OnDeck Resources

BACKGROUND

Please describe your company and position.

I am the Office Manager of GK Technology, Inc

Describe what your company does in a single sentence.

GK Technology is a nationwide precision agricultural software and mapping service provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Provide support for employees and increase morale when needed.
• Update and rework documents.
• Implement new procedures not yet adopted by GK.

SOLUTION

How did you find OnDeck Recruiting?

Used to add another employee.

Why did you select OnDeck Recruiting over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing part-time (as needed based on GK employee’s needs).
Document all interactions that occur verbally and written with employees.
Available to take phone calls from GK employees & management during set office hours
Meet with GK employees via video or in person as needed to mediate.
Follow up on inquires/complaints accordingly.
Offer insight, advice, alternative options accordingly.
Desired outcomes are the GK employees have someone to go to, feel supported and heard, and morale & retention are maintained/strengthened.
Provide a bi-weekly summary report of who you engaged with.
Develop a bi-annual review process. Focus on retention, career support/growth, and performance alignment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-Deck listened to what we needed and found the perfect employee.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick response to searching and finding the employee that fit our needs perfectly.

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

The team is diligent in the search to find what our company needs.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

At this time, I have not encountered anything that needs improvement.

UPDATED REVIEW

This review was published on November 7, 2023. 

Kelly Sharpe
Vice President, GK Technology Inc
Software
Halstad, Minnesota
1-10
May 2023 - Sep 2023
Confidential
Verified

Project summary
OnDeck Recruiting helped an agriculture software company find and hire a skilled IT professional to manage their servers and data and provide customer software and API development support.

Feedback summary
With OnDeck Recruiting's help, the client managed to hire someone who was most suitable for the job. By following providing guidance at every stage of the process, the team offered a personal touch when solving the client's problems. The partners communicated via email and messaging apps.

BACKGROUND
Please describe your company and position.

I am the Vice President of GK Technology, Inc.

Describe what your company does in a single sentence.

GK Technology Inc writes precision ag software, hosts image libraries for users and supplies mapping service to our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Find a person to manage our server
• Find a person to help with software and api development

SOLUTION

How did you find OnDeck Recruiting?

Personal Friend

Why did you select OnDeck Recruiting over others?

Personal Friend

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed someone to take over and manage our servers & data. Also, looking for someone with the ability and willingness to expand out into other programming / software / web development rolls as time allowed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good communication on possible candidates. Helped to establish a checks & balances list of items on each candidate to make sure we were meeting our needs. Discussed how this person would fill in and meet the needs of our company before making the final offer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always two steps ahead of me. Never a hold up, guiding us on to the next step. Outstanding!

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

Personal touch.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

Like to see a little more post hiring follow up. Thinking about 1 month and 3 months in? Not looking for a bunch of hand holding, but a little more formal check in with both employer & employee.

STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Always want cheaper, but you get what you pay for!
Schedule: 5
Willing to refer: 5
Quick, efficient and gave us a great pool to choose from.

BACKGROUND

Please describe your company and position.

I am the COO of Pro

Describe what your company does in a single sentence.

All Your HR Needs. All in One Place

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Workers Comp and Loss Control Specialist

SOLUTION

How did you find OnDeck Recruiting?

Referral

Why did you select OnDeck Recruiting over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Recruit a WC and LC Specilaist

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Candidate pipeline quality, quality of hire, client and internal team satisfaction, candidate satisfaction and fit, interview to offer ratio, understanding of our business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficiency: Streamlined the recruitment process, reducing time-to-fill and minimizing delays.
Transparency: Kept us and candidates informed and aligned throughout the process.
Quality Control: Ensured the right candidates are selected, improving the quality of hires 
The management approach delivered results within agreed-upon timelines and budgets, enhancing our satisfaction and solidified a long-term relationship.
OnDeck ensures that our hiring project was planned, executed, and monitored effectively, leading to a better candidate experience, a more efficient process, and improved outcomes for us. 

What was your primary form of communication with OnDeck Recruiting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’ve had the pleasure of working with them, and I’ve been truly impressed by their professionalism, industry expertise, and dedication to finding the best candidates.

Their team takes the time to understand both the employer's and candidate's needs, ensuring a great fit on both sides. They’ve been incredibly responsive and have made the recruitment process seamless and efficient.

I highly recommend contacting them if you’re looking for reliable recruitment support.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the Chief Financial Officer for a non profit in the health and human services field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnDeck Recruiting?

Our company needed to fill critical positions in the organization in short order to fill vacancies in addition to investing in resources to support organizational growth.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered multiple agencies and evaluated firms based on experience, price, and planned approach. All were deciding factors when we chose OnDeck.

Describe the project in detail and walk through their service package.

OnDeck was responsible for filling critical business-related roles after interviewing our hiring manager and HR manager and reviewing the job description. We also asked OnDeck to provide feedback our planned compensation package.

How many resources from the vendor's team worked with you, and what were their positions?

Our main contact was the account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We had multiple candidates to review in short order, which was impressive considering the employee labor market was challenging in the midst of the pandemic. OnDeck worked tirelessly, seemingly at all hours of the day, to find us candidates that fit our needs.

OnDeck took careful consideration regarding who to bring forward for review and worked to understand our business and specific needs, establishing a great partnership with our organization.

How effective was the workflow between your team and theirs?

OnDeck frequently touched base with our organization to provide potential candidates, give us ideas to consider, and to keep us apprised of the status of the recruitment effort. Never did we have to reach out to OnDeck to find out the status - OnDeck was on top of the communication.

What did you find most impressive or unique about this company?

The desire to fill the positions with the right candidates was very evident. The communication and approach was very professional and timely.

Are there any areas for improvement or something they could have done differently?

Nothing of note.

BACKGROUND

Introduce your business and what you do there.

I’m the business solutions manager of Otter Tail Power, an electric company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnDeck Recruiting?

We wanted to backfill a position within our company.

SOLUTION

What was the scope of their involvement?

OnDeck Recruiting provided HR services; they found us candidates to interview and fill the position we were looking for. We gave them a job description, and once they reached out to the potential applicants, they collected resumes, did a vetting process, and then presented the information to me.

What is the team composition?

We worked with two members of their team.

How did you come to work with OnDeck Recruiting?

We had previous experiences with them before.

How much money have you invested in this partnership?

For this project, we spent around $15,000 with them.

What is the status of this engagement?

We worked together throughout February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were able to rapidly train the resources they provided to fulfill our expectations and the qualifications we were looking for.

How did OnDeck Recruiting perform from a project management standpoint?

They led a simple process; we supplied the job description we were trying to fill, and they looked for someone with the technical skills to meet our requirements. Regarding tools and communication, we used emails and phone calls, which were unobtrusive to my daily work.

What did you find most impressive about them?

They made my first experience with recruitment companies a satisfactory one.

Are there any areas they could improve?

They could always provide more candidate options.

BACKGROUND

Introduce your business and what you do there.

I’m the US office manager of a livestreaming tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnDeck Recruiting?

We were recruiting for some specialized positions, and we needed extra help on that front.

SOLUTION

What was the scope of their involvement?

OnDeck Recruiting provided us with their HR and recruitment services. We started the partnership with lots of intro calls where they took the time to understand the business and the space we’re operating in.

After knowing our process and our requirements for what we were looking for, they vetted potential candidates and sent us an email with their resumes, and information such as salary range, location, and educational background.

What is the team composition?

I mainly worked with Jeremy (Managing Partner).

How did you come to work with OnDeck Recruiting?

An HR consultant I used to work with recommended a recruitment firm called OnDeck based in LA, but I accidentally called Jeremy and his company. I just continued working with them because we developed such a good working relationship.

How much have you invested with them?

We invested about $50,000.

What is the status of this engagement?

We worked together from September 2021–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They quickly closed our recruitment for an executive in just under two months, which was quite quick for an executive search. They were also able to adapt to our changing business needs and managed to present us with some excellent candidates, even though some of those roles didn’t pan out very well.

How did OnDeck Recruiting perform from a project management standpoint?

They were highly organized from a project management perspective as they were always on top of the process and followed up for feedback.

We typically communicated through phone and email.

What did you find most impressive about them?

Jeremy and his team were very open, honest, and efficient throughout the partnership, which was highly appreciated. They really took the time to understand our needs and they never sent us anyone that didn’t fit our mark.

Are there any areas they could improve?

I don’t have any constructive feedback about OnDeck Recruiting.

Do you have any advice for potential customers?

If you’re thinking about working with them, I would advise you to get ready to answer a lot of questions and be very clear about what you’re looking for.

BACKGROUND

Please describe your company and your position there.

I am the VP of Sales and Marketing and lead the sales, marketing, technical sales, inside sales, procurement and business development teams.

Our organization employs 90 employees in the North Central United States and we provide technology support and services to organizations throughout the US. We are an employee owned company (ESOP) and adhere to our core values; Commitment to employees, Dedication to Customer Success, and Responsible Innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnDeck Recruiting?

We are in a competitive market for technical resources. We specifically have had needs for Solution architects, Network engineers, and Technical Sales professionals. Our company is growing into newer markets and available specialized technical talent is difficult to find.

What were your goals for this project?

We have aggressive growth goals into new markets. We need to find; sales, NOC (helpdesk) technical, Server/storage, Network/infrastructure, Security and Sales professionals. We are in need of up to 10 new employees.

SOLUTION

How did you select OnDeck Recruiting?

We had been contacted directly related to a posting and also have had previous experiences through other organizations that have used OnDeck previously. We checked referrals and based on prior experiences from our teams we chose to involve them in our growth plan needs.

Describe the project in detail.

our expansion into new markets and offering new solutions involves building a team. we were looking for a team that can sell technology and the resources to support our clients. typically we are looking for helpdesk, application support, technology sales specialists, networking and cloud/storage teams that work well together and can run independently.

What was the team composition?

we have a similar team structure in our existing markets, which are typically about 2 hours from our corporate office. we work to build out a technology implementation and support team that can run autonomously and understand how to build and manage solutions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've built out 2 new markets in the last 3 years. What started with the core 4 team members have grown into supporting staff of 10-12 individuals as we continue to add new clients. our overall revenue has grown 21% in that time and we're projecting another 15% with the same amount of resources as they are aligned with the net-new customer additions.

How effective was the workflow between your team and theirs?

seamless. They have great discovery questions for the types of talent that are required and also have worked in our industry and understand our business and more importantly, our culture and customers.

What did you find most impressive about this company?

they are a committed extension of our team. We have a lot of people we do business with, the OnDeck team has become a true partner. it's a different engagement once the company understand how to partner together and leverage each other's strengths to achieve our goals. we don't have to be concerned about the level of candidate that is presented or that they align with our culture or values.

Are there any areas for improvement?

nothing concerning. It is a tough market everywhere to find technology talent and they are in high demand so typically we have a short window of opportunity to make decisions. OnDeck seems to have a vast level of qualified candidates available for whenever we have a need.

BACKGROUND

Please describe your company and position.

I am the President

Describe what your company does in a single sentence.

Full service Funeral Home

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Locate a key employee

SOLUTION

How did you find OnDeck Recruiting?

Referral

Why did you select OnDeck Recruiting over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Very detailed recruiting effort on national basis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very detailed seach process.

Including extensive screening approach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have good knowledge of the desired position and applicants required.

Very timely response and high level communication

What was your primary form of communication with OnDeck Recruiting?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very hands on effort and and communication

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

None at this time

BACKGROUND

Please describe your company and position.

I am a Department Manager of Pro Resources Corporation

Describe what your company does in a single sentence.

Professional Employer Organization (PEO)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Find suitable candidates for a loss control position

SOLUTION

How did you find OnDeck Recruiting?

Other

Why did you select OnDeck Recruiting over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide viable candidates to fill a loss control position.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hired a loss control specialist.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was pleased with the services they provided and the outcome.

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

Screening and end result.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director of HR of Hospice of the Red River Valley

Describe what your company does in a single sentence.

3800 56th Ave S

Fargo, ND 58104

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Assist in recruiting a physician

SOLUTION

How did you find OnDeck Recruiting?

Worked with at another employer

Why did you select OnDeck Recruiting over others?

• Close to my geographic location
• Previous working relationship

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

OnDeck assisted in searching, vetting, and recruiting a Hospice Physician for our program. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jeremy was able to provide details on who he had been able to connect with, how many candidates was he finding and where he was in the process of vetting their interest.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Jeremy provided informative and helpful information. 

What was your primary form of communication with OnDeck Recruiting?

Virtual Meeting

What did you find most impressive or unique about this company?

OnDeck Recruiting was local to our region and familiar with our organization.   Provided for a more personal experience. 

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

Currently nothing to add here.

BACKGROUND

Please describe your company and position.

 I am the VP of Finance of an utilities company 

Describe what your company does in a single sentence.

We are a holding company with interests in diversified operations, including a utility and manufacturing businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

Recruitment of FP&A Manager

SOLUTION

How did you find OnDeck Recruiting?

• Referral
• Other

Why did you select OnDeck Recruiting over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Identification and screening of potential candidates for the role of FP&A Manager

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finding and screening to develp fulsome candidate pool from which to select.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided very timely results.

What was your primary form of communication with OnDeck Recruiting?

Virtual Meeting

What did you find most impressive or unique about this company?

Attention to detail and working to understand the key qualities for the role.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

None