up to £250 million+, depending on the opportunity and scope. They're usually led by a CEO, Founder, MD, CMO or Commercial Director who has low tolerance for fluff. They care about revenue, pipeline, conversion and efficiency, not impressions or vanity metrics. Many have already invested in marketing and got some results, but sense there's a gap between activity and outcome: disconnected channels, fragmented suppliers, a website or CRM that doesn't reflect the scale of the business, or a sales and marketing function that isn't talking to each other. They tend to be at an inflection point, preparing to scale, entering new markets, going after bigger contracts and tenders, or simply frustrated that a busy marketing calendar isn't translating into commercial momentum. What they have in common isn't sector. We work across automotive, energy, beauty, professional services, digital transformation and regional growth businesses, among others. What they share is ambition, and a genuine appetite for a strategic partner rather than a supplier they manage from a distance.

We measure success the way our clients do: commercial outcomes, not deliverables. Before any project starts, we agree what 'working' actually looks like in business terms - revenue, pipeline, conversion rate, cost per lead, time saved, or operational efficiency — and we track against that, not against activity volume. This is proof over promises in practice. For Vibrant Energy Matters, success meant £350,000 in annual salary savings and a 50% reduction in operational cost. For Sana, it meant £7.3 million in pipeline generated from under £9,000 in ad spend. For Bassetts Group, it meant 1,500x ROI and an 8x reduction in cost per lead. We build reporting around the metrics that matter to the business, not just the channel. Using GA4, GTM and Looker Studio to give clients a clear, single view of what's working. And we treat 'improve' as an ongoing stage of the process, not a one-off review: refining what's working, fixing what isn't, and using the data to strengthen performance over time. If a project isn't moving the commercial numbers, we don't consider it a success regardless of how the activity metrics look.

We follow a structured six-stage growth model, but it's built to flex around each client's situation. Understand — We start by getting under the skin of the business: commercial goals, market, audience, existing systems, sales process and where value is currently being lost. This isn't a generic discovery call, it's the foundation everything else is built on. Plan — We define what matters most, where growth can realistically come from, and how we'll measure progress. Build — We create the strategy, systems and assets needed, whether that's positioning, a website, CRM, campaigns, automation or content. Deliver — We execute through the right channels, using our core team alongside a trusted network of specialists where needed. Improve — We track what matters, refine what's working, and fix what isn't. Scale — Once the foundations are solid, we strengthen the systems and campaigns needed for sustainable growth, so scaling creates momentum rather than magnifying existing problems. Throughout, clients work directly with senior strategic thinking, not a rotating account team, we operate as an extension of your business, not a supplier at arm's length.

Scaling a system that's already broken. Most businesses respond to weak results by adding more: more spend, more channels, more content. But more traffic won't fix a broken customer journey, and more activity won't fix a disconnected strategy, it just makes the existing leak more expensive. The real problem is rarely a lack of demand. It's usually what happens next: a website that doesn't reflect the scale of the business, a CRM nobody trusts, inconsistent follow-up, unclear reporting, or marketing and sales operating in separate silos. We saw this clearly with Sana - the clinic didn't have a demand problem, it had value leaking between intent and action. Fixing that, not just 'spending more', unlocked £7.3 million in pipeline. The second most common mistake is chasing visibility as if it were the end goal. Visibility isn't the same as memorability, and traffic isn't the same as conversion. A business can be everywhere and still not be trusted or chosen. Our approach is inside-out: fix the foundations, positioning, journeys, systems, tracking, before increasing activity. It's where the actual growth comes from.

Locations (1)

221 High Street Swansea, Wales SA1 1NW

6 - 9

Contact Ouma

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from Ouma like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.