Offshorly

BACKGROUND

Please describe your company and position.

I am the founder of Dispute Buddy

Describe what your company does in a single sentence.

We create timelines of texts and emails so you can resolve your legal dispute quickly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Offshorly to accomplish?

• Build a working MVP to demo to clients
• In 3 weeks

SOLUTION

How did you find Offshorly?

Referral

Why did you select Offshorly over others?

• Pricing fit our budget
• Referred to me

How many teammates from Offshorly were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goals:

1. To review the codebase and perform gap analysis based on what has been delivered by Paul
2. To set up CI / CD implementation for continuous updates
3. To build a lightweight web portal on top of the existing code which is python, Flask and Bootstrap.
4. To have a mobile component that allows upload of screen videos to the system
5. To host the systems on cloud-based hosting in order that they scale with the business.
6. To build the system so it can scale alongside a Phase 2 product roadmap

Key deliverables: The key must-have features are based on the prototype completed by Jerevon in Figma User Flow - Hi - Prototype (figma.com) :

1. Rebrand following the Figma file
2. Onboarding flow
3. Recording and uploading of iMessage and texts on mobile
4. Email uploading using the new flow into a Dispute Buddy email.
5. QR code generation and use for uploading videos
6. Timeline feed
7. Menu items and metadata on the left
8. Exporting the timeline to PDF format, including the info on page 1 and index on page 2

The nice-to-have deliverables in order are:

1. Invite flow
2. Tagging
3. OTP check of email and iMessage
4. Notifications
5. QA and polish

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was able to do a demonstration to the client, and secured a presale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Ecellent time management
• Excellent project managenent and communication

What was your primary form of communication with Offshorly?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Genuine care for what I was trying to achieve.
• The team tok pride in their work.
• Alex (owner) and Nicole (COO) went above and beyond to deliver what I needed.

Are there any areas for improvement or something Offshorly could have done differently?

I was really impressed with the way Offshorly took on board any feedback I had and worked hard at making the whole experience with his team a positive one.

BACKGROUND

Please describe your company and position.

I am the Head of Innovation of ClearSpace Group

Describe what your company does in a single sentence.

Business Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Offshorly to accomplish?

• Build a production version of a prototype app
• Build a web portal for account setup and reporting
• Develop and implement additional functionality

SOLUTION

How did you find Offshorly?

Referral

Why did you select Offshorly over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Offshorly were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to offshorly with a swift prototype app built inhouse that we wanted to take through to cross-platform release supported by a web portal to deliver signup/account setup, account management and reporting functionality. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Release of our app - Knomad - through both Google Play store and App store and launch of the portal website accessible through the login and sign-up links at www.knomad.co.uk

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Offshorly delivered and then some! We had weekly stand up calls throughout the project to monitor progress and they were helpful and flexible when changes were required.

What was your primary form of communication with Offshorly?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We really got the feeling they wanted to deliver the product the best that it could be. They were easy to work with and a valuable partner.

Are there any areas for improvement or something Offshorly could have done differently?

The only thing I can think of is a bit more reference to the prototype app during creation f the business requirements document. 

BACKGROUND

Introduce your business and what you do there.
I’m the CEO of RocheMartin, a company that provides a platform to help individuals, teams, and enterprises measure and develop their emotional intelligence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Offshorly?

We needed offshore development services.

SOLUTION

What was the scope of their involvement?

We've worked with Offshorly for five years. The team works across our platform on new product development and support maintenance. Offshorly also supports UI/UX design and works on special projects and innovation. We use Offshorly's resources for different tasks within engineering and software development. Regarding technologies, the team uses PHP, Python, Java, and React.js and is also exploring AI technologies. 

What is the team composition?

We've worked with a dozen teammates from Offshorly, including Alex (CEO), Louiejie (Full Stack Developer), Jerevon (Creative Designer & Illustrator), and Alibar (CMS Developer). We've also worked with engineering leads and developers, the head of design, a project manager, and a QA specialist.

How did you come to work with Offshorly?

We contacted Offshorly through a referral, although I'm unsure who recommended the team since I didn't work at my company then.
How much have you invested with them?
We've spent $500,000 on this project.

What is the status of this engagement?

We began working with Offshorly in 2019, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Offshorly has absolutely underpinned our company's rapid growth by providing excellent software development services. Offshorly delivers exceptionally high-quality work with zero escaped bugs after identifying them in QA. We don't experience downtime, and the team provides high-performing coding. I highly recommend working with Offshorly — they're an integral part of our development engineering and development teams.

How did the company perform from a project management standpoint?

Offshorly delivers work on time and on budget. The team is also incredibly responsive when I've come late with requests, being able to deliver work that wasn't planned initially. We communicate via email and virtual meetings.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight the work of Louiejie, Jerevon, and Alibar.

What did you find most impressive about them?

Offshorly has delivered exactly what we need, and I'm very happy with the team. Offshorly proposes ideas and isn't just waiting for work to be assigned. Offshorly is proactive in suggesting what we can do moving forward, and I don't see them as just a development service provider. Offshorly comes up with ideas before we even think of them and acts almost as an in-house development team.

Are there any areas they could improve?

I can't think of anything Offshorly can improve on. 

Do you have any advice for future clients of theirs?

I suggest not having a finished view of your product when engaging with Offshorly. Instead, come in with a general idea and allow the team to iterate it with you. 

BACKGROUND

Introduce your business and what you do there.

I’m the head of customer experience at a company that focuses on building advanced AI assistants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Offshorly?

We needed their staff augmentation services.

SOLUTION

What was the scope of their involvement? 

Offshorly has helped us with engineering, development, and graphic design for our AI assistance platform. Initially, we just took on one member of Offshorly’s team and then decided to add teammates across multiple disciplines.

What is the team composition?

There are multiple teammates working on the project, and the number of teammates changes a lot.

How much have you invested with them?

We started working together around June 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Offshorly has made our team more efficient, and the product they support is already out in the market. Their work is to very high standards. 

They’re an integral part of our team and have been key to driving the success of our business. We’ve expanded the team after seeing how reliable they are; we’ve had a great experience with them.

How did Offshorly perform from a project management standpoint?

Offshorly works hard to meet deadlines. Their engineers have integrated seamlessly into all of our teams, and they work quickly. Offshorly’s graphic design and web development teammates are quick, adaptable, and reliable. It’s beneficial for us to have teammates in a slightly different time zone. 

The team can work independently but is understanding of our company processes. They ask good questions and are always extremely diligent, take initiative, and follow the process we’ve laid out. We use project management tools and communicate via Slack.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

They’re all very good; the team as a whole is great, and it’d be unfair to pick just one.

What did you find most impressive about them?

They have a can-do attitude and are positive. They have a spirit of pushing forward and saying yes; it’s great to have teammates with such a positive outlook.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

Speak to Offshorly like they’re a member of your team from the beginning.

BACKGROUND

Please describe your company and your position there.

I am the Senior Designer at Bodillo. A software company working with club owners to reduce their admin and grow revenue.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Offshorly, and what were your goals?

Our mission is to be the market leading class management and payment system for club owners. As a result, we hired Offshorly to develop a custom solution that could handle our customers needs. This included an admin system, app, web booking widget and dashboards for tracking analytics.

Additionally, we required a marketing website to attract new customers. Our goal was to have a scalable solution to reduce the admin for club owners and hit their revenue targets. It was essential the build fit to our tight timeline and had the ability to add new features.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral. Because the project was such a high priority and extremely custom, we needed a results-driven team that was committed to providing customer support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team developed an app and class management system based on existing designed provided by myself. We first started with introductory video calls to go over our business challenges and goals. Then, Offshorly provided a business rules spreadsheet for our internal team to populate, ensuring all functionally was understood and listed. A project timeline and cost breakdown was drawn up and approved.

From there, regular standups were initiated to track progress during the build time. The initial build was completed in December 2021 and the team began internal QA in the new year. Beta testing started in early February 2022. We launched all products before the months end. The product has evolved throughout the build process, Offshorly was extremely agile in their approach and helped us prioritise new feature builds.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the core team, including a Project Manager and x3 Senior Developers (including an App Developer). Other resources would come and go depending on the projects need.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch all products in February 2022. They were all finished to a high standard, this was a major achievement for us. It has allowed clubs to automate their processes, saving them time to focus on other important tasks and grow revenue/bookings. We are so pleased with the teams performance and will be continuing work with them to maintain our products and add new features.

Describe their project management style, including communication tools and timeliness.

Very impressive, extremely agile. Their project management style is far more sophisticated than any agencies I have worked with in the past. When outlining the scope of the project, we worked to a business rules document, this ensured the team had a full understanding of all features.

We received weekly progress reports and took part in team standups three times a week on Google Meets. Offshorly responded promptly to email enquires and were readily available when we needed them.

What did you find most impressive or unique about this company?

Their work ethic and problem-solving skills were impeccable. I trust Offshorly implicitly and have no doubts about their abilities when it comes to resolving unexpected challenges during the build.

Are there any areas for improvement or something they could have done differently?

While the quality of their work is outstanding, they could have been more diligent when internally QAing the system.

BACKGROUND

Please describe your company and your position there.

I'm a consultant at The Conversion Co. We help consultancies to create a more predictable pipeline of business by creating content-rich websites with strategic direction and a focus on proactively moving prospects towards a sale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Offshorly, and what were your goals?

We hired Offshorly for the implementation of a Hubspot CMS website for an agency who we were consulting with on sales funnel strategy. The aim was to create a website and marketing funnels that could be managed in-house by an international team that are not rich in technical skills.

SOLUTION

How did you select this vendor and what were the deciding factors?

Offshorly cane recommended to us by another consulting firm who had used them with success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked with Offshorly to interrogate the proposed site and funnel plans and understand the user journey at each step, and the data requirements that these would throw up.

They successfully turned a brand which was predominantly based on offline materials into a modern-professional set of web design mockups, and were able to follow through to execution without the hitting barriers of poorly thought-out design that we heve experienced with other design firms.

The designs were then built into a set of templates in the CMS so that the client could create new pages with their own text, images & video. Finally we worked together with the client to build out fully working funnels including lead capture forms, PDF downloads, follow-up emails and webinar replay content.

How many people from the vendor's team worked with you, and what were their positions?

We worked primarily with the project manager and a lead developer on the project. Other resources including design and front-end development were managed by them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time and budget, and with minimal revisions or changes at the final QA steps. The client has seen an immediate uplift in lead flow from better SEO rankings, clearer calls to action for lead capture and funnels that both lead the prospect towards the sale and also create data for business development teams to pro-actively reach out to engaged prospects.

Describe their project management style, including communication tools and timeliness.

We were given access to their project management tools to see task progress, and group chat tools for any discussion, with regular zoom calls if anything needed more depth of discussion and clarification. Issues were dealt with promptly, the oly delays being down to time differences and occasional differences of holidays in the Philipines where the developers are based.

What did you find most impressive or unique about this company?

The coding has been of a good standard, far higher than we've seen from other offshore operations, and when we've gone back in for change requests, the team has picked them up quick. It had't felt like restarting the project like it has with some other outfits. There was a far better sense of continuity with the Offshorly team than most agencies ever gave.

Are there any areas for improvement or something they could have done differently?

Keeping track of the many tiny changes and fixes at the end of the project sometimes felt a little messy but in the end there were fewer "laps" of changes than we've experienced elsewhere.

BACKGROUND

Please describe your company and your position there.

I am the MD of a leading Ed Tech business based in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Offshorly, and what were your goals?

Having migrated our business to a new portal for our customers we needed to create and interlinked eco-system. This would spread across our CRM, our Portal, our Websites, our payment and accounting systems and several other systems. This also focused on a renewable product. So the this was a challenging and business critical project.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have had the pleasure of working with offshorly on several other projects. They have never let me down and always always go that extra mile to help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The complexity of several platforms needing to join (WP, PHP, Hubspot, Xero etc...) led the team to develop our own API to create our own eco system to our own unique requirements.

How many people from the vendor's team worked with you, and what were their positions?

As always we had a dedicated PM but what I like about Offshorly is that they are multi-skilled. Design, WP, PHP, Hubspot, was all dealt with in house meaning the project was faster and less risky.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

On time, on budget and actually advised, designed and built something far better than we had originally envisaged

Describe their project management style, including communication tools and timeliness.

Great communication. Multiple weekly stand ups and whenever we needed them. Being based in the UK the timezone difference worked really well for us. We'd come in each morning to a catch up and see the results of work being done whilst we had been asleep.

What did you find most impressive or unique about this company?

They were like a genuine extension of our business, and they are genuinely nice people.

Are there any areas for improvement or something they could have done differently?

To be honest not really that's why I've used offshorly on several different projects across different businesses.

BACKGROUND

Please describe your company and your position there.

I'm am the founder and CEO of Voodoo Park a provider of large-scale technology solutions to meet complex challenges

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Offshorly, and what were your goals?

We have worked with Offshorly as a supplier over the years. Our most recent project was a complete website overhaul, including animated video production.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Offshorly for over 5 years on projects from $5000 - $100,000+ and have always had a good working relationship.They are extremely responsive, transparent and technically skilled. If they commit to a project they deliver.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Redesign and development of an existing website with animated video. Completely bespoke design and built using their proprietary Gutenberg flexible template.

How many people from the vendor's team worked with you, and what were their positions?

Account management, project management, design and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Flexible to changing requirements, clear costing, and an excellent team of experienced developers all contributed to an easy to administer, optimised site with top tier performance and coding metrics.

Describe their project management style, including communication tools and timeliness.

Excellent communications throughout, transparent development plan with daily updates made available on their staging server so progress was visible. Delivery of project on time and within budget.

What did you find most impressive or unique about this company?

Offshorly understands complex requirements and have the experience to estimate and deliver according to plan. The account managers are technical with years of expereince in the industry and provide a valuable resource in defining technical deliverables and input on best approach to delivery. We have used Offshorly for multiple projects over the years, from simple to complex and wouldn’t hesitate to recommend them.

Are there any areas for improvement or something they could have done differently?

Offshorly take a professional approach, they know what they are doing and if they say they will deliver, they do. We will continue to work together for the foreseeable future.

BACKGROUND

Please describe your company and your position there.

We provide sustainable technology solutions in the UK, working especially within the commercial property sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Offshorly?

Offshorly built us a website. We are now working with them on several other development projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor having worked with them in the past and their work has always been very good. To a very high standard and very prompt.

Describe the project in detail and walk through the stages of the project.

Design and development of a SaaS website with CRO elements, SEO considerations and a significant amount of bespoke design work and custom development of each page.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with several resources, named Senior Graphic Designer, who was exceptional. Our own developer and named PM, who was super responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Offshorly gave amazing service. We changed the spec several times. They stuck to the original budget. The finished result is superb. Their web development process if the most recent and up to date you can get. They are a brilliant company to work with.

How effective was the workflow between your team and theirs?

Good updates, edits were always done by the next day. Great communication. Prompt delivery

What did you find most impressive or unique about this company?

They worked so well with us. They made everything we asked for happened despite it not being in the original brief. They were flexible, adaptable, and supportive, helping our team and truly partnering with us. We used collaborative software to pass back edits and work together.

Are there any areas for improvement or something they could have done differently?

Offshorly are an exceptional company. Their delivery is superb. I am really pleased we chose them as our supplier. They have delivered an outstanding finished product and a great service too!