OpenKit specialises in developing artificial intelligence solutions that transform businesses through cutting-edge AI technologies. Our expertise spans across custom Large Language Models (LLMs), intelligent AI agents, advanced Retrieval Augmented Generation (RAG) systems and generative AI applications.
As an ISO 27001 and ISO 9001 certified company, we maintain rigorous standards for information security management and quality assurance across all our AI implementations.
We specialise in developing AI-powered features including:
Custom LLM development and fine-tuning
Intelligent retrieval systems with semantic search capabilities
Real-time data processing and analysis
Multi-modal AI applications
Automated reporting and insights generation
Natural language understanding and generation
Context-aware AI assistants
We develop bespoke AI solutions that seamlessly integrate with existing enterprise systems. Our team develops custom LLM implementations that can be fine-tuned for specific industry needs, utilising advanced technologies like GPT-4o, LLaMA, and Mistral. We enhance these models through sophisticated secure retrieval systems that leverage your organisation's knowledge base for more accurate, contextual, and reliable outputs.
Our AI agent development services create intelligent, autonomous systems capable of complex task execution, data analysis, and decision-making. We implement both reflex agents for workflow tasks and advanced learning agents that continuously improve through experience.
Each solution is built with a focus on security, scalability, and performance, leveraging modern cloud platforms and following industry best practices. Whether you're looking to enhance customer experiences, automate complex processes, or gain deeper insights from your data, our team delivers AI solutions that drive real business value while maintaining the highest standards of technical excellence.
Web App Dev for Environmental Services Organization
AI DevelopmentGenerative AIWeb Development
Confidential
Aug. 2022 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"They were very responsive and helpful."
Jan 24, 2025
Air Aware, Environmental Services Organization
Anonymous
Verified
Other industries
London, England
1,001-5,000 Employees
Online Review
Verified
OpenKit developed a web app for an environmental services organization. The app aimed to raise awareness about air quality issues in four London boroughs. OpenKit also built an AI-powered chatbot.
OpenKit successfully integrated multiple data sources from air quality sensors across London, providing real-time and historical data access to residents. The platform achieved significant user engagement, demonstrating strong community adoption and interest. OpenKit managed the project excellently.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Air Aware of an environmental services company
Describe what your company does in a single sentence.
Local Government
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire OpenKit to accomplish?
Create an interactive web application to raise awareness about air quality issues in four London boroughs.
Develop an AI-powered chatbot assistant to provide expert-level insights and answer residents' questions about air quality in real-time.
Build an accessible platform that serves diverse communities, regardless of age, cultural background, or disability level.
Design an intuitive interface that helps residents understand air pollution risks, severity, and available resources in their area.
Create tools to promote behavioral change and increase community engagement with local air quality initiatives.
SOLUTION
How did you find OpenKit?
Open tender
Why did you select OpenKit over others?
Pricing fit our budget
Great culture fit
Good value for cost
Demonstrated good understanding of the brief
How many teammates from OpenKit were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Creation of a web tool prototype to be used for gaining community input and feedback. Working with members of the local community to gather ideas and collect feedback, then develop a final web-based air quality information tool that reflected the input from community members. To maintain the web tool so that it functioned correctly and to make ongoing improvements in response to feedback or following periodic reviews.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The platform successfully integrated multiple data sources from air quality sensors across London, providing real-time and historical data access to residents
WCAG 2.1 AA accessibility standards throughout the application.
6000+ users since launch
The platform achieved significant user engagement with 2,000 sessions in the first two months of launch, demonstrating strong community adoption and interest.
Users showed deep engagement with the content, maintaining an average session time of 5 minutes and achieving an 88% scroll depth, indicating the content successfully captured and maintained user interest.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Openkit managed the project excellently. The team were very responsive both to the project team but also to the community members with whom they worked to cocreate the design and content. The team were very accommodating and were able to balance well the demands for both online and in-person meetings.
What was your primary form of communication with OpenKit?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were very responsive and helpful.
They had a good understanding of the web design side but also worked to deliver the project team's objectives around community engagement and raising awareness of a specific environmental issue.
They helped to progress the work by offering solutions and kept the tool under review to identify further improvements.
Are there any areas for improvement or something OpenKit could have done differently?
No, they were great
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
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