Orbit Media Studios

BACKGROUND

Please describe your company and position.

I am the Global Digital Marketing Manager of Novus International

Describe what your company does in a single sentence.

Novus International combines global scientific research with local insights to develop innovative, advanced technology to help protein producers achieve better results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orbit Media Studios to accomplish?

• New website

SOLUTION

How did you find Orbit Media Studios?

Knew owner through his speaking engagements

Why did you select Orbit Media Studios over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• they understood what we wanted to do better than anyone else we talked to

How many teammates from Orbit Media Studios were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to take an ancient website, with multiple regional sites, and combine them into one global site, on a new platform. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We needed the site to be everything you want it to be: user-friendly, with a great site structure, clean design, responsive, meet accessibility requirements, have clear and intuitive navigation, optimized for SEO, secure... etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our PM, KRISTA, is incredible. We have weekly meetings that are kept on track with an agenda and meeting notes that are easily accessible. She kept us informed on hours/budget. She is very responsive over email.

What was your primary form of communication with Orbit Media Studios?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are experts in what they do. They listen. They take feedback well. If we ever wanted to do something that didn't fit best practices, they told us and suggested a (better) way. I can't say enough good things about Orbit!

Are there any areas for improvement or something Orbit Media Studios could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Products and services manager at a commercial bank located in Wheaton, IL - a suburb of Chicago

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orbit Media Studios?

Website design, content creation, copywriting, cms solutions

SOLUTION

How did you select this vendor and what were the deciding factors?

RFP from multiple vendors. Had known of Orbit's work through a previous employer which made me more comfortable with their process, professionalism, and quality of work.

Describe the project in detail and walk through the stages of the project.

All was laid out prior to project kickoff. All went according to plan

How many resources from the vendor's team worked with you, and what were their positions?

About 4 employees. Account exec, project manager, developer, tech involved at the end

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Beautifully designed website with the templates created to keep content fresh very easily. Set up analytics to track over time.

How effective was the workflow between your team and theirs?

Project manager (Jay) was great. They were very professional and patient with us. He displayed an outstanding knowledge of the process and helped us understand many of the reasons for their design and content choices.

What did you find most impressive or unique about this company?

Jay always had a positive attitude that helped push us through the finish line even when there were some delays on our end.

Are there any areas for improvement or something they could have done differently?

Not that I can think of off the top of my head.